Rated 4.1 out of 5 by 355
Rated 5.0 out of 5.0 Well run hotel in all respects
Entire staff is efficient and friendly and shuttle service from Logan is very useful. Well located for North Shore travels.
May 3, 2015
Rated 4.0 out of 5.0 by casadrose Great Hotel for Park and Stay with Shuttle to Logan
This hotel is a great choice for parking your car during time away, in my case, traveling for business out of town for a week. My car was safe and the shuttle to the airport extremely convenient.
The rooms was comfortable and hotel conveniently located to many options of stores, restaurants on Rte. 1.
I recommend this hotel, and will stay again in the future.
April 29, 2015
Rated 4.0 out of 5.0 by Joe Tae disappointed
First of all, I want to let everyone know that the hotel is not as near as I thought it would be to Logan Airport. It is about a 20 minute ride from the airport. However, we still chose to stay here as the main appeal of it was having a shuttle bus to drop us off and pick us up at the airport and airport subway station This was a huge convenience or so we thought. It turns out, the availability of the van is limited. It leaves the hotel at the top of the hour every hour so you have to schedule in advance or be unable to leave the desired time you want. The bigger problem however came with the pick-up. We stayed 3 nights while in Boston and each night, we had to wait between 30 to 55 minutes in the cold uncovered waiting area at the airport subway station for the hotel van. The third night was actually the worst, I had called in advance for a pickup. The guy at the front desk said that the van would be there in 25 minutes. My wife and I waited and waited some more at the pickup area. Finally, after 35 minutes, the van passes... not to pick us up but passes right by us without stopping at all! I saw the driver look at us and just keep going. Mind you, the van had no other passengers. I called the front desk to let them know and the same guy answered and told me that the driver was picking up some passengers at the airport and would come back around for us. That didn't make sense since the van passed by us on its way to the airport. So we continued waiting and after a total of 55 minutes, the van finally comes back for us. To add it all up, we spent more than 2 hours in total the three days we were there just waiting for the hotel van. The shuttle buses of other hotels passed by more frequently. I will definitely consider this the next time we will be in Boston. Maybe not advertising that you have a hotel van would have kept my expectations lower.
April 28, 2015