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Rated 4.5 out of 5 by 106 reviewers.
Rated 4.0 out of 5.0 by Clean and spacious room The room was very spacious and clean. The queen sized bed was very comfortable. Breakfast choices were very limited and the quality could be improved. Quality of pancakes in the automatic pancake maker was poor. April 18, 2013
Rated 5.0 out of 5.0 by HIEX great place to recover from surgery Wanting to be close to the hospital following my surgery, I chose this HIEX. In addition to a very comfortable, clean, nice smelling room, the reception staff were great. They were professional, relaxed, never made you feel hurried and were most helpful in directing us to local places for coffee and food. I would highly recommend this easy to locate Holiday Inn Express & Suites. April 14, 2013
Rated 4.0 out of 5.0 by Comfortable Engineer Hotel The only thing need to highlight is the smell once you go into the room. others are all fine. April 13, 2013
Rated 5.0 out of 5.0 by Very pleasant and enjoyable stay Positive: Cookies and water bottle and amenties if needed. Clean enviorment, pool and work out room, free internet, wide range of channel choices. LOVE Indian Channels Negative: in addition to glasses for water, you are still keeping plastic cups - get rid of them - be environment friendly. Your range of sweetner choices - they are all in a platic bag - if i only use Spelnda, what happens to the rest? Instead keep a little box with sugar, splenda, and other choices separately, so there is no waster. Can you please add showtime in channel choices? April 13, 2013
Rated 5.0 out of 5.0 Comfortable bed and good privacy Got a spacious room with two queen size bed. Like it as i have my privacy and comfortable bed. April 10, 2013
Rated 5.0 out of 5.0 by Great service staff very friendly, provided water and restuarant referral April 3, 2013
Rated 4.0 out of 5.0 by Good location and comfort room I chose this hotel for its location which was quite close from my company. Overall I'd like to give 4 out 5. The best was my clean room and bed. Unlike others I couldn't find any dust from my bed which was very impressive. Additionally, being in the middle of El camino real, I could walk to various restaurants cafes there at night. However, its breakfast was disappointing. Even though they tried to serve some types of foods their quality was below the bar. No fruite other than bananas, Breads seemed a couple of weeks old, And all the foods were not arranged. March 31, 2013
Rated 4.0 out of 5.0 by good experience Friendly service on check in and during my stay.. Large and clean room. The only downsize was the fact that the window was facing busy street and the noise could be heard with closed windows. I liked the fact that I could open the window. March 30, 2013
Rated 5.0 out of 5.0 by Great Property Stayed at this property for one night. Room was clean and well appointed. Breakfast buffet was well stocked. Wireless Internet was fast. Will stay again. March 29, 2013
Rated 4.0 out of 5.0 by Nice hotel for business trip, but losing relevance While I still like the Holiday Inn's proximity to my employer's headquarter, I feel that There are three major things that should be fixed: - Double-paned windows to keep out the street noise in the rooms that are exposed to the streets - Proper heating systems for the winter months (and no, the dated airconditioning doesn't suffice, it is horribly noisy) - Re-establish Shuttle service (I do not usually drive a car) Other than that, I like the overwhelming friendliness and service attitude of the staff, and the good breakfast - but if above is not fixed, I might have to consider another hotel in the medium to long run. March 28, 2013
Rated 5.0 out of 5.0 by excellent front staff service The front front desk staff was friendly and polite. I got my room key very fast. She is excellent (sorry I forgot her name, she is a trainee). Convenient location. Close to major shopping and restaurants. I strongly recommend this hotel. March 27, 2013
Rated 4.0 out of 5.0 by Very good for business stay A great value for the cost, especially for a business stay. The room is very clean and convenient. Good bathroom; breakfast is ok. and... there is a pool. Free WiFi. Quite a good speed March 27, 2013
Rated 4.0 out of 5.0 Great overnight hotel I stayed here for one night before an interview and the accommodations were super. Great room with high ceilings, a big bed, and a nice big bathroom. Everything was clean and the staff was helpful. March 25, 2013
Rated 5.0 out of 5.0 by Great staff and location It was my first time to stay in this hotel. Location was great. Staff was very friendly and helpful. Bed was great, too. I will definitely recommend to my friends and colleagues. March 25, 2013
Rated 4.0 out of 5.0 by A good hotel for the value The hotel is conveniently located in Silicon valley. Hotel staff was friendly and helpful. The room was nice and clean. There was no safe box in the room. Breakfast is free and the choices are nice (there is even steamed rice). There are no lunch/dinner served, but there are many restaurants nearby. Wireless Internet access is provided, but it is not stable. Sometimes the speed is OK, sometimes it is really slow. March 25, 2013
