Rated 4.7 out of 5 by 452
Rated 5.0 out of 5.0 by Nice hotel=happy guest great hotel clean and comfortable
we just stayed here last weekend for my son's swim meet. staff were all very friendly and helpful - clean and comfy room loved the pool and sauna and hot tub area. breakfast was awesome - lots of yummy options - nice modern hotel - looking forward to staying here again next year!! Nice location, just a 5 minute walk away from station mall and cinemas
February 11, 2016
Rated 5.0 out of 5.0 by alman Snow Cleared From My Truck
There was a snow storm overnight and to my delight, the snow was removed from my vehicle. I later thanked the front desk and they mentioned the manager did this in the am. A simply best in class experience, led by management. I have participated in Disney training and this is customer service Disney style!
After 25 years of business and personal travel this is a first.
February 9, 2016
Rated 5.0 out of 5.0 by Waterboy45 Feels Like a Second Home
All the staff are familiar which means not a lot of turnover. Which tells me the company must be good to work for. Which tells me that the staff take pride in work. Which shows in the whole experience in our stay. Clean rooms, clean hotel, great pool, sauna, hottub, Right down town close to shopping, restaurants, and activities. Love the place, wont stay anywhere else in Sault Ste. Marie, Ontario
February 8, 2016
Rated 5.0 out of 5.0 by PacMan 1 comfortable room courteous staff
The staff makes me feel at home here. The rooms are always clean and well stocked. I would like more accessible outlets near bed. The parking lot was well maintained through the snow period.
February 6, 2016
Rated 5.0 out of 5.0 by Nate_234 Great Staty
Great people and great hotel, loved the workout room, pool, breakfast bar and staff.
February 5, 2016
Rated 5.0 out of 5.0 by Ladybug1957 Great service
Great stay I think the rating says it all it was one of the best Holiday Inns I have ever stayed ar
January 31, 2016
Rated 4.0 out of 5.0 by IshToronto2016 Stay
Overall experience was great except for the internet. It was very slow and as a result, I wasn't really able to do much work from the room due to slow connections. This seems to be consistent issue at Holiday Inn it seems as I stayed at 3 different locations since Dec 2015
January 24, 2016
Rated 5.0 out of 5.0 by Paul4service Quality sleep
Reception staff were very friendly.
Room was quiet,clean and comfortable.
Bed was firm and good for my back.
Breakfast was OK, for a contental breakfast, I was there 1/2hour after opening, and some of the selection were empty.
building well kept.
I will definetly come back to this hotel
January 21, 2016