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Rated 4.3 out of 5 by 120 reviewers.
Rated 5.0 out of 5.0 by For once.. Authentic Hospitality Everyone from the GM, Front Desk, and Housekeepers were very kind and pleasant. The hospitality was genuine and for that I would say one of my best stays at HIE this year. Cheers to all at the Saskatoon Express! October 6, 2013
Rated 4.0 out of 5.0 by Tired of the construction We,ve stayed here twice in the past 6 weeks and no fault to the hotel property but the construction on idylwyld is ridiculous. We hope it is done soon. Rooms extremely comfortable, quiet and was able to relax and sleep in. Continental breakfast is above and beyond, sofa beds need to be replaced and the front desk staff seemed to be stressed. Not as friendly and bubbly as I like. All I need is a pleasent smile and a warm hello, did not get this on either stay. Overall we will be staying there again. October 2, 2013
Rated 5.0 out of 5.0 by Excellent It was unfortunate there was road construction right in front of thehotel.. They were there first thing in the morning and it made getting into the hotel extremely difficult. The staff were pleasant. The food was good. It wasn't in a bad location for getting to the core oft he city. October 1, 2013
Rated 2.0 out of 5.0 by Disappointing Pop cans from previous guest left in room. I had requested 2 cribs and only received one. They did not tell me until I phoned front desk after checking In that no more we're available. The hot tub was out of service and pool was very cold. September 26, 2013
Rated 4.0 out of 5.0 by Excellent hotel The maintenance of the hotel is mint and the staff members are really nice. Nice hotel to stay. September 24, 2013
Rated 4.0 out of 5.0 by Clean rooms and nice breakfast area Clean hotel with large rooms and comfortable bed. Breakfast was well presented and had a nice variety. Pool and work out rooms are fair. I found this hotel at the top of its price point for what you received. September 24, 2013
Rated 5.0 out of 5.0 by Home away from home When I entered the lobby, I noticed a few extra touches such as apples, lemon water and the finest chocolate chip cookies around. I knew I was staying at an excellent property. ...balance of my stay proved me right. I was especially pleased with the wide variety of breakfast items that were available. September 23, 2013
Rated 5.0 out of 5.0 relaxing Very quiet place and recieved good service while we were there. September 20, 2013
Rated 5.0 out of 5.0 by Nice place to stay The breakfast items were absolutely awesome! The staff were very helpful and very accommodating. I thought the suite would have been bigger but the rooms were clean. Great stay! Will definetly use your facilities again. Thank you! Wheatland Regional Centre Rosetown September 9, 2013
Rated 3.0 out of 5.0 by Nice Stay Hotel Needs Maintanence The hotel staff were excellent unfortunately I can't say the same for the up keep. During my stay it was 30 degrees in Saskatoon and the air conditioning in my room was on not working. One of the two elevators was not operating for three days while I was there and the one that was working left you wondering if it was goin to make the trip. With a bit of maintanence i could recommend this hotel. September 7, 2013
Rated 5.0 out of 5.0 by Best Grounds We have a dog. Therefore I appreciate the grassed areas. % years ago we stayed here for the 1st time . The ground were exceptionally clean. Over the last 5 years they were not always great. However this time the grounds were once again very clean. Makes walking the dog a pleasure. Thanks for keeping the area clean. Also thanks to fellow pet owns for doing your part. September 5, 2013
Rated 4.0 out of 5.0 by Great stay - Great Price I had a great stay in this clean, well located and well staff hotel. September 4, 2013
Rated 5.0 out of 5.0 by Never Disappointed We often come to the Holiday Inn when we celebrate our wedding anniversary. Our stays have always been very satisfying. The room we had last week was large, clean, nicely decorated, and the king size bed was very comfortable. I appreciated the sparkling white bed cover, as one never knows if the dark colored ones are clean. Check-in was quick and the girl at the desk was very pleasant. The complimentary breakfast didn't have the nice variety of pastries that we enjoyed last time, but it was still very good. We look forward to coming again. September 3, 2013
Rated 4.0 out of 5.0 by Very Friendly Staff My family and I stayed at this Holiday Inn location last weekend and were quite impressed by the staff. Our first morning here there was no hot water in our room for whatever reason, we called down to the front desk and in the next five minutes they had sent someone up to take a look. He informed us that something had broke on a washing machine the previous night and hot water drained out all night. He ran all the faucets for a few minutes then hot water finally made its way to the fourth floor. After that the water was hot it just took awhile to get it there. The front desk staff were super friendly and the breakfast wait staff even more so! At one point during our first time for breakfast one of them had my eight month old son in her arms, tickling and playing with him. She even helped me bring the high chair to our table. Although I'm not sure she spoke English she was my favourite of the staff. Breakfast was pretty good, what needed to be hot was hot and what needed to be cold was cold. Overall the variety was good, something for everyone. If our reason for staying had been less stressful and if we had known the city a little better it would have been much more relaxing for us. Walking into the lobby for the first time I already felt a sense of serenity, decor was nice, very accommodating and welcoming. Our room was clean (except for a big splash of what looked like pop on the wall behind our nightstand), the bed was very comfortable and although the view wasn't much it was still peaceful even with trains going passed our window. The parking lot got pretty full on Saturday night, it was somewhat of a task finding a spot to park our truck with some people taking up to six spots for their car trailers/uhauls. All in all, we had a great time, the hotel was great and we definitely recommend it. The pool was a fantastic place for the kids to blow off some steam, hot tub was relaxing and not super busy either. Thanks for the stay, Holiday Inn! August 28, 2013
