Rated 4.6 out of 5 by 263
Rated 5.0 out of 5.0 by Knee High Great Desk Staff and Housekeeping Staff
The desk staff was always ready to answer any and all concerns that would affect our stay.
Housekeeping was always ready to do all in their power to make our room the best part of our stay.
The breakfast was the best that my wife and myself have had at any motels that we have stayed at and we have stayed at many over the years.
April 16, 2015
Rated 5.0 out of 5.0 by soproudmom Great service, friendly staff and great location.
We have been coming up to the Holiday Inn Express in Sault Ste. Marie for the last 3 years while our son is a student at Lake Superior State University. The hotel is right across the street from the campus. It is the only hotel so close to campus. Besides the great location, the staff is always so friendly. All the people from the cleaning staff to the staff at the from desk are great, but the staff that run the morning buffet both during the week and weekend are exceptional and so friendly. The daily breakfast is wonderful with a wide variety of hot and cold things to eat. We love Holiday Inn Express because they have such a great breakfast which is included with your stay. This hotel has a great pool, water warm not cold and a nice big sized hot tub. The rooms are good sized, have microwaves and a mini refigerator in them. The beds are semi firm with both soft and firm pillows. We never stay anywhere else when visiting a few times a year in the Soo. It might be a little more expensive then other hotels/motels in the Soo but the quality of your stay is well worth it. Book early because these rooms do go very fast especially when there is any events going on in the Soo or at the university.
April 11, 2015
Rated 4.0 out of 5.0 by atc1 Friendly Staff
Stayed for 9 nights, staff very friendly and helpful! Special mention to Front Desk Staff Wendy and Cindy!
Rooms are clean, well furnished, beds very comfortable!
One problem I had, not being an early riser, I left the room a few days between 12:30 and 1:00 pm and my room was not cleaned. I brought it to the attention of housekeeping staff, very apologetic and had no problems after that. A check and balance system seems to be required or notification to the guest as to why it was not done.
It is an excellent place to stay!
April 8, 2015
Rated 4.0 out of 5.0 by Visit2015 Clean and friendly service
Good hotel, price a little high for overnight stay but overall good experience.
April 8, 2015
Rated 3.0 out of 5.0 by LSSUmom Maintenance Neglect
I enjoy staying at this property because of the location to the University. This is about the 4th stay we had here within the last year. The past two stays, had a few issues. The previous stay, the TV was not working, however, it was late when we arrived and we were leaving early in the morning, so we didn't address it until check out. This past stay, the register (heat/cool) would not go on and the front desk attendant came up to the room and we removed the front panel and she didn't know what she did, but it kicked on. It sounded as if it was running on it's last leg, very noisy and when I shut it off after it cooled the room and I couldn't tolerate the noise.....it wouldn't start up again. The shower screeched annoyingly the entire time it was running.
April 7, 2015
Rated 5.0 out of 5.0 by Clutch61 Buisness Travel
Easy access off the highway and close to the downtown area where you will find some wonderful restaurants.
The hotel is clean and modern. The pool area was relaxing after a long day of travel and was also very clean.
With a comfortable room and a good night sleep, the breakfast choices started off the morning wonderfully.
April 6, 2015
Rated 5.0 out of 5.0 by GI15 Clean, quiet and friendly
Family friendly, clean hotel. Would stay again. Nice Staff
April 2, 2015
Rated 5.0 out of 5.0 by patilynn Very clean
Great place to stay, I'll be going back! Nice staff and good breakfast! I do wish the mattress was a little more comfortable but overall it was good.
March 30, 2015