Rated 4.3 out of 5 by 274
Rated 5.0 out of 5.0 by orch1ds Clean, cozy and PERFECT location in SB
I really enjoyed my stay at the HIE in Santa Barbara. Location is absolutely perfect. I was able to walk to just about everything my husband and I had planned on doing during the trip (Segway ride through the beach, visit wine tastings, restaurants, marina, etc). Hotel was small but clean and was more than enough room for my husband and I.
Parking was not as bad as I had expected based on other's reviews. But I did notice if you were to arrive late in the evening, you probably will need to valet. Luckily I never needed to valet. $14 per night for parking seems steep but it seemed to be the norm in that area.
One recommendation is to update the mattress. We had a king and it was extremely soft.
Otherwise it was fun, relaxing and I would not hesitate to stay at this hotel again the next time I am in Santa Barbara.
July 31, 2015
Rated 5.0 out of 5.0 by Melly52 Wonderful Historic downtown hotel
This Holiday Inn Express was lovely, located in an old building built in 1917. Lots of character, friendly, helpful staff, good breakfast, and so close to State Street that you can park all weekend and walk everywhere. We loved it and will be back for sure!
July 31, 2015
Rated 5.0 out of 5.0 by cher2 Great Stay in the heart of Santa Barbara
The place is a simple hotel, not much to offer other than a fabulous location and wonderful staff, especially Jonathan. Everyone was accommodating. The front desk manager (Teagan?) was also extremely professional and accomodating. Definitely will stay here again.
July 30, 2015
Rated 5.0 out of 5.0 by Kqutie Great experience and service
The staff here went above and beyond. Shane and his manager tended to our every need. I mistakenly made a reservation for the wrong day and they were so kind to adjust it for me at the last minute. Saved my vacation! Thank you
July 28, 2015
Rated 5.0 out of 5.0 by Aerosmith concert employees very nice
great staying for a couple nigths during Aerosmith concert
July 25, 2015
Rated 5.0 out of 5.0 by LH831 Always exceeds my expectations
Another great review of the Holiday Inn Express, Santa Barbara. Douglas, Tanner and their staff are always friendly, accommodating, and treat me as a valued guest. The room is always clean and comfortable. Excellent location in the downtown area.
Thank you again for everything!
July 23, 2015
Rated 5.0 out of 5.0 by USMP LOCATION, LOCATION, LOCATION, LOCATION
LOCATION, LOCATION, LOCATION, LOCATION, LOCATION, LOCATION, LOCATION, LOCATION, LOCATION
July 21, 2015
Rated 4.0 out of 5.0 by Sad face 2 Ok but not great.
I always pick Holiday Inn Express when I have a choice of hotels. This particular Inn did not live up to my expectations. The staff was very nice, but dead bugs on the wall, lack of cups in the room, parking issues and Internet issues made this disappointing.
July 19, 2015