Rated 4.0 out of 5.0 by nice hotel at a reasonable price I am traveling to Santa Clara for business frequently. This was my 2nd stay at this hotel, and I was very happy both times. Price is lower than other hotels' in the area (and it includes breakfast+parking+WiFi), staff is friendly and helpful, rooms & hotel are clean and quiet.... There is no fancy lobby or bar on site, but if you don't want pay an extra $100+/day for such amenities, you won't find a better hotel in the area. I'll stay there again. March 24, 2013
Rated 5.0 out of 5.0 by Great staff and good location The team at the desk were very efficient and very nice. They followed up with me on a possible third night stay that was not required, but the staff being proactive was very good to see. The room was very clean. The breakfast was satisfactory (what I am used to at an HI express). Overall, I try to stay at your holiday inn due to the staff which continues to provide excellent support. March 22, 2013
Rated 5.0 out of 5.0 by Clean and Comfortable, Nice location In the heart of SantaClara, Clean and comfortable. March 20, 2013
Rated 4.0 out of 5.0 by OK place to stay--bring slippers. I typically stay in HIX's when I travel, maybe quarterly or so. Compared to other HIX's, I felt this one was not nearly as well-kept as most of them I've frequented. Carpets were sticky--I know you can't shampoo them all the time, but still....they were pretty sticky. I just wore shoes all the time, and tried not to think about it. Still, I've never seen this. And, I'll never understand why a Thursday is so much more expensive than a Fri/Sat, almost double, but whatever, not my business. Staff was wonderful, friendly, helpful. Parking was always adequate. I'd stay there again--breakfast was great too. Just bring slippers. --T March 20, 2013
Rated 5.0 out of 5.0 by Fantastic and Quiet Great place! So perfectly quiet and serene! And very clean. The staff were marvelously helpful and quite gracious, my stay was excellent. .. I highly recommend it! Cheers! March 16, 2013
Rated 5.0 out of 5.0 by Fantastic and Quiet I stayed one night on business, a great place! Quiet to be sure, the staff was fantastic in answering questions and being helpful. March 16, 2013
Rated 5.0 out of 5.0 by Confortable, well located and great staff. I was there for work and the location was one of the key factors I decided to book there. I was pleasantly surprised when upon my arrival I was received with freshly baked cookis as recognition for being a Priority Club Member. The room was big and confortable and very clean. I was there for 3 weeks so trust me when I say that place was confortable, quiet and the staff was very friendly and willing to help if I needed anything: laundry services, receiving packages for me, etc. I would definitely reccomend this place and if I have to go back to Santa Clara I would book here again. March 14, 2013
Rated 5.0 out of 5.0 by Great hotel! I have stayed at several hotels in the Santa Clara area and this hotel is by far the best that I have stayed at. I have used this particular hotel on numerous occasions and will continue to come back whenever I'm in the area. The staff are always friendly and courteous and the rooms are clean and comfortable. I am always greeted as a priority club member and provided with much needed water and snacks. The breakfast area is clean and well kept. The complimentary breakfast is always very good. Thank you. February 27, 2013
Rated 5.0 out of 5.0 by Great everything! Was very pleased with my stay in Santa Clara, thank you! February 16, 2013
Rated 5.0 out of 5.0 by Best Around This hotel was fabulous! The hotel front desk staff was always more than helpful. The service of this hotel was outstanding. The location was great. Good Thai restaurant across the street. Would definitely stay at this location again. February 8, 2013
Rated 5.0 out of 5.0 by Perfect Very Nice Hotel Easy access to all the nice restaurants on El Camino Real. very friendly reception staff. Here they serve wonderful breakfasts Internet speed has no issues. January 28, 2013
Rated 2.0 out of 5.0 by Not a good romantic destination. Awful breakfast, no restaurant, no minibar. Nothing good within walking distance. January 22, 2013
Rated 5.0 out of 5.0 by Great location and great hotel! We visited Santa Clara for business and pleasure and decided to stay here. It's a great location, lots of restaurant around. Love the breakfast! You can easily skip your lunch. Ample parking, cleanliness, friendly staff and overall feel like home. Room has microwave and refrigerator, which is great for long-term stay, as we stayed more than 3 weeks. Highly recommend and definitely will stay in future. January 11, 2013
Rated 5.0 out of 5.0 by AMAZING business experience Great experience at this property with staff and surroundings. January 11, 2013
Rated 5.0 out of 5.0 by Outstanding Nice location. The staff was very friendly and helpful and everything about the hotel was above average.Check in was courteous and very efficient. I found the room to be very clean, quite and extremely comfortable. It's a great value. big screen TV with great HD channels and free WiFi. January 4, 2013
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