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Rated 4.3 out of 5 by 460 reviewers.
Rated 5.0 out of 5.0 by Friendly staff First time staying at this hotel. Staff was very friendly overall the hotel was nice,clean and comfortable. Breakfast selection was fresh and well stocked. It looked like some of the carpets and such were in need of cleaning and or replacement. Room was clean and comfortable and the staff made sure I had a room that was in a quiet location. May 20, 2016
Rated 5.0 out of 5.0 by Clean and quiet with parking garage Clean, quiet hotel in a convenient location offering a parking garage and free breakfast as well as free wi-fi. Very comfortable stay. May 16, 2016
Rated 3.0 out of 5.0 by Great downstairs staff I've stayed here many times and this stay was not up to my expectations. Slamming doors, internet unreliable,doors wouldn't open for me and was missing towels and bedding. Also the window was directly across from others and didn't appreciate not being able to have natural light. Staff was helpful and friendly when I was downstairs asking for their help. Breakfast was average quality but many choices available. I waited at length to be checked in. I reserved a room for two nights but had to "renew" my key on the second day. The lobby and property looked well maintained and someone was seen cleaning at all hours of the day. May 16, 2016
Rated 5.0 out of 5.0 by Comfortable bed and pillows Great hotel, very convenient with nice amenities and professional staff. A little pricey. May 11, 2016
Rated 4.0 out of 5.0 by Consistent Quality I always choose Holiday Inn Express because it doesn't matter where it is, the quality is consistent. I like having amenities if I need them and breakfast is always yummy. May 11, 2016
Rated 5.0 out of 5.0 by THE BEST STAY! This was absolutely the best hotel we stayed during our 17 day trip visiting mostly Southern California. The staff was very friendly AND helpful with all of our questions and requests. The "cookie hour" was so thoughtful and unique. If you can't have a "happy hour" have a "cookie hour". Room was clean and very livable. It felt like home right away. Will stay at another Holiday Inn Express! May 11, 2016
Rated 3.0 out of 5.0 by Fair overall you pay for what you get. the staff was friendly. Value was average. I would however stay her again if passing through. Not to many other facilities available. May 11, 2016
Rated 5.0 out of 5.0 by Santa Cruz We enjoyed our stay at the Holiday Inn Express. The staff were very courteous and professional. May 10, 2016
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