Rated 4.7 out of 5 by 136
Rated 5.0 out of 5.0 Attentive staff and clean room
Check in was speedy and the front desk clerk was very helpful. The breakfast is a couple of notches higher than other motels offer. Our room was very clean and the bed was comfortable.
August 18, 2014
Rated 5.0 out of 5.0 by Mike195427 Great friendly staff.
I just spent 3 weeks at this hotel. The hotel / facility and the staff are GREAT !
Felt more like being at home, than a hotel.
Highly recommend this Holiday Inn !
August 17, 2014
Rated 5.0 out of 5.0 by Weagle Another great stay
Great hotel with wonderful staff. It is always a good experience here when staying in the Mobile area.
August 16, 2014
Rated 5.0 out of 5.0 by businessman987 Saraland Holidayinn
Comfortable, convenient and reliable. Breakfast was good and room was clean.
August 16, 2014
Rated 5.0 out of 5.0 by 2gggg good stay
it exceeded my expectations. Everyone was very nice. The problem I had was fixed immediately. Thank you staff.
August 14, 2014
Rated 5.0 out of 5.0 by labdev Nice and clean hotel
The heat in southern AL can be hard to handle, but the quality of the air conditioning in the rooms allows you to forget that.. Recommended..
August 14, 2014
Rated 5.0 out of 5.0 by Vibrantluv Staff
The staff was EXCELLENT from the front desk to the breakfast staff. The breakfast staff greeted with a good morning and they also acknowledge the kids. They made sure food was fully stocked. The front desk staff was also helpful in helping to find great places to dine. The staff made you feel welcomed and like you were part of their family.
August 11, 2014
Rated 5.0 out of 5.0 by arkansastraveler14 Nice room for the price!
Room was nice. Very comfortable beds and pillows. Great breakfast. Love the cinnamon rolls! Staff was friendly and professional.
August 11, 2014
Rated 5.0 out of 5.0 by Tech consultant Great stay!
This was my first stay here. I found the staff to be friendly and helpful. The room itself was nice and roomy. I was in town for a meeting the next morning and needed a good nights sleep to be fresh for that meeting. I was not disappointed. The bed was comfortable, the room was quiet and I got a great nights rest. Checkout the next morning was simple and easy and I arrived at my meeting ready to work.
August 9, 2014
Rated 5.0 out of 5.0 by My Business is Travel Friendly and Attentive Staff
The hotel accommodations were excellent. The overall cost of the stay was higher than I would like to pay, but you get what you pay for.
August 7, 2014
Rated 5.0 out of 5.0 by Chaslos Great Experience
We based our stay at the Saraland Holiday Inn Express on the previous reviews and they were spot on. The rooms were clean, staff was welcoming and the pool area was resort quality. We will make this our "lay over" hotel on the way to Florida for years to come!
August 5, 2014
Rated 5.0 out of 5.0 by bb55 Great accomodations
Very nice hotel. Great stay! They do need better lighting in vanity area though-at least in the room we had
August 4, 2014
Rated 4.0 out of 5.0 by Badkarma7 On my Way to Georgia
A really nice hotel on my way to Georgia, the staff gave excellent recommendations for dinner and they were spot on. I would definatley stay there again.
August 4, 2014
Rated 5.0 out of 5.0 by Petes3 great stay
Jessica at the front desk is wonderful. Everyone always makes sure you are comfortable.
August 3, 2014
Rated 5.0 out of 5.0 by kamlita1 Comfortable bed and good service
I am recommending this hotel. It is very clean and the staff is attentive. It is right off the Highway. The check in and check out was very efficient.
August 2, 2014
Rated 5.0 out of 5.0 by Leader3900 Great Experience
This is a nice hotel with a great, responsive staff and comfortable beds. I have stayed here on numerous occasions and have never been disappointed. The complimentary internet is really impressive for the speed it has. The continental breakfast bar is full of a variety of items, which everyone will be able to enjoy. The hotel is in a great location just off the interstate and there are several restaruants and stores within close proximity of it (less than a mile). I would highly recommend this hotel to those who wants to get a great value for their dollar and a quiet, relaxing location.
August 1, 2014
Rated 5.0 out of 5.0 by LVSTOTRVL Clean hotel - friendly staff
Great hotel. One of the best The staff goes above and beyond to make your stay comfortable and enjoyable. Highly recommend this property.
August 1, 2014
Rated 5.0 out of 5.0 by Lamargo Everything was great!
Everything from parking, check in, staff, room, breakfast, pool, exercise room, and cleanliness of the property was excellent. Do not change a thing!
July 31, 2014
Rated 4.0 out of 5.0 by BRC92 Good stay, just one issue
My family and I had a good stay at this Holiday Inn location. The only issue is that the TV closed captioning controls are locked out - one of my children is deaf...
