Rated 4.0 out of 5 by 108
Rated 5.0 out of 5.0 by MJGRLG Great Hotel
We stayed here the night before a very early flight out of Boston. The room was great and had the most comfortable bed I have ever slept in! The shuttle left the hotel at 4 AM sharp. It takes about 15-20 minutes to get to Logan from the hotel. Our flight home was coming in at 10:30 at night and we called the hotel and the shuttle was there within 15 minutes. The driver even stopped at a store so we could pick up some things for our overnight stay. The staff at this facility are over the top! I would definitely stay here again and recommend to others. And best of all, we were able to leave our vehicle at the hotel for the entire duration of our trip and this was included in the 1 night stay.
December 17, 2013
Rated 4.0 out of 5.0 by jaygoflounder almost perfect park and fly package except for shuttle times
hotel was great, breakfast was great. I purchased the park and fly package so i could leave my car at the hotel for the week. The shuttle to go to the airport was late picking me up by 10 minutes. and when i arrived back to Boston on friday at 12:30pm I had to wait to be picked up at 1:30pm other than that the hotel gets an A in my book.
December 16, 2013
Rated 5.0 out of 5.0 by BostonLocal Triple bonus: excellent staff, yummy breakfast, free airport shuttle!
The location (close to the airport but not AT the airport) was great. We only stayed one night, but everything was terrific! We arrived at Boston Logan positively brain-dead after a 30 hour flight (in economy!) and knew we just needed some sleep and a little TLC... Holiday Inn Express totally stepped up on all fronts.
I called for pickup and the FREE hotel van arrived in about 20 minutes. The van driver helped with the luggage and zipped us to the hotel. Checkin was quick and easy with the clerk helping us with different menus for takeout and setting up the van service for the next morning.
The room itself was just average: but it was warm (on the FREEZING night), comfortable and good wifi service, We were asleep in minutes -- too tired to wait for a pizza to be delivered.
We were up very early.& eager for the hot breakfast, At 6AM we headed to the lounge hoping to find at least hot coffee. The woman setting up breakfast was amazing sweet and kind. With us underfoot as she was setting up for a 6:30AM breakfast, she kindly helped us with coffee supplies and an under-cover-hold-you-over doughnut. (Thank you!)
At 6:30 on the dot, breakfast was ready: Hot scrambled eggs, bacon, make-your-own pancakes, breads/toast, and YUMMY hot, gooey cinnamon buns. We were starved! I had 2 helpings topped off with a cinnamon bun. My husband was worse. It was AWESOME. The woman in charge of the setup was in constant attendance: refreshing supplies, ensuring dishes hot but also never empty, stations clean, etc. It was impressive.
At 8Am we snagged the van to drop us at the rental car place down the street (again, free and very convenient!) . Once there, I realized I had forgot my backpack with my laptop at the hotel -- That was a first & I was in a panic! We called and the bag was immediately found and the staff held it until we were able to swing back for pickup. Thank you!
All in all, it was just a quick overnight, but the staff attention and little extras made all the difference! Thank you!
December 16, 2013