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Rated 4.3 out of 5 by 47 reviewers.
Rated 1.0 out of 5.0 by Repeat customer disappointed. I stay at this hotel quite often. I stayed on a Monday had to be in Santa Cruz on Tuesday and had another reservation to stay Wednesday night back in Santa Clara. Business plans changed and I asked to cancel my reservation as I needed to be in Lodi Thursday morning. They would not let me cancel my reservation. I stay at Holiday Inns exclusively and was very disappointed that they would not make an exception for a repeat customer. I am A Platinum member. It's a business hotel and business plans do change. There is another Holiday Inn Express a few blocks away and I will be staying there in the future. August 15, 2014
Rated 5.0 out of 5.0 by Mystery spot! I was in town just for one night to visit the mystery spot in Santa Cruz and this was where I stayed. I absolutely loved my room and my stay great. August 12, 2014
Rated 5.0 out of 5.0 by recent stay Stayed several times and is my hotel of choice when visiting the San Jose/Santa Clara area. July 30, 2014
Rated 5.0 out of 5.0 by Everything You Need Stayed 2 nights on a recent visit to family and chose this property due to its proximity to local family. The room has everything you need - a multitude of electrical outlets, phone/ipod jacks, couch July 24, 2014
Rated 5.0 out of 5.0 by Swim Meet Stay Hotel was clean, updated, and close to the pool. Staff were friendly, although front desk staff were not knowledgeable about the area. Breakfast was better than average, and the breakfast staff very attentive. Room prices were higher than usual during our stay. July 7, 2014
Rated 4.0 out of 5.0 by Nice small hotel in city center area Had a nice stay at this hotel. The furniture and electronic equipment in my guest room was very modern and appeared to look fairly new. I received a small complimentary upgraded room being a Platinum level IHG member, but did not receive a "suite" room. I was hoping the hotel would have on grounds a swimming pool, but this hotel does not have one. However, you can use the swimming pool at a nearby sister IHG hotel. Overall, it is a clean hotel with modern rooms, that is small in size (only two floors). Conveniently located. The breakfast was excellent, but the pancake maker was out of order during our stay. July 4, 2014
Rated 5.0 out of 5.0 by Nice place Very nice place, easy to find and close to many restaurants. June 25, 2014
Rated 5.0 out of 5.0 by Great room and breakfast Enjoyed my stay. Room was clean, spacious, and well appointed. Many electric plug-ins. Breakfast was excellent. Staff was very helpful and friendly. June 25, 2014
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