Rated 4.7 out of 5 by 103
Rated 5.0 out of 5.0 by Montene Best service
The manager went above and beyond the call to serve our needs. I would definitely come back to this hotel. Even the chamomile tea was of great quality. Our room was very clean and organized. We got a free upgrade to a suit!
July 19, 2014
Rated 3.0 out of 5.0 by Nita39 Holiday Inn Express in Saraland, AL
I recently stayed at the Holiday Inn Express in Saraland, AL and was not pleased with the front desk clerks. My cable was out in my room and I was told I could watch television in the downstairs lounge area at 11:30 P.M. I was not pleased with the front desk night clerk. Also, I was assured my credit card would not be charged and the price of the stay for one week was charged to my card even though I presented a check from my employer for payment of my stay. The clerks at check-in and the night clerk working on the last night of my stay really seemed unconcerned and nonchalant about my situation.
July 18, 2014
Rated 5.0 out of 5.0 by Bdreamer7 1st time back to Holiday Inn
This was first time to come back to Holiday Inn after really bad experience in Rock Hill, SC. I must say was glad we were too tired to drive any further. We stopped going and coming back! Everything was awesome!!!!!
July 17, 2014
Rated 5.0 out of 5.0 by FrequentGuest47 Nice Place if you need to sleep
This was a great stay.
They had guest appreciation with free beer... cold and free are my favorite flavors.
July 15, 2014
Rated 5.0 out of 5.0 by CanyonMimi58 One night stay
New, clean, comfortable, but there is road noise. That's the only drawback. Just keep the fan going and it is a great place to stay. Highly recommend for business, leisure, or family travelers.
July 14, 2014
Rated 5.0 out of 5.0 by CT63 comfortable bed and great service.
Was a comfortable stay with a great breakfast bar!
July 14, 2014
Rated 4.0 out of 5.0 by scoobydoo0917 Stay in Saraland,AL
Night clerk was extremely lazy and would not take the time to look up my priority club number upon check in.
But day staff upon check out was spectacular and very accommodating and was outstanding
July 13, 2014
Rated 5.0 out of 5.0 by prof51 Convenient location
Needed a hotel close to downtown Mobile, AL. Wanted something that I would feel comfortable in by myself. Room was very comfortable, and though close to the highway there was no noise in the room. Everything was very clean.
July 10, 2014