Rated 4.4 out of 5 by 189
Rated 5.0 out of 5.0 by LeslieT65 Thank you
Hotel is always clean and accomodating. Front Desk Manager Gerald was very helpful.
June 8, 2014
Rated 5.0 out of 5.0 by EVD1941 Great place-easy access off Interstate 10
The only thing I did not receive at the Holiday Inn was the complinentary water and snack as a platinum card holder.Overall this is a fine hotel with greeat amenitites.
June 7, 2014
Rated 5.0 out of 5.0 by 59debbie Great Staff
The staff at this hotel is outstanding people. My mother was taken to the hospital by ambulance and the staff was their for us and my niece the whole weekend that she was in the hospital.They always asked us how she was doing, making sure our stay was sufficient, seeing if we needed anything extra for our comfort, but most of all they was their to talk to us, which was so important for us being in a city that you are not familiar with. We hope to go down again and stay here again, just hope that it will be a better stay than this time, as I know my mother would love to see the staff again.
June 6, 2014
Rated 5.0 out of 5.0 by MEGO2014 Nice quick stop
We just needed an overnight for a 2-day trip. This facility was clean and secure, and close to the interstate. Staff was friendly, reservations and check-in easily accomplished by phone on the way there.
My only complaint is that we couldn't enjoy the bar, due to the heavy cigarette smoke within.
May 31, 2014
Rated 5.0 out of 5.0 by Mtlatc Good place to stay.
Nice place to stay. Quite and comfortable with nice clean pool. As some reviews state it is an older property but that didn't affect our visit.
May 28, 2014
Rated 5.0 out of 5.0 by Mapp326 Clean room and great service
My husband and I had a great stay here. We were a little worried when we first walked into the lobby because of the smell of cigarette smoke coming from the lounge but we couldn't smell it anywhere else. Our room was clean and smoke free. The bed was comfortable and the ac worked great. Also front desk service was great and everyone was friendly. The hotel is located right off the interstate and close to everything. We will definitely stay at this hotel again.
May 14, 2014
Rated 5.0 out of 5.0 by tonloc45 Very good service
I would likie to thank the whole staff at the Mobile location. They where very helpfull, professional and went above and beyond there job duties to make sure I was comfortable and happy with my stay. A special thanks to Mr.Jerald the manager, Mr. Carl and Ms. Jamie for there help and kindness, if it was not for people like that who go above and beyond to give me a personal experiance I would probably stay at other hotels which are right next door to them and cheaper.
May 1, 2014
Rated 5.0 out of 5.0 by RRBF2261 Great Service
Enjoyable time as always whenever I come in town. Will be come again
April 28, 2014
Rated 5.0 out of 5.0 by BF01 Great service
This is a great hotel. Close to many restaurants, gas stations. Very comfortable. Very friendly staff.
April 20, 2014
Rated 5.0 out of 5.0 by Ray4004007 Great Customer Service
I would like to thank the great staff and especially Gerald for the great customer service that I receive every time I stay there. I can work, eat and relax all without ever leaving the property. This is a great place to stay and I appreciate their smiling faces and clean rooms.
April 14, 2014
Rated 1.0 out of 5.0 by HealthyMel Dirty and Rude Front Desk
During my stay, my room did not get cleaned. When I took a shower, the tub would flood which is gross. I forgot my room key and when I requested another one, the front desk was very rude. Upon checkout, I complained about my room not getting cleaned. The response was that she would alert the supervisor. No apology. No subsequent call from management. No offer of points or comps. I heard there was another hotel in downtown Mobile that was nice. I wish I would have stayed there instead. The only thing that was positive about this hotel is that it was close to the interstate.
April 7, 2014
Rated 5.0 out of 5.0 by wood comfortable
very comfortable room. very clean and quiet. staff were great, and food was great.
April 4, 2014
Rated 5.0 out of 5.0 by TigerStripe Amazing Staff
All the employees were gracious, kind, and cheerful. It was their priority to make our stay in the Mobile area the best it could be. We ate one dinner and one breakfast in their restaurant. The restaurant staff was friendly and attentive and made sure everything was to our liking. The housekeeping ladies always had a warm greeting for us. The people at the front desk welcomed us like we were family. They gave us clear and concise directions to several attractions and showed a genuine interest in our activities. True Southern hospitality!
And, yes, we stopped for moon pie a la mode on our way out of town! Great advice!
April 2, 2014
Rated 5.0 out of 5.0 by SORR Awesome staff makes me feel welcome
I travel a lot and it's nice to go into a hotel and the staff if so awesome! Makes me feel at home!! I do miss the breakfast being included but other than that I love staying there!!
