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Rated 4.6 out of 5 by 227 reviewers.
Rated 5.0 out of 5.0 by Great hotel - across of LSSU We were in town to move my son into LSSU. This hotel is right across from the campus which made it very convenient. Hotel staff was very friendly, great breakfast and clean hotel. August 25, 2014
Rated 5.0 out of 5.0 by Next four years! My daughter has just started at LSSU and we will choose to stay at this hotel four the next four years. It was the second area "chain" hotel we tried after not liking the first one, but it will be the last one we try! No need to try more, we found the best. August 25, 2014
Rated 5.0 out of 5.0 by Another great stay. As always the room was clean, comfortable and quiet. The breakfast was delicious with many choices. We started staying here because of the close proximity to LSSU. We keep returning for the excellent and dependable service and quality. August 24, 2014
Rated 5.0 out of 5.0 by cool Great place to stay.. Clean. Comfortable beds. Cozy.. Great breakfast. Staff very friendly..we will be back.. And will recommend this hotel to everyone. August 24, 2014
Rated 5.0 out of 5.0 by Accommodating facility They accommodated my request for late check out without hesitation. August 22, 2014
Rated 5.0 out of 5.0 by Nice Stay Both staff and accommodation were above average. Nice stay, I would return. August 21, 2014
Rated 4.0 out of 5.0 by Nice Stay The staff and accommodations were above average and comfortable. August 21, 2014
Rated 5.0 out of 5.0 by booking agent When I called to make the inquiry about the LSSU Friends and Family discount and availability, I received kind and considerate responses and assistance. For the past four years I have been using a local competitor for my frequent trips to the Sault and was very disappointed when they would not apply the discount this trip, so on a recommendation from my brother who uses Holiday Inn Express all over the US, I called and was most pleased with how it was all handled. I will be staying at the HIE from here on out. Thank you. August 21, 2014
Rated 5.0 out of 5.0 by Summer fun in the UP! This hotel was clean and comfortable. Close to downtown but far enough away that it was quiet. August 19, 2014
Rated 5.0 out of 5.0 by Attentive staff Even though our party arrived a couple of hours early, the staff went out of their way to make sure our rooms were ready quickly. Breakfast was great and there were options for everyone. My room on the 3rd floor was quiet and the location of the hotel is convenient to the interstate and customs. My favorite place to stay in the Soo. August 18, 2014
Rated 4.0 out of 5.0 by Decent place to stay and quiet Fairly new facility and a very friendly staff with speedy check in. The only recommendation I have would to be increase the shelf area in the breakfast room as it was bunched up and in need of more space. August 16, 2014
Rated 5.0 out of 5.0 by Great place to stay Only issue I had was that the bed seemed to be pretty hard which made it a little difficult to sleep. August 16, 2014
Rated 4.0 out of 5.0 by Good value and great service The hotel stay met the family needs: nice pool and decent breakfast, and very clean. The staff was very helpful. I would stay here again if in the area. August 15, 2014
Rated 5.0 out of 5.0 by Excellent Stay This is an excellent property and I had a very good stay all-around. Thank you to the friendly and efficient staff. August 15, 2014
Rated 5.0 out of 5.0 by Relaxing Another comfortable stay at a Holiday Inn Express. The front desk and other employees are helpful and friendly. The room is clean and comfortable, with excellent channel choices. The pool is clean and relaxing, though a bit on the cool side, and breakfast always gets the day started out right. August 14, 2014
Rated 4.0 out of 5.0 by Best breakfast ever. By far the best breakfast I've ever had at a hotel with a complimentary breakfast offered. The room was beautiful. Beds were comfortable (even the sleeper sofa) and the pool was gorgeous. The only negatives that we found were the fridge was über old and leaked water from the freezer portion of the unit (that had no interior door) all over our restaurant leftovers (which were in turn ruined (buh-bye lunch for the road) and the jacuzzi tub jets in the room did not work (kids disappointed). Although these were both brought to the staff's attention, we were not compensated in any way. Other than those minor details, we were pleased with our stay and will stay again. :) August 13, 2014
Rated 5.0 out of 5.0 by Excellent business stop Regardless of the time I need to leave in the early morning, the coffee is always ready. It may be a litte thing to some but to those of us who like coffee at the beginning of the day, its a big thing. They are aware of little things and make the guest, the big thing. Good staff. August 12, 2014
Rated 5.0 out of 5.0 by Loved it We loved the comfy beds and pillows, the great breakfast and the friendly, helpful staff. We will definitely look to stay in Holiday Inn Express Hotels as frequently as we can in the future. August 11, 2014
Rated 5.0 out of 5.0 by Wise choice for Sault Ste. Marie This was the 4th hotel in 5 nights and was by far the best. Clean and new with a nice breakfast. Great staff, very friendly and pleasant. We liked the fact that the last hour the pool was open it was for adults only. I just wish it was from 10 - midnight for adults only. August 10, 2014
Rated 4.0 out of 5.0 by Good hotel for the area The hotel was close to attractions. It was convenient to the express way and many restaurants. It was clean and good repair. The pool was used by many guest families who seemed to be having fun. The breakfast was okay. The coffee was good. August 8, 2014
Rated 5.0 out of 5.0 by A+ All the Way!! This hotel is awesome! The property is well maintained, the rooms updated, clean and well furnished! The staff is personable, yet professional, and very helpful. The location makes it easy to get where ever you may need to go. We would highly recommend this hotel and plan on returning! Thank you to all the staff, for a nice stay! August 5, 2014
Rated 5.0 out of 5.0 by Excellent Staff Staff went out of the way to correct problem with room at check-in. Also gave us great directions on how to get around town and see the sights without crossing the border. Room was clean and quiet. August 5, 2014
Rated 5.0 out of 5.0 by good front desk service clean and comfortable rooms, good service, good location near border August 4, 2014
Rated 4.0 out of 5.0 by Fantastic front desk and comfortable bed Stay here for great service and a great nights sleep. August 4, 2014
Rated 5.0 out of 5.0 by Enjoyed our stay Very nice hotel. Close to area attractions. Would highly recommend. August 3, 2014
Rated 5.0 out of 5.0 by OUTSTANDING customer service Everything about the Holiday Inn Express in Sault Ste. Marie was outstanding. We were greeted warmly and professionally at check-in, the rooms were up to date, clean and comfortable. August 1, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Excellent experience! Will highly recommend this hotel! July 31, 2014
Rated 2.0 out of 5.0 by second-class act the beds were comfortable enough [good pillows] but the bathroom was not clean, and the staff was no friendly. If you travel to this location with a pet, be prepared to be treated as a second-class citizen July 31, 2014
Rated 5.0 out of 5.0 by Great stay Great location, great stay. No problems. I would happily stay here again any time. July 30, 2014
Rated 5.0 out of 5.0 by Comfortable bed/clean room Our room was very nice/clean and comfortable. Breakfast was very nice alot to offer. Breakfast area was very clean and food was very good with alot of choices. The desk staff was very nice and was able to give some great suggestions on where to dine for dinner and different attractions to see. July 29, 2014
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