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Rated 4.5 out of 5 by 234 reviewers.
Rated 5.0 out of 5.0 by normal holiday inn express very good travelling back from phoenix area. a normal holiday inn express, just as expected. i am on a gluten free diet and i can get eggs and yougurt for breakfast but if one choice for cereal was corn chex that would be great . i would recomend this inn for a stop April 14, 2015
Rated 2.0 out of 5.0 by Needs updating Pool is so chlorinated that it's difficult to swim, the hot tub jets didn't work, towels were stained, tub was moldy, furniture was well used. April 14, 2015
Rated 5.0 out of 5.0 by General cleanliness The room and common areas needed dusting. There was dust on the furniture in the room and on the wall paper walls in the hallway. The hallways needed vacuuming. April 14, 2015
Rated 4.0 out of 5.0 by Great Experience We got in very late but the staff was awesome in taking care of us. I would definitely stay here again. April 13, 2015
Rated 5.0 out of 5.0 by Friendly and Clean I was very satisfied with the Holiday Inn Express in Santa Rosa. The staff were friendly and professional and the room was large and clean. The pillows were a little too soft for my liking but overall, I was still pleased and would stay there again. April 8, 2015
Rated 3.0 out of 5.0 by Okay but lacking City of Santa Rosa does not have restaurants to support motel trade. Not the usual HIE experience. April 7, 2015
Rated 5.0 out of 5.0 by Great Staff The front desk staff person, Dallas, was very helpful, courteous and friendly. He went above and beyond. Room and property were very clean and appealing. Good place to stay. April 6, 2015
Rated 3.0 out of 5.0 by Noisy Hwy and So-So Staff Very glad we didn't come to the hotel early as we had originally planned to let our kids swim. When we got to the hotel we found out the pool was closed indefinitely for maintenance. This was the 4th HIE we stayed at on our move from Alaska to Texas. The breakfast is exactly the same every day and at every location. I was VERY tired of their food by then. I also make my own mocha coffee (hot chocolate packet with coffee) in the morning and this hotel was the ONLY hotel along the way that purposely chose to NOT make hot chocolate available because they were told they didn't Have to offer it. So my only memories of this hotel is no pool, a lousy night of noisy sleep, a boring breakfast and the lack of an interest in providing a basic breakfast beverage. I am not sure why I said I would recommend them. April 5, 2015
  • 2015-04-19T10:14:31.669-05:00
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