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Rated 4.3 out of 5 by 51 reviewers.
Rated 3.0 out of 5.0 by Stay in SC Good place. Need to focus on customer service. Staff had a tough time dealing with other than normal situations. October 14, 2014
Rated 5.0 out of 5.0 by Nice Hotel This was a very nice hotel and very close to our venue. The lobby was very inviting and staff were very accomidating to our needs. Check in/out was very easy and quick. The room decor is very nicely updated and very clean. The beds are very comfortable and it was quiet so we had a good sleep. It was nice that they had phone chargers in the room; a plus and very convienient. They also provided a complimentary hot breakfast with fresh fruit and coffee; much better than expected. Overall we enjoyed our stay here and will most likely stay here again if we are ever in the area. September 3, 2014
Rated 5.0 out of 5.0 by Great place to stay in Silicon Valley The hotel may not look that great from the outside on El Camino Real, but inside it has been recently renovated so the room condition was quite nice. The breakfast there was one of the best we have had in recent memory, hosted by a very helpful lady who was running the show that morning. The front desk staff was also very friendly and helpful - definitely one of the better Holiday Inn Express that I've stayed in August 23, 2014
Rated 4.0 out of 5.0 by Efficient place for an overnight stay Clean and fairly quiet place. Good breakfast - complimentary, hot food (not just cereal and pastries). Convenient access to freeways. August 21, 2014
Rated 1.0 out of 5.0 by Repeat customer disappointed. I stay at this hotel quite often. I stayed on a Monday had to be in Santa Cruz on Tuesday and had another reservation to stay Wednesday night back in Santa Clara. Business plans changed and I asked to cancel my reservation as I needed to be in Lodi Thursday morning. They would not let me cancel my reservation. I stay at Holiday Inns exclusively and was very disappointed that they would not make an exception for a repeat customer. I am A Platinum member. It's a business hotel and business plans do change. There is another Holiday Inn Express a few blocks away and I will be staying there in the future. August 15, 2014
Rated 5.0 out of 5.0 by Mystery spot! I was in town just for one night to visit the mystery spot in Santa Cruz and this was where I stayed. I absolutely loved my room and my stay great. August 12, 2014
Rated 5.0 out of 5.0 by recent stay Stayed several times and is my hotel of choice when visiting the San Jose/Santa Clara area. July 30, 2014
Rated 5.0 out of 5.0 by Everything You Need Stayed 2 nights on a recent visit to family and chose this property due to its proximity to local family. The room has everything you need - a multitude of electrical outlets, phone/ipod jacks, couch July 24, 2014
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