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Rated 4.5 out of 5 by 211 reviewers.
Rated 5.0 out of 5.0 by Frequent Guest I love the beds. I appreciate that the front desk staff remembers me and greets me by name. I like the workout room and healthy breakfast options. August 14, 2014
Rated 5.0 out of 5.0 Great hosts at the reception Everything was perfect. The hotel room was great with good comfort and food was great. The people working in the hotel were really helful August 14, 2014
Rated 5.0 out of 5.0 by Love this Hotel We travel to the South Bay once or twice a year. Up until now we have tried other hotels in Sunnyvale (because of it being centrally located to where we had to be) but since finding this hotel (a short 10 min south) we WILL be staying here from now on. The comfort level the friendly staff & the quietness all won us over. August 14, 2014
Rated 5.0 out of 5.0 by Quiet room and great service This is my "go to" Holiday Inn Express when I'm in Santa Clara for work. Great location, easy to get to from airport and easy for me to get to/from work. Staff is always personable and attentive. I will be back soon! August 13, 2014
Rated 4.0 out of 5.0 by pool is great but it was noisy, b/c it is the corner of busy street. August 13, 2014
Rated 5.0 out of 5.0 by Clean comfortable rooms The room was clean with a neat appearance. The beds were very comfortable and linens were soft. The overall amenities were pleasing and I would stay there again. August 11, 2014
Rated 5.0 out of 5.0 by comfy bed, great service cozy bed, easy check in/out, good breakfast friendly front desk staff August 11, 2014
Rated 5.0 out of 5.0 by Comfortable bed Clean environment, nice front desk service, good breakfast, convenient location. August 11, 2014
Rated 5.0 out of 5.0 by Great place to stay in Silicon Valley Key to this HI Express hotel's success is that everything worked, and worked without any extra effort: the gym's machines all were in tune; breakfast was complete and hot; room was spacious and comfortable; and people were friendly and helpful. August 4, 2014
Rated 5.0 out of 5.0 by Clean Great staff and clean property. Helpful and ready to help when they can. August 2, 2014
Rated 5.0 out of 5.0 by Excellent staff Overall experience was good, Staff is very courteous Enjoyed my stay July 29, 2014
Rated 3.0 out of 5.0 Over all the service is fantastic The front desk team rocks, They are sincerely helpful ,friendly and very supportive , Thanks for wonderful comfort and stay The breakfast is amazing and the staff helping the cafeteria are also simply superb The only problem I had was the room service , they just enter the room even when we are around and the bedspreads are not changed daily ,I suggest them to improve the room service . Overall it was nice experience July 29, 2014
Rated 5.0 out of 5.0 by room was nice and comfy The service was great and efficient. The rooms were clean with comfy beds. Definitely one of the best hotels I have stayed in. The pool was clean and we enjoyed a good breakfast not just a muffin. July 29, 2014
Rated 4.0 out of 5.0 by Receptionist was welcoming and polite... The room has every amenities we expect to see even though we didn't get to use them. My family enjoyed our stay and would recommend this hotel to anyone. The weekend I arrived was pricey and would advise future guest to book ahead of time. We heard several (noisy) kids running down the hallway late at night without supervision but later stopped. We were able to go back to sleep afterward. The continental breakfast was great with several options to choose from but has limited seating space. The receptionist was welcoming and polite and will definately book with them next time if leisure takes me there. I was a little disappointed that I did not get the double queens' bed I had requested but the receptionist make up for the error by awarding us reward points. July 28, 2014
Rated 5.0 out of 5.0 by Good value for the area Clean hotel, decent price, good location. would stay again July 25, 2014
Rated 1.0 out of 5.0 by Poor Management - Not available to talk to This property's management, and its "Hospitality Promise" were essentially non-existent during my stay, which was a total disappointment. July 24, 2014
