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Rated 4.2 out of 5 by 181 reviewers.
Rated 2.0 out of 5.0 by great breakfast choices Not many choices to choose from in Santa Nella.... room was not that clean but is kind of expected. Wish the room was cleaner - had a weird smell to the room as well. December 10, 2014
Rated 5.0 out of 5.0 by good bad and ugly Everything was fine, except when I asked questions about the surrounding area staff seemed to know nothing and care less. I checked in early and the receptionist did make an effort to accomodate me, even though I had to wait an hour before my room was ready. I believe that the hotel is regularly sold out which would be the cause of this. Breakfast Cinnamon Rolls are famous with me, They're great. The only problem with the room was that I could hear every footstep in the room above me. December 9, 2014
Rated 2.0 out of 5.0 by needs lots of updates It was ok, not one of what I would call a favorite. They need a update. Not what Holiday INN now looks like or represents. December 8, 2014
Rated 3.0 out of 5.0 by Comfortable bed, but no indoor corridors It was raining cats and dogs when we arrived, but since there were no indoor corridors we had to walk in the rain with our luggage to the back entrance. There were no fresh baked cookies like I had become accustomed to at all the other Holiday Inn Express hotels that I have ever stayed at. Very disappointed with this property. Not up to the Holiday Inn Express standard. December 6, 2014
Rated 5.0 out of 5.0 by Convenient, Clean, Reliable, Consistent, Enjoyable We've stayed here many times and always return because it's consistently clean, quiet, affordable, and the staff is always very friendly and helpful. The breakfast could offer a few more choices such as a sausage, bacon or potatoes, but generally the breakfast is very good and always consistent. We return for each trip between North and South because we always know it will allow us to get the sleep we need in a clean, comfortable environment. I'd recommend it to anyone. December 5, 2014
Rated 5.0 out of 5.0 by VERY CLEAN ROOMS and GREAT SERVICE All of the staff are courteous and very helpful from the front desk to maintenance. Our room is always very clean and the bed very comfortable. The spa and pool areas are well kept. December 3, 2014
Rated 3.0 out of 5.0 by Uncomfortable enviornment The staff at our arrival was not terribly receptive. They also did not put my extra points in the system until I checked with them later. The hotel is enclosed with iron gates at all entrances which made me feel secure but also tells something about the local area. Room was mediocre and not up to the usual standards I expect of Holiday Expresses. I will not stay there again. November 26, 2014
Rated 4.0 out of 5.0 by Pet Friendly Great value for the money, clean and comfortable and close to the I-5 as well as various choices for food and fuel. It is a pet friendly hotel, but the rooms don't smell like a kennel. They are clean and fresh. November 26, 2014
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