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Rated 4.5 out of 5 by 158 reviewers.
Rated 1.0 out of 5.0 by Poor Management - Not available to talk to This property's management, and its "Hospitality Promise" were essentially non-existent during my stay, which was a total disappointment. July 24, 2014
Rated 5.0 out of 5.0 by Wonderful staff Upon arrival we were all exhausted! As I was walking slowly to a far room, another room closer had just been cleaned. The maid allowed me to call from that room to the front desk to request a change. It was granted with no questions. That was wonderful as both my husband and I have physical challenges and no HA rooms were available. Thank you for our wonderful stay! July 24, 2014
Rated 5.0 out of 5.0 by Nice hotel anf great service Great location-at main street of Santa Clara . Lovely, quiet lobby. Excellent staff, very helpful and friendly. Comfortable bed, large bathroom. Nice pool. July 22, 2014
Rated 4.0 out of 5.0 by Nice hotel for reasonable price Nice hotel for reasonable price in the Silicon Valley area. July 21, 2014
Rated 4.0 out of 5.0 by Comfortable stay and helpful staff Stayed there with my family for a last minute trip. The room/hotel wasn't fancy, but had enough positive things to make it a pleasant stay. Clean room, helpful front desk staff, comfortable beds, in-room fridge & sink... etc a little things made it a very good stay overall. July 14, 2014
Rated 5.0 out of 5.0 by Good service, nice room Everything about the stay met our expectations except that there was no heating of the pool. It was much colder than expected. July 13, 2014
Rated 5.0 out of 5.0 by Santa Clara University Visit This hotel is very convenient to Santa Clara University which is just a short drive down the street. We arrived late in the evening and the receptionist at the desk was very friendly and helpful. The hotel is a little worn but has the Holiday Inn Express west coast face lift with modern interior decorating - Bathroom: granite composite counter top, ceramic tile shower enclosure and floor. My family enjoyed our short stay. The breakfast area is small and can be crowded if you arrive at a busy time. The breakfast food was traditional Holiday Inn Express which I personally love. July 12, 2014
Rated 5.0 out of 5.0 by CFWolf Stay in Santa Clara HIE Everything was as expected; the staff was more than friendly and professional. gave me an excellent recommendation to a restaurant. the only thing missing for me was the ability to watch the A's versus Giants baseball game. Right in the Bay Area back yard and no access to the local game. N/A on Direct TV. Thank you, I will be back July 11, 2014
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