Rated 4.1 out of 5 by 87
Rated 3.0 out of 5.0 Very clean
We stay in. Santa Nella around 3 to 4 times each year good location for us
February 22, 2014
Rated 5.0 out of 5.0 by osmafer Great Family Spot
What a great hotel...!!! The reception makes you think you are in Paris and the friendly staff makes you feel right at home. THe rooms are very spacious and provide a refrigerator to maintain your items nice and cool. The pool and spa are very clean and the green areas are very well maintained. If you are looking at wanting to get away, this is definitely a nice spot to stay with the family.
February 21, 2014
Rated 5.0 out of 5.0 by Dirty driver Very Comfortable Bed, very quiet, great sevice...
I was surprised how quiet the room was even though truck traffic is nearby. The bed was VERY comfortable and everything in the room was spotless and in perfect order! The check in was fast and friendly. I left to early to try the breakfast service. I will definitely stay here again if the opportunity arises!!
February 9, 2014
Rated 5.0 out of 5.0 by Heritagegal IHG member -This is one of their best!
consistently courteous great service! Rooms are always clean and breakfast is fresh. Can't say enough about the front desk service - has never been anything less then exceptional! I often travel alone and they frequently place me in a room closer to the office - but still very quiet (a pet peeve of mine is noisy rooms). I think this is for safety reasons - So THANKS!
January 30, 2014
Rated 3.0 out of 5.0 by ErikH1959 Dated Motel circa 1960's
I stayed at the Santa Nella, CA HIE for a couple of nights earlier this week to be close to a work site. I checked in on a Monday with a reservation for 2 nights. The first room they sent me to was on the second floor, right by the outdoor stairway serving the upper floor of the wing. Just a little bit better than being by the ice machine? The front desk was very helpful finding me another room away from the stairs.
The rooms were very clean and updated, fortunately the weather was ideal so I didn't need to use the HVAC under the window. The sign on the thermostat said it was "Not Working" use the controls on the unit under the window.
The Motel is built around a square with the swimming pool and spa in the middle, which is closed for swimming from the end of November until ?
The open corridors are noisy when others wheel their baggage past your door late at night, the walls are thin and the TV next door could be heard until late into the night. Also, the noise from the bathrooms next door make you think you have someone else in your room.
I have stayed at other Holiday Inn Express motels in California over the past decade that were newer and quieter. If you want a quieter motel, go with a newer Holiday Inn Express (if there is a choice). I certainly think that since they charge the same for this outdated motel as they do for the newer ones, we should expect the same quality. I could have gone to the motel on the other side of the freeway for half the price and built in the same era, were it not for the staff service and breakfast at HIE.
January 25, 2014
Rated 5.0 out of 5.0 by Serapina1 Great staff
We have stayed at this motel many times, and we always recommend it to others who are passing through the area.
We do miss "Momma Kitty" who lived at this motel for many years.
January 10, 2014
Rated 5.0 out of 5.0 by Sherilyn and Don Thank you !!
First night of our Honeymoon trip. Perfect place in perfect resting location next to I-5.
January 6, 2014
Rated 5.0 out of 5.0 by LesDetroit Pet Haven
We travel to Northern California about twice a year and Santa Nella's Holiday Inn is our destination going and coming. The place always looks well taken care off and the pet rooms are clean and no apparent pet odors in the rooms. The staff is always pleasant and the moring breakfast room is large enought to handle the guests. Plus coffee is good and the breakfast fits the traveler. Grat place to stay especially if you have a pet who lovves to travel with you.
January 1, 2014