Rated 4.1 out of 5 by 241
Rated 3.0 out of 5.0 by unhappy with holiday disappointed
i have stayed before and it was great! this time was a big disappointment
June 10, 2014
Rated 5.0 out of 5.0 by helio Nice place, comfortable and great service
very good location, great staff, big room and outstanding view
June 9, 2014
Rated 4.0 out of 5.0 by Na from Chicago nice comfortable rooms with beautiful location
enjoyed our stay but wish the beautiful restaurant with a beautiful view was more inviting. Needs some help, wish I could get my creative hands on it. Also hoped for more guest advantages with paying such a high room rate. Overall a nice stay due to the location.
June 4, 2014
Rated 5.0 out of 5.0 by Magic Man Great view of Gulf of Mexico from room
This is our third visit to Lido Beach and we will be back agin. Love it here.
May 29, 2014
Rated 5.0 out of 5.0 by HappyWife Great Location
We came to celebrate our anniversary. The hotel restaurant had the most amazing view of the water and beach during our breakfast ... really breath taking. The pool was great. The beach was right across the street and we were walking distance to St Armand's circle. The only down side was we could hear our neighbors through the connecting door ... they were a bit boisterous and there seemed to be a lot of them. It did not negatively effect our stay.
May 26, 2014
Rated 5.0 out of 5.0 by Susan 68 Back to visit an old friend
My family and I have stayed at your hotel several times over a period of at least 16 years. As a matter of fact, my grandson, now 17 learned to walk on a weekend we stayed there.
I think the price of the room is a little bit high for the condition of the room. I know I am paying for location as opposed to a luxury room.
May 20, 2014
Rated 5.0 out of 5.0 by Grannyof6 Absolutely AMAZING
The staff are friendly, room awesome. Service is the BEST!
I would highly recommend you take the time to visit this hotel.
Ocean Views are breath taking................
May 16, 2014
Rated 4.0 out of 5.0 by JJCWRS Excellent Beach Location Hotel
Stayed here for 1 night due to excellent location on the beach. The location just cannot be beat. This is an older hotel that has not undergone a complete refurb so if you're looking for luxury, keep looking. If you want a room with an awesome view that won't break the bank, come here. If they could gut the bathroom and replace the carpet, and add a few more items to the breakfast buffet, I'd give a 5 star review. To no fault of the hotel, the carpet was sticky. I think this is due to the humidity, sand and probably people spraying sunscreens on IN the room.. the tub and countertop in the bathroom have to go. The 70's are calling and they want them back! :)
The breakfast buffet, for the price could have had just a few more options, but it met the needs for protein accompanied by gorgeous views of the beach.
The staff of this hotel are amazing.. Ask for Debbie at the bar and she will take GREAT care of you! :)
May 12, 2014
Rated 1.0 out of 5.0 by Canitoranger Hotel in poor condition.
Air conditioner very old, did not cool enough and was extremely loud. manager on duty was very rude. Could not handle the phone and guests.
May 1, 2014
Rated 1.0 out of 5.0 by Another Smith Awful room and not value for money
The location, the restaurant and the staff at this hotel are excellent. There it ends.
Our first room was out dated, had a bath in it that 'wobbled'; the drainage was poor and the condition of the room was scruffy at best. We had to fight the curtains to close them.
In fairness to the staff when we complained they moved us for the second night. This room was equally outdated with polystyrene ceiling tiles stained and hanging down. The bath did not 'wobble'.
This was the most expensive hotel on our stay in Florida - we stayed in five different locations all of which were IHG brands - it was without doubt the worst value for money and we feel thoroughly let down by the company. There was a time when the name Holiday Inn would ensure a decent hotel. We paid 'top dollar' on the assumption this was still the case and it has to be said we feel utterly cheated. It also has to be said that we have stayed in far better UK hotels than this place - that would not have been the case in the past - we looked to the US for quality. The hotel mention that refurbishment is underway, that being the case they should only rent out the refurbished rooms and not something far inferior at the same price.
We would not recommend this place to anyone looking for a bit of luxury - I was tempted to say old fashioned luxury - old fashioned the rooms are but far from luxurious.
April 18, 2014
Rated 4.0 out of 5.0 by BW1992 Great Locatiion
Good Location,. Staff friendly and helpful ! Enjoyed our stay!
April 9, 2014
Rated 5.0 out of 5.0 by Buckeye Fans Forever Great Location to beach, wonderful view, helpful staff, Great Pool!
