Rated 4.6 out of 5 by 206
Rated 5.0 out of 5.0 Great location, gerat value
I stayed at this hotel while visiting my son, a student at LSSU. I found the trip over the bridge to be worth the lower price I found in Canada and was rewarded with a great hotel experience.
October 28, 2014
Rated 3.0 out of 5.0 by Holanos Nice hotel, great staff, not good for business use.
I stay at ihg brand hotel from 50-75 nights a year and have good understanding of how the hotel chain works and what quality to expect. It is nicely renovated, is situated in a good place and the staff (day and evening) is very pleasant/helpful. The rooms are not the largest but overall offer a good bang for the buck. For personal use, i would recommend this hotel.
For business use however, i would not due to the inability to work remotely; specifically regarding the stability of their wireless network. I was changed room 3 times and was put on the third and first floor but was unfortunately unable to find a reliable connection (2 laptops and my phone were tested). During the day, it was fine. After 7 pm however, it became intermittent and then unusable as of 9;30 pm. The staff really did their best to help me out, including offering to let me use the breakfast area's wired connection and i really appreciated their attempts.
I ended up missing both my meetings (workng with a 12 hour time difference) and so was ultimately unsatisfied with my stay. I left messages with reception on Friday the 24th of Oct asking for a callback from the manager or assistant manager but have not received a call as of yet (4 days and counting).
Seriously though, it is blank great hotel with great staff, just avoid it if you require a stable/usable Internet connection for work.
October 27, 2014
Rated 5.0 out of 5.0 by Haggis basher Elevators
I visited the hotel a year ago and it had undergone renovations within the two prior years. There was a notice in the elevator aplogizing that it had not been renovated but would be soon. This year the same notice was still in the elevator. This is a nice typical HI Express property marred by a tacky looking elevator and a perennial apology that it will be fixed soon.
October 25, 2014
Rated 4.0 out of 5.0 by geoinf new holiday inn property
for a new property of HI not bad. Lobby tastefully done, elevators need to be upgraded. Slow and dirty.
Cleaning staff could pay a little more attention to detail.
Overall our stay in Sault Set. Marie was good.
I would recommend this hotel.
October 23, 2014
Rated 5.0 out of 5.0 by ziller50 Nicely renovated, friendly staff
I recommend this hotel. It looks very clean and new, with the exception of the elevator which they are planning to replace soon The room was nice and the breakfast area large and bright.
October 23, 2014
Rated 4.0 out of 5.0 by Davie234 Clean
Rooms were clean, staff was friendly. Unfortunately I was too busy to use the fitness facilities, etc. Would recommend.
October 21, 2014
Rated 4.0 out of 5.0 Convenient, Comfortable, Clean
My family enjoyed staying here for part of the Thanksgiving weekend. The hotel has been beautifully renovated, the pool was a popular feature with my kids, and they couldn't wait to get to breakfast! With yogurt, cereal, bagels, fruit, milk, eggs and bacon, there was plenty of choice. The room was large, well laid out, comfortable and clean. We could have moved in for a week! My only issue is that we're a family of five, and according to the website, I can't book one room for five people. Most Holiday Inn Express hotels have rooms for five. Luckily, this trip one of my kids was staying with his uncle, but in the future, this hotel won't be an option.
October 20, 2014
Rated 5.0 out of 5.0 by roxgold Clean and comfortable
Hotel was clean and service was excellent! I recommend this hotel for business and leisure purposes
October 16, 2014