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Rated 4.7 out of 5 by 132 reviewers.
Rated 1.0 out of 5.0 by Added charges after checkout Late/Improperly Coded Charge. I was initially told that the hotel would honor my tax-exempt form and received a final bill when I checked out reflecting this. I later learned that they charged the taxes in a separate transaction and coded it as a purchase. I learned this after I completed my travel settlement with my work so now I’m stuck paying this out of pocket. I called the hotel to discuss this but it didn't seem to bother them at all. Cleanliness of the room. The carpet in the room on this stay was so dirty that my white socks turned black from just a few hours of being inside the room. August 22, 2014
Rated 5.0 out of 5.0 by friendly staff and great accommodations Our room was ready for occupancy upon arrival, and was spacious and clean, and the bed and pillows gave our weary bodies the rest we needed. Jessica greeted us with a smile and made us feel like "family." The HI/SL is our home away from home when we travel your area. A good breakfast was on time and well prepared for our early departure. Our only suggestion would be for a better room coffee maker and replace or remove the dead palm trees. Thanks to a great team! The Crockers Houston, Texas August 21, 2014
Rated 5.0 out of 5.0 by Comfortable and Friendly I thoroughly enjoyed my stay. Rooms were comfortable and spacious. I will definitely stay here again if I ever return to the area. August 20, 2014
Rated 5.0 out of 5.0 by Very comfortable hotel. Great Service We stay at this location often as we have family in Chickasaw and Mobile. Great access to the local communities. Very clean and the staff is wonderful. August 20, 2014
Rated 5.0 out of 5.0 Attentive staff and clean room Check in was speedy and the front desk clerk was very helpful. The breakfast is a couple of notches higher than other motels offer. Our room was very clean and the bed was comfortable. August 18, 2014
Rated 5.0 out of 5.0 by Great friendly staff. I just spent 3 weeks at this hotel. The hotel / facility and the staff are GREAT ! Felt more like being at home, than a hotel. Highly recommend this Holiday Inn ! August 17, 2014
Rated 5.0 out of 5.0 by Another great stay Great hotel with wonderful staff. It is always a good experience here when staying in the Mobile area. August 16, 2014
Rated 5.0 out of 5.0 by Saraland Holidayinn Comfortable, convenient and reliable. Breakfast was good and room was clean. August 16, 2014
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