Rated 5.0 out of 5.0 by Wonderful staff Upon arrival we were all exhausted! As I was walking slowly to a far room, another room closer had just been cleaned. The maid allowed me to call from that room to the front desk to request a change. It was granted with no questions. That was wonderful as both my husband and I have physical challenges and no HA rooms were available. Thank you for our wonderful stay! July 24, 2014
Rated 5.0 out of 5.0 by Nice hotel anf great service Great location-at main street of Santa Clara . Lovely, quiet lobby. Excellent staff, very helpful and friendly. Comfortable bed, large bathroom. Nice pool. July 22, 2014
Rated 4.0 out of 5.0 by Nice hotel for reasonable price Nice hotel for reasonable price in the Silicon Valley area. July 21, 2014
Rated 4.0 out of 5.0 by Comfortable stay and helpful staff Stayed there with my family for a last minute trip. The room/hotel wasn't fancy, but had enough positive things to make it a pleasant stay. Clean room, helpful front desk staff, comfortable beds, in-room fridge & sink... etc a little things made it a very good stay overall. July 14, 2014
Rated 5.0 out of 5.0 by Good service, nice room Everything about the stay met our expectations except that there was no heating of the pool. It was much colder than expected. July 13, 2014
Rated 5.0 out of 5.0 by Santa Clara University Visit This hotel is very convenient to Santa Clara University which is just a short drive down the street. We arrived late in the evening and the receptionist at the desk was very friendly and helpful. The hotel is a little worn but has the Holiday Inn Express west coast face lift with modern interior decorating - Bathroom: granite composite counter top, ceramic tile shower enclosure and floor. My family enjoyed our short stay. The breakfast area is small and can be crowded if you arrive at a busy time. The breakfast food was traditional Holiday Inn Express which I personally love. July 12, 2014
Rated 5.0 out of 5.0 by CFWolf Stay in Santa Clara HIE Everything was as expected; the staff was more than friendly and professional. gave me an excellent recommendation to a restaurant. the only thing missing for me was the ability to watch the A's versus Giants baseball game. Right in the Bay Area back yard and no access to the local game. N/A on Direct TV. Thank you, I will be back July 11, 2014
Rated 4.0 out of 5.0 by Comfortable stay! I went Northern California during the 4th of July holiday with my family and stayed in this hotel. The hotel looks clean and my kids like outside pool. The staff was kind and room was clean. July 9, 2014
Rated 4.0 out of 5.0 by Comfort hotel near San Jose Very helpful staff and comfort hotel. But conditioners is too noise... July 9, 2014
Rated 4.0 out of 5.0 by Enjoyed Our Stay My family stayed at this property for two nights at the end of June, 2014. We enjoyed almost everything about our visit, from the room to the breakfast. The only complaint we had was that while we were away from the room, from about 8:00 AM until 3:00 PM, no member of the housekeeping staff came to check the room, change the towels, etc. My wife talked with someone from housekeeping on the phone, and I guess our room was overlooked somehow. Otherwise, we enjoyed everything else about our stay and would stay here again when in the area. July 8, 2014
Rated 5.0 out of 5.0 by Comfortable and clean room with complementary washer This is the best Holiday Inn Express I stayed in so far. I will return to this hotel everytime I visit the area. July 7, 2014
Rated 5.0 out of 5.0 服务一流,热情到位 房间的设施非常好,服务员的态度非常热情,给客人以宾至如归的感觉。作为在国外旅游的一个家庭而言,没有感觉到异国的服务异样感觉。早餐非常棒,解决了人生地不熟的尴尬。总体而言,下次我本还会选择这家酒店,如果有需要的话。 July 4, 2014
Rated 5.0 out of 5.0 Great Breakfast It is good to enjoy the breakfast in the hotel. Honestly I would like to stay in Holiday Inn chains as long as there is Holiday Inn in the city where I would like to go for any reasons. July 1, 2014
Rated 4.0 out of 5.0 by HIE Santa Clara 20JUN14 I use HIE almost exclusively and this property lived up to my expectations. If traveling to this area I would recommend it. Do not use room 310, it abuts a noisy exterior door that disturbed my sleep. Parking is tight. July 1, 2014
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