We have stayed here many times. Love this hotel and location. Right across from Lido beach. Very relaxing to sit on your balcony and enjoy the beach view when you head back to the room or want to watch the sunset. We even watch the porpoises swimming in the ocean from the balcony. We have had several meals at the pool bar. Great cabana sandwich! Yum! And the food is very reasonably priced. The only issue I have at all is the water taste horrible. We always buy a jug of water on vacation to keep in our room but the water with dinner had a really bad taste to it. Not sure what that is about as we didn't ask. Just didn't drink it. The fridge in the room is also very nice to have.
April 8, 2014
Rated 4.0 out of 5.0 by Scotts62 Family Vacation
This was our third time staying at the Hotel. The room was showing it's age and was not the cleanest. We loved the balcony overlooking the gulf. The pool was very nice and the staff were very friendly and usually helpful.The hotel is older and the rooms have not been updated. They are small and the bathrooms are old. The faucet leaked.
We understand the hotel was under construction but did not know that when we reserved on line.
The Kokonuts bar was ok but when I received a bourbon drink with many many fruit flies at the bottom of the glass and complained I was totally ignored. That made me upset. The prices for margaritas was totally out of line at $9. The food was ok.
I have stayed at over 12 holiday in sites over the past year and this was our worst experience.
April 8, 2014
Rated 2.0 out of 5.0 by DavidisAlreadyUsed Very Dissapointed in IHG reward nights policies
I live in hotels every week and I'm a Priority Club / IHG platinum member. I booked this stay for two nights on points. I am very disappointed that with IHG's new system you can ONLY book a basic room. There is no option for better rooms for any amount of points.
At this particular property that meant I could only book a "parking lot' view rather than "gulf view". The biggest frustration is NOT the fact that I didn't get a Gulf View it's the fact that everyone kept making up different stories and outright lies about there policies as if I'm and idiot and it's my first night in a hotel.
I'm not sure I can write all the details of the excuses I heard about upgrades but let me try and summarize. Basically if you call or talk to any IHG staff on the phone or in person they will very pleasantly tell you an upgrade is no problem and what you have to do. Then every person you talk to proceeds to give you a different story of excuses why they can't change the room at that time and what you did wrong.
After booking I was told by phone that an upgrade could not be processed until the day of the reservation.
On the morning of the reservation I was told by phone that they made a note and would work on it.
When I checked in I was told "i should have let them know sooner" and then that "the reservation was just made last Friday". I'm not even sure what that means because first of all the reservation was made like 6 weeks earlier NOT the previous Friday and I was previously told I could not let them know sooner? Second, the reservation had it IN THE COMMENTS requesting a Gulf View since the time of booking.
Starting this year I am no longer using Priority Club / IHG as my 1st hotel chain.
April 2, 2014
Rated 4.0 out of 5.0 by nicknicky good hotel
little rundown but fair priced on the beach. Staff very friendly and helpfull
April 1, 2014
Rated 4.0 out of 5.0 by Swild87 Nice room
The door to our room was so heavy, I actually pulled a muscle in my back trying to open it. I can't believe that an elderly person could even open it.
April 1, 2014
Rated 4.0 out of 5.0 by AandKTrip Lido Beach
Great location on beach, nice room size, friendly staff, close to St Armand's Circle & Mote Aquarium
April 1, 2014
Rated 4.0 out of 5.0 by Sandy Cat Great Stay
This hotel needs quite a lot of TLC, currently underway, but that aside (and frankly it wasn't intrusive or a problem) it's highly recommended. The position on Lido beach could not be bettered and the short walk to the bars, restaurants and superb shops at St Armand's Circle completed the enjoyment. We'd go again.
April 1, 2014
Rated 2.0 out of 5.0 by Kevin60611 Poor Service
The hotel is tired and worn. The staff does not appear to be well trained and are not focused on customer service. I was visited by a friend and we asked permission for my guest to park on their largely vacant lot and was refused. The person at the front desk told my guest to move his car to the street even though he only expected to be there for an hour while we had lunch. He parked the car on the street and we decide to have lunch at another hotel down the street. Additionally, I made the mistake of leaving a ring on the dresser while we went for a walk on the beach. The room was cleaned while we were gone for a little over an hour and my ring was stolen. Management does not take responsibility for theaft by their staff. I admit that I made a mistiake by leaving the ring in the room but it still should not have been stolen. There is a safe that I had not noticed. If you choose to stay here I would use the safe of course as the staff cant be trusted.