Rated 4.0 out of 5.0 by King Suite wasn't a great deal we were told it was 2 rooms, but there wasn't alot of privacy. french doors didn't close well. Thought it would be nicer for the price. August 22, 2013
Rated 4.0 out of 5.0 by Business Stay Very clean and professional. Making a reservation was very efficient. Great new TV's and many channels. Great stay August 16, 2013
Rated 4.0 out of 5.0 by All Good except the view Overlooking the pool area included all the vents and odors pools need but we only slept in the room so all good! August 8, 2013
Rated 4.0 out of 5.0 by good place to stay. I have been in this hotel few times already. It's nice clean and the service is good. I wil continue coming. August 5, 2013
Rated 5.0 out of 5.0 by EXCELLENT STAFF No matter how good a hotel building appears it is only as good as the staff. In this case your staff is rated above excellent ! I felt very welcome and have to comment your manager couldn't do enough to accommodate my request ! August 1, 2013
Rated 4.0 out of 5.0 by Excellent location If you enjoy walking along Sakatoon's river walk, through down town, this Holiday in is only a 3 block walk to the river, so you can leave your car at the hotel. If you want dinner a a few drinks down town, then a short cab ride works great. July 20, 2013
Rated 3.0 out of 5.0 by do not leave your vehicle in parking lot While I slept my car was vandalized and another guest had his vehicle dented by collision-- they may tell you there are video cameras but- they only cover a small part of the parking lot--I will never stay in this hotel again- and neither should you- unless your vehicle means nothing to you, because---it means NOTHING to them!!! They could have at least offered me a free cup of coffee! July 19, 2013
Rated 5.0 out of 5.0 by Good overall Value I was treated great as I signed in. I liked my room. I will definitely make it my return location when I go to Saskatoon... July 17, 2013
Rated 4.0 out of 5.0 by Clean bright room! Comfortable bed, Check-in was very easy & efficient. Recommend the Priority Club (ING) Rewards program; upon check-in I requested a bottle of water, with my membership I got one free! Room was ready, clean & comfortable. June 25, 2013
Rated 1.0 out of 5.0 by Be Careful of Foreign Workers First time at this property it started off good. Room was clean staff seemed friendly . The day had breakfast and couple of the foreign workers were talking about me in a language I understood. The things they said appalled me and felt disgusted with this property. I do not typically swear to cause a scene, however if you knew what they said it would of been understandable. I reported it immediately with two managers. One offered a complimentary stay and an additional free night stay. If I knew I would of lost a qualifying stay, I would of declined the offer. Manager had apologized as it's a first for their property, however he does not know their language. Was advised that it will not happen again. I would try this property again as everyone was great excluding the foreign workers. June 22, 2013
Rated 4.0 out of 5.0 by Beter Second Visit This visit was better than my first, Received comp upgrade, however I declined and front desk was able to re-accommodate me to a suite I preferred. Breakfast was okay however the room was full and there were not enough seats to sit and eat. Room was clean, but there was no medium temperature setting. Housekeeping was good and had no problem getting more towels. Had a busy day and wanted to sleep in with a late check out. Requested for a late check out early day before but apparently the next day it was not passed on. Received a call the next day why I havent checked out yet and I needed a late check-out. Most stay tried their best which I rate a 4. June 22, 2013
Rated 5.0 out of 5.0 by Comfortable and Convenient Had a wonderful stay again at this hotel. Facility if very well cared for and the staff is responsive and caring. The breakfast service ladies were exceptionally nice to us and the food presentation was well kept and renewed. We'll be back for our next visit to Saskatoon. June 14, 2013
Rated 5.0 out of 5.0 by So helpful The staff at this hotel were very accommodating and helpful with my busy schedule. I was in Saskatoon for a course, arrived very late, had to be up and gone early for the course, then leave in the middle of the night to catch a plane home. I told the front desk staff I was worried about being on time everywhere I needed to be, so they arranged taxis to be waiting when I needed them. It was a small thing that reduced my stress level considerably. They also provided bags to take breakfast to go even though I was leaving at 3am and breakfast didn't start until 6. Every person I came across at the desk was thoughtful and very helpful. Even the night security guard helped get our breakfast organized! On top of all of this, the bed was soooo comfy :) Thanks for a great stay! If I'm ever back that way I will definitely stay again. June 9, 2013
Rated 4.0 out of 5.0 by hotel okay surroundings not good for the hotel we can only say: everything was as expected and as we have seen during the whole trip in Canada in the Holiday Inn Express hotels. But coming out of the hotel: the first person I saw on the street offered me a cigaret for 50 cents!! Also after dinner near the hotel a lot of "junkies" were hanging around. May 24, 2013
Rated 5.0 out of 5.0 by Great location & Service but great location, friendly staff, good service, awesome shower head and water pressure - in fact the best in all my travel history for this category hotels. but just wish the bed could be a bit firm instead of dipping under my back - which then leads to back ache. overall great. will always stay here. May 23, 2013
Rated 5.0 out of 5.0 by Great Customer Service and good Hotel Hi Manager, Carol is an excellent CSR . The previous night I couldnt sleep because the bed was hard and the pillows soft . The a/c was making noise. So i requested Carol and she helped me out by speaking to the manager and getting my room changed. Ironically when I had made the same request to someone earlier they cited reasons like no rooms available etc. What a difference people can make. Also Mr. Leblanc was good too. with Customer Service.. I am coming back to Hoilday Inn. May 21, 2013
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