July 27, 2014
Rated 4.0 out of 5.0 by RayRR Great Sleep - Poor Breakfast
The room and staff were great. The most comorftable bedding I've ever slept in. However, if you are diabetic or on a low carb diet, you better not depend on breakfast at the hotel. The only low carb food are eggs and bacon. The eggs are so aweful they can't be eaten and the bacon swims in grease. For this reason I give this a rating of four. While the accomodations were excellent, one of the features for which you are paying is the convience of the breakfast. Unless you thrive on cereal, plan on having to find time for breakfast elsewhere.
July 25, 2014
Rated 5.0 out of 5.0 by JAHM Very comfortable and excellent services.
I am so please that i have chosen to stay here. The space and the facilities are modernized and very comfortable for a long period of staying in this hotel. The staffs: the front desk's hospitality are very attended and great. The maids are wonderful and room and the whole building is very clean. This place is so secure too. The kitchen staffs making sure you are getting you are satisfy with the food services. Also, the location of the hotel is so convenient because it is right off the express way and you don't have all the city noise and yet you are close to the main touristic sites. No traffic jam!! Great restaurants next to the hotels.
Swimming pool very clean and nice patio. It is quite here where you can get some good sleep.
I am just very pleased.
July 24, 2014
Rated 5.0 out of 5.0 by T Top Hidden Jewel
This place is PERFECT.
They say if its too good to be true than it usually is.
Well - I am quite surprised to report this one is nailed down perfect.
From the front desk to hotel staff - this HI Express should be called the Mini Resort of Mobile. It offers the cleanest hotel and friendliest staff I have ever encountered.
If you are in Mobile and do not stay at this HI Express, you are wasting your money.
Thank you to the hotel staff for making my stay so GREAT!
July 23, 2014
Rated 4.0 out of 5.0 by MMouse71 Clean and Comfortable
Very clean and comfortable. The AC worked well ... the room stayed very cool. Located 10 minutes off of I-10. It was nice to get off of the main roads and find a quiet place to stay. My only complaint is towels. My children and I asked the front desk for pool towels and they said they would grab us some.... and didn't. My husband went to request the towels.. again... as we were exiting the pool. He was told that they would bring them out to us at the pool.... to give them just a minute. After 10 minutes waiting for the towels (drip drying) at pool side we finally decided to walk WET thru the hotel up to our room. I hope that we didn't cause any slips/falls due to their lack of towels. I am not sure if this is poor service or just a pool towel shortage. I would recommend bringing your own pool towels ... they may or may not have any available.
July 22, 2014
Rated 5.0 out of 5.0 by Lee65 Vacation stop
This hotel is beautifully appointed, very comfortable and relaxing, provides a delicious breakfast selection, and has a helpful and thoughtful staff. We will definitely stay here again when traveling through the area.
July 20, 2014
Rated 4.0 out of 5.0 by ddawg212 Bed choice
I was given a room with two queen beds
And I asked for King suite
The bed was too small for my wife and me to sleep together
My wife liked the size of the room so that is why we did not change rooms
July 20, 2014
Rated 5.0 out of 5.0 by Montene Best service
The manager went above and beyond the call to serve our needs. I would definitely come back to this hotel. Even the chamomile tea was of great quality. Our room was very clean and organized. We got a free upgrade to a suit!
July 19, 2014
Rated 3.0 out of 5.0 by Nita39 Holiday Inn Express in Saraland, AL
I recently stayed at the Holiday Inn Express in Saraland, AL and was not pleased with the front desk clerks. My cable was out in my room and I was told I could watch television in the downstairs lounge area at 11:30 P.M. I was not pleased with the front desk night clerk. Also, I was assured my credit card would not be charged and the price of the stay for one week was charged to my card even though I presented a check from my employer for payment of my stay. The clerks at check-in and the night clerk working on the last night of my stay really seemed unconcerned and nonchalant about my situation.
July 18, 2014
Rated 5.0 out of 5.0 by Bdreamer7 1st time back to Holiday Inn
This was first time to come back to Holiday Inn after really bad experience in Rock Hill, SC. I must say was glad we were too tired to drive any further. We stopped going and coming back! Everything was awesome!!!!!
July 17, 2014
Rated 5.0 out of 5.0 by FrequentGuest47 Nice Place if you need to sleep
This was a great stay.
They had guest appreciation with free beer... cold and free are my favorite flavors.
July 15, 2014
Rated 5.0 out of 5.0 by CanyonMimi58 One night stay
New, clean, comfortable, but there is road noise. That's the only drawback. Just keep the fan going and it is a great place to stay. Highly recommend for business, leisure, or family travelers.
July 14, 2014