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Rated 4.2 out of 5 by 35 reviewers.
Rated 5.0 out of 5.0 by had a great time to relax staying at this hotel was relaxing for my family after a month-long World Cup trip.. great breakfast and great bed.. was able to sleep soundly... July 21, 2014
Rated 5.0 out of 5.0 by Excellent -- experience Stopped at this hotel for one night with party of 4 -- we found the staff to be friendly helpful. Rooms were large and spaceous. The main point for us was that everything worked.... interent, showers, TV, iron etc.. The breakfast was good and had a wide variety suitable for all. Checkin and Checkout -- was smoooth. All in all we enjoyed our short stop. July 11, 2014
Rated 5.0 out of 5.0 by EFFICIENCY I was impressed with the efficiency of the staff, from the parking lot when i arrived to check out time. June 10, 2014
Rated 4.0 out of 5.0 by free wifi Suggest to have free wifi when (2) guests in one room. June 7, 2014
Rated 4.0 out of 5.0 by faltantes Es muy molesto que el wifi este limitado solo a 512k con renovacion cada 6 horas. Personamente es algo que me afecto en mi estadia laboral. Por otro lado es necesario qeu tenga un gimnasio para hacer actividades fisicas. June 4, 2014
Rated 3.0 out of 5.0 by I woke up very tired After an exhausting day of work, in São Paulo, I expected more of the Holiday Inn Express. Actually, I managed to wake up more tired than when I went to bed, the noise level, especially the elevator system was a very unpleasant experience beyond the terrible quality of the mattress of the bed. Effectively it wasn't very pleasing to my stay at this hotel for the price and to meet other hotels of the network, I didn't like, I expected something more. May 25, 2014
Rated 3.0 out of 5.0 by 网站图片与实际差异,早餐很差 网站图片与实际位置出入较大,早餐实在太差,网上不能查询到机场的距离。酒店说是有免费WIFI,但并没有告知免费WIFI是512M的,想要更快速的网络需付钱 April 11, 2014
Rated 1.0 out of 5.0 by Don't go there They are remodeling the second floor, the worst ever February 7, 2014
Rated 2.0 out of 5.0 by Uncomfortable bathroom and terrible breakfast Uncomfortable bathroom curtains enclosing shower and sink, I suggest putting box or at least separate the sink. Terrible breakfast: lacked bread and cheese bread in the two days we stayed at the hotel. December 25, 2013
Rated 5.0 out of 5.0 by Far more than I expected! I was recommended this hotel as it was close to where I wouild be working. In Sao Paolo this is a very good thing. My Portugese is non-existant, but the staff were very willing and able to speak english and help me out at every opportunity. even ordering me a Pizza one night as I was fed up with beef! The King size room I had was spacious and had a great view from the 8th floor. If there is one criticism, and this is nit picking, then I would like a set of drawers for my non-hanging things. But this is nit picking. Breakfast has everything you could want, from eggs to deli meat and cheese to cereal. No donuts, but other breads and rolls. But the high light has to be the staff, who are without doubt the best in the business. They were always willing and able to respond to any reuest from Taxis to Pizza with good grace and humour. Loved it. December 9, 2013
Rated 3.0 out of 5.0 by Read the small letters..... The hotel is at very good location. The price is reasonable. The rooms are clean, silent and don’t take too much time to get your car back at parking lot ( very good work of valet). Don’t expect too much, if you are gold or platinum at this location. No upgrades, they charge you extra for a higher speed internet. Unfortunately, I was not told about the internet rules on this hotel and only at check out an employee “reminded me” that according to IHG rules the hotel should provide a free internet ( at very lower speed). When you travel business, usually you have a very tight schedule and you can’t miss anytime. It is a frustration that despite being a loyalty member you still need to remember/ read the rules of the internet… for me sounds like an excuse… So, this incident offset my whole stay. December 2, 2013
Rated 5.0 out of 5.0 by Great Location and Exceptional Customer Service From the minute my wife and I walked into the hotel, we were impressed. As with most Brazilian businesses, the place was very clean and well-kept. We arrived about 10:30 in the morning after an overnight flight so it was well before check-in time. The desk clerk on duty was very accommodating and said our room was ready. He recognized my Platinum Elite status and gave me a nice canvas tote bag and an end room on the top floor which was very nice! The hotel is located in an upper middle class area with several very good restaurants within walking distance of the hotel, as well as two very nice multi-level shopping malls. It is a five minute bus or taxi ride to Barra Funda Terminal, which gives you access to the train and subway. Breakfast each morning was exceptional and was a very typical Brazilian breakfast. It included fresh squeezed juices that rotated each day as well as a variety of freshly baked breads. Two of the hotel team members, Renata and Caique were especially helpful in resolving an issue with another reservation and extended our stay at this property so we would not have to change hotels. Finally, on the last day of our stay, we told the staff that our flight wasn't until 9:00 p.m. and they again recognized my Platinum status and allowed us to stay until nearly 4:00 p.m. I will definitely stay at this property again and I highly recommend it to others who are planning a visit to Sao Paulo. Thank you again for making our stay a pleasant one! October 19, 2013