March 25, 2014
Rated 5.0 out of 5.0 by RxRace2014 Great Locaton
We arrived earlier than the normal check in time, but that didn't matter to the desk staff. They told us the only room that was ready was a smaller King. We took it. It was nice, but a little small. I would have to think about it for the next time.
Very nice and personable front desk personnel, and entire staff
Nice Balcony overlooking the ocean/beach.
allowed early check in.
Nice penthouse restaurant overlooking the ocean
I drink my share amount of coffee. with that said, They do not have coffee available 24/7. However,
I asked for some. they made me a new fresh pot.
Construction signs all over the place but did not see any going on. Although we were there 3-4 days before Christmas.
I would definitely stay here again.
This is Lido beach and less touristy. We liked that aspect better. Siesta Key is just a short DRIVE but much more touristy.
March 21, 2014
Rated 5.0 out of 5.0 by Millie19 Great service and staff
Staff was excellent and service was good. No complains. Location was great. Walking distance to restaurant and right across from beach. Great place to stay.
March 20, 2014
Rated 5.0 out of 5.0 by SandyaS Great service and room.
I would definitely visit this property again. Wonderful.
March 20, 2014
Rated 5.0 out of 5.0 by LINDA & JIM EXCELLENT STAFF
WE HAD A GREAT ANNIVERSARY STAY AT THIS
COMFORTABLE BED & GREAT SERVICE
I WOULD HIGHLY RECOMMEND THIS HOTEL TO MY FRIENDS AND FAMILY
ONLY CON IS THAT ROOMS NEED TO BE UPDATED
March 16, 2014
Rated 4.0 out of 5.0 by krachm Great service, lacked pool space, outdated rooms
Quality of beds was great - everyone slept very well. Location is fantastic - walking distance to everything. Gulf view was perfect. Pool lacked a lot of seating, space - no place to sit and relax. Room decor really didn't go together - mix/match of stuff. Bathroom needed remodel - old.
March 16, 2014
Rated 4.0 out of 5.0 by c228 Great location, comfortable stay
This older hotel is being freshened up, however, no improvements are necessary when it comes to the staff who are friendly, helpful and responsive.
The location is across from a beautiful beach where chair rentals are available ( I bought my own for the week). The pool is clean, warm and a comfortable setting with a sense of community amongst guests.
Dining options are on site, with just a short walk to Armands Circle. There is rooftop dining. Overall, the hotel is wonderful and I will return.
March 8, 2014
Rated 5.0 out of 5.0 by Penny630 Beautiful view and close to. Armand's Circle
Felt like a beautiful tropical resort. Comfortable room...gorgeous pool always warm. Really enjoyed our 10 night stay! Absolutely no complaints.
March 7, 2014
Rated 3.0 out of 5.0 by Deb02/2014 On the beach, near St Armand's Circle
We were only here for two nights but had stayed for odd nights twice before. On those occasions we paid a lot less than this year. The hotel is only getting away with charging what to me is a lot of money at this present time due to its position on the beach and it being five minutes walk from St Amand's Circle which is great for restaurants and shops. It also has great views from its seventh floor restaurant, where we had a lovely evening meal. The trouble is that the 50 year old hotel itself is in urgent need of refurbishment, which I believe has just started. The bedroom and bathroom were tatty and the air conditioning that loud it kept us awake. Maybe when the hotel has had a make over the price paid would seem more reasonable, but I feel I have paid far too much this year for it's current condition.
February 28, 2014
Rated 5.0 out of 5.0 by Michael A Excellent Hotel and Staff!
What a nice experience staying at this beach hotel. The staff was very helpful in answering our many questions.
February 23, 2014
Rated 2.0 out of 5.0 by Disgusted2121 Filthy bed..I have no hair..but long black hairs under the covers
Worst hotel I've ever stayed in. Enough said.
I would spend more money to stay anywhere else the next time I go to Sarasota.
February 12, 2014
Rated 5.0 out of 5.0 by fangran a good stay
This hotel offered a great location, a very comfortable room and very friendly staff. It was not the height of luxury but was welcoming and provided everything we needed for a comfortable and happy stay.
All the staff were particularly good and made us feel like welcome guests.
We only ate breakfast in the hotel, but this was pleasantly and efficiently served and was very good quality. We had a drink or two in the bar and, again, this had a friendly feel and very pleasant staff
We would certainly stay there again
February 6, 2014