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Rated 4.8 out of 5 by 204 reviewers.
Rated 5.0 out of 5.0 by Great Service Always love Holiday Inn Express experiences and this was no exception. Cannot beat the cinnamon rolls for breakfast! March 4, 2015
Rated 5.0 out of 5.0 by Great Holiday Inn Express Reprehensive I do not usually respond to surveys. However, the check-in receptionist was so special in how she handled our lodging that I do want to thank her and the Holiday inn Express. We were traveling and did not have any reservation for this night – Feb 28. We called the Holiday Inn Express to check on the lodging possibilities, and talked to Alison J. We told her we were Rewards Members but did not have our account information available. By the time we had reached the hotel – 15 minutes – she had located our Members number and had the Rewards desk on the phone. The check-in using our rewards points went smoothly and we moved on to our room, which was a beautiful room just made for us. Alison also remembered to credit our account with the 500 points because of our Members status. She was an exceptional reprehensive for the Holiday Inn Express, and will receive our thanks many times over! As long as Alison J. is part of this staff, things will alwasy be great! March 4, 2015
Rated 5.0 out of 5.0 by Stay This hotel had all the necessary things to make a stay very comfortable. It was clean and well kept and the staff was very courteous. March 3, 2015
Rated 5.0 out of 5.0 by Very satisfied Only one thing that should be changed is the installing of a bathroom fan. March 3, 2015
Rated 5.0 out of 5.0 by Always stay here for business - very comfortable. I always stay here when I have business in Mobile, AL as it is always what I expect and only about 20 minutes from where I have to be. March 2, 2015
Rated 5.0 out of 5.0 by Great College Visit Weekend My daughter and I stayed on Thursday night and visited the University of Mobile on Friday. It was such a nice place to stay we decided to book another night there instead of going closer to down town Mobile for our visit to the University of South Alabama on Saturday. Very nice, friendly staff. Very clean and safe. Holiday Inn Express is my new favorite choice of short visit places to stay!! March 1, 2015
Rated 4.0 out of 5.0 by Excellent service There was an issue with water leakage on the bathroom ceiling. While promptly attending to it , the staff gave me a key to another room for temporary use. Again the Aircon and Refirgirator was not switched on when i checked in. A staff quickly helped me settle down. Courteous staff focused on customer service. Bathroom Plumbing was not that great. But the staff made me feel the stay great. Again the breakfast room staff and ambiance was great.As far as variety was concerned it was a fairly good spread.. However fresh juice or Freshly prepared custom Omelette would make the breakfast healthy and great February 27, 2015
Rated 5.0 out of 5.0 by Good stay Staff was friendly!And made my trip go smooth! Room was clean! And the amenity's were good! When i return next time maybe it will warm enough to utilize the pool.Again Thank you!! February 23, 2015
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