Rated 5.0 out of 5.0 by simple but excellent! This HI Express is a simple hotel but excellent. It has a high value for money. The room is reasonably large and clean. The bed is comfortable and the climate control is good. The bathroom consist only of a shower and it is a bit small. I had a very good stay in this hotel. The staff is very helpful and the location is good, not in a dangerous area. It is very near to a good japanese restaurant where you can eat sushi at reasonable price. It is within a walking distance to two shopping centers where you can buy all the things you want to buy and also eat at the eating mall. There is a good sushi shop at both shopping malls. Very nice eating mall. The nearest metro station is also within walking distance, but you can also take a taxy for about 12 Reais one way. But, if you are coming from the Guarulous airport, take the airport bus service which is much cheaper than a taxy. It is a bit far away from the airport. By bus it takes about one hour to the financial district, then take a taxy from there to the hotel. October 17, 2013
Rated 4.0 out of 5.0 by Comfortable bed and great service. The attention was good and the rooms are quite cofortables and are in a good location October 14, 2013
Rated 4.0 out of 5.0 by Very good option for business stays. I only stayed for one night but I got surprised of room quality. Besides of the rest of the facilities that are for 'express' service, the room space, environment and furnish were good and all clean. Water was cold in the morning but after some time it got warm. September 8, 2013
Rated 5.0 out of 5.0 by very good Business hotel My second time and is a very good choice, I will definitely continue using this hotel.... it is a business hotel. August 28, 2013
Rated 4.0 out of 5.0 by very nice staff and service excelent very nice staff and service, excelent very nice staff and service, excelent very nice staff and service, excelent very nice staff and service August 16, 2013
Rated 4.0 out of 5.0 by very nice a bit pricy. Good location, very nice employees, has a convinience store, very clean. Noisy guests arrived late but thats not their fault. July 27, 2013
Rated 5.0 out of 5.0 by Comfortable hotel in every way. I`ve been there twice and has enjoyed my stay very much. Certainly I would recommend it to everyone. June 27, 2013
Rated 5.0 out of 5.0 by Good value, interesting location in SP Not a "central" tourist location for Sao Paulo, but that's why I like the location. It's in a nice neighborhood, a 10-minute walk to Bourbon Mall, a very nice shopping mall, as well as Palmeiros soccer team stadium. There is a bus to the Barra Funda Metro station, as well as a bus the other direction to Avenida Paulista. Supermarket (small) behind hotel; supermarket (huge) at Shopping Bourbon Mall. We stayed total 5 nights, in 2 separate stays. Staff friendly, good attentive breakfast service, clean rooms. Pretty standard HIX experience, but very good for Sao Paulo. As a Platinum Elite, got a nice tote bag and an end room, quite nice and big! June 27, 2013
Rated 5.0 out of 5.0 by Excellent Teamwork Excellent Teamwork, experience, confort, breakfast. May 5, 2013
Rated 4.0 out of 5.0 by Good value for Sao Paulo Great staff - Friendly, helpful, and bilingual Large rooms, recently updated Conveniently located near my place of business Several good restaurants within walking distance Bike/Pedestrian path out front - good for a 5K! Safe neighborhood 2 (slight) drawbacks: - Breakfast bar needs more items - No gym, spa, or pool Otherwise, this is a great place! April 26, 2013
Rated 4.0 out of 5.0 by Holiday Inn Sumare Comfortable room and bed, good quantity and quality of amenities. Breakfast is on average only, good juices. The position of safe box is very, very poor. The water in toilet was weak, but worked. March 9, 2013
Rated 5.0 out of 5.0 by Fabulous Staff and Great Location I was leery to stay here as I do not know the area and have never been in that area very much. I have been to Sao Paulo 40 times over the years but normally stay at the Intercontinental Hotel downtown or the Renaissance. I am so glad I found this hotel. The Holiday Inn Express met and exceeded my expectations and I am so happy I chose this hotel over the other ones. The location is in a very upper middle class area and I felt perfectly safe day and night. There were many good restaurants in the area and I walked to most of them. I was at the hotel for 8 nights. I felt very safe the entire time. The rooms are very basic and noting amazing but the staff is exceptional. They are knowledgeable and helpful and friendly. I could not have asked for a better front desk group. The Breakfast was sufficient and always several choices. The hotel is very clean and things just run well. The Bourbon Mall is a short taxi ride away or about 25 min walk. I walked it several times and enjoyed the walk. The taxi ride was about 5 min to the mall. The subway stop is nearby and it also walkable and the hotel is always willing to call a taxi for you. I had a great stay and the staff is to be commended on running such a great hotel! March 9, 2013
Rated 2.0 out of 5.0 by Inflexible front desk staff, bad breakfast I booked this hotel in advance for the night of December 31, attracted by the 'book early for lower price' policy. I was surprised to find out that the hotel was near empty, and night rates were cheaper at the front desk than the price I had been charged. I asked for a reduction in price to pay the same amount as people who came to the front desk with no prior reservation, and that was denied. I ended up paying more for having booked in advance. The breakfast was poor, the food was horrible and the food amount too little for the quantity of guests. January 7, 2013
Rated 5.0 out of 5.0 by Great Service I stayed at the hotel for 4 days and it was a god expirence. All the staff was really nice and helpful December 15, 2012
Rated 5.0 out of 5.0 by friendly and helpful staff Everybody has been very friendly and also very helpful. They really try to please their customers. I wish the hotel had at least a small fitness room with basic workout equipment. November 8, 2012
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