April 1, 2014
Rated 5.0 out of 5.0 by Goodwrinch new look
I really like the new look in the rooms and the lamps with electrictrical plugs are very useful the entire staff is really great and kind and very helpful and courteous
March 29, 2014
Rated 4.0 out of 5.0 by Dthomas1234 good but.....
The stay was nice but my room and the hallway had a urine smell to it that made it hard to sleep..... Also treadmill didn't work.
March 13, 2014
Rated 5.0 out of 5.0 by Goodwrinch Home away from Home
I am very pleased with everything. The staff is wonderful. I have never had any reason to fuss or complain. I consider this my "home away from home."
I would highly recommend this facility to everyone.
March 9, 2014
Rated 5.0 out of 5.0 Excellent
Excellent room, service, and location is pet friendly!
January 28, 2014
Rated 3.0 out of 5.0 by MrPilotMan What is up with the small pillows?
Couldn't sleep with half size pillows. Had to switch hotels.
January 26, 2014
Rated 5.0 out of 5.0 by Bill92040 Best Greeting ever
First time I have ever had someone reach out and shake my hand while thanking me for being an IHG Platinum. I don't know if Anoop is a part owner of the property, but he sure acted like it at check in, during the day when I saw him, and at breakfast the next morning.
Skillet breakfast was excellent, very fresh, not like I expected at an HI.
January 21, 2014
Rated 5.0 out of 5.0 by gobart07 Great room
excellent bed, clean room and overall very comfortable,
. the only issue was that the thermometer would only go down to 65 degrees.
January 17, 2014
Rated 5.0 out of 5.0 by Nick999 Excellent service
Gret hotel and excellent service with great restaurant and bar and lounge facility
January 15, 2014
Rated 5.0 out of 5.0 by Nick999 Nick
Excellent service and personable staff
Good bar and lounge
January 14, 2014
Rated 2.0 out of 5.0 by BURLES JUST OK
LOCATION NEAR THE INTERSTATE WAS A PLUS, BUT MAP SERVICES DO NOT RECOGNIZE ADDRESS. COST OF ROOM WAS A PLUS BUT DISAPPOINTED IN THE RESTAURANT AND BAR, VERY DATED.
January 7, 2014
Rated 5.0 out of 5.0 by RRBF2261 End of December stay
Was greeted by the staff by warm greeting and generous smile to service my needs
January 5, 2014
Rated 3.0 out of 5.0 by expilot Disappointed
Carpeting shabby. Overstuffed chair came from Salvation Army. Rm 325 is not good.
January 4, 2014
Rated 5.0 out of 5.0 by Long Driver Service with a smile.
Excellent service with a warm and friendly staff made us feel at home.
January 1, 2014
Rated 3.0 out of 5.0 by Travelertw Holiday inn
The restaurant breakfast food was horrible, but free since we are IHG members. The cinnamon french toast was burnt on both pieces on one side. The vegetables in the omelet were overcooked, very mushy. All staff were very nice and helpful. The room had a funky smell, but figured out it was the smelly tree thing that goes in a car that they laid under the sink.
December 31, 2013
Rated 5.0 out of 5.0 by lovedoxies Friendly staff and great breakfast
With every chance we can we travel with our 2 dachshunds. We usually stay at another hotel chain with our dogs. The place we were visiting didn't have a our usual hotel close by so we chose this hotel. We were very pleased with the price and no additional cost for our dogs! Good chance we will be changing to Holiday Inns for our future leisure trips from now on if they are as good as this Holiday Inn. The staff, especially the asst. manager made us feel welcomed and all the staff were friendly. The bed great and the breakfast we had at the hotel even better!.Super tasting grits. We would recommend this Holiday Inn for sure.
December 31, 2013
Rated 5.0 out of 5.0 by JetSkiCowboy Great Hotel, Excellent Staff, Safe, Great Food, Pet Friendly
I have stayed at this hotel more than five times, and just booked another stay. The location is very convenient, right off Interstate 10 with easy access to Florida or Mississippi in just minutes. The hotel is safe even after dark, is pet friendly, and has a very helpful and courteous staff, and customer-service-oriented management.
I usually order room service since I arrive late at night on my trips, and the food is fresh, cooked to order, and if they forget anything, they bring it to your door with a smile. LG HDTVs in the rooms.
My wife often travels with me, and she is very comfortable there.
They also are pet-friendly, and my dog totally loves this place!
Perfect location if you are headed to the beaches or want some great seafood, and their football games are all on big screens.
December 30, 2013