Rated 4.4 out of 5 by 125
Rated 5.0 out of 5.0 by 126789 Good stay
We now only go to Holiday Inn Express. This one lived up to our expectations of a clean, room, nice staff, good breakfast.
July 20, 2014
Rated 5.0 out of 5.0 by CJJJJ Professional Staff, great service and great breakfast
Everyone was professional, helpful, and great breakfast. The hotel was very clean.
July 19, 2014
Rated 4.0 out of 5.0 by 2014Driver Pet Friendly
We stay here regularly and appreciate the pet friendly atmosphere. As an IHG Rewards Club member we receive a discount on the pet fee. Also enjoy very friendly service at check-in.
July 17, 2014
Rated 5.0 out of 5.0 by azkay Quality for the cost
We always stay at IHG when traveling for business or leisure. Ease in reservation service, staff friendliness and care, cleanliness of room and quality of breakfast are never disappointing.
July 17, 2014
Rated 1.0 out of 5.0 by JLH4592 Santa Rosa Holiday Inn
Felt like the owners aren't reinvesting into their property. Pool closed, Tv and internet must be satelite Because picture on tv
froze up over and over so we just turned off. Internet very very slow and kept converting back to 3g and then we would have to log in again. Pancake machine down. Just a general feel that did not
match what we are used to at Holiday Inn
July 15, 2014
Rated 5.0 out of 5.0 by Simonexrez Traveling in northern New Mexico?
On a recent roadtrip, I needed to stop for the night in Albuquerque or Tucumcari.... I took a chance and booked in Santa Rosa.
Best thing I ever did!
Dallas called me the morning of my stay to discuss my special request I made online for a quiet room. I was so impressed and more impressed when I arrived. Jorge at the front desk was wonderful, and lo and behold! Dallas showed up outside of his shift to help Jorge. I was so impressed that the employees care and do such a great job for their customers. The next morning, manager Michaela was on duty, along with Dallas. The nicest people! I had the best time and it was only one night!
This Holiday Inn Express is the cleanest and neatest, by far. I can say that because I drove for 2 more days and stayed at 2 more Holiday Inn Express,and Santa Rosa blew them away.
I needed to use the washer and dryer and they were unbelievably clean.... seriously. You know there is always bits of sludge and detergent around the lid of a public washing machine. Not here. Again, duly impressed and so happy with my stay.
Consider stopping in Santa Rosa if you are roadtripping on the I-40 and see that Albuquerque and Tucumcari are larger cities on the map. You won't be sorry!
July 13, 2014
Rated 5.0 out of 5.0 by EALowe Fabulous experience
When my daughter and I stayed at this hotel, we were traveling cross country, from one coast to the other, and when we got to New Mexico I was cranky and tired. The staff at the hotel ignored my irritability and were extremely polite and friendly. The room had a mini fridge and a freezer that worked, which was great because we had a cooler and ice blocks with us. The room was comfortable, my daughter used the wireless connection to watch movies on her laptop, and the bed was heavenly. I woke up feeling much, much better.
July 13, 2014
Rated 4.0 out of 5.0 by native nm comfortable bed
Checked in, showered, slept until morning. Long drive and a comfortable bed. Usually love the breakfast but slept right thru it. Thanks for having an ADA room available.
July 12, 2014