Rated 4.5 out of 5 by 181
Rated 5.0 out of 5.0 by suzfrank great place
We were on a quick trip to FL for health reasons so our stay was pretty much to sleep and get on the road. the only thing I can find to comment on is that I feel you should offer breakfast for people that have to get on the road early..
September 26, 2014
Rated 5.0 out of 5.0 by mergie Changed my idea of Holiday Inn express
I had this conception that express meant no frills, boy was I wrong. The room were spacious, clean and tastefully decorated. They also were quiet. The breakfast buffet was great nice variety, had a great do it yourself pancake maker. Employee friendly kept buffet clean and stocked. All staff friendly. Holiday Inn Express is now my go to place.
September 23, 2014
Rated 5.0 out of 5.0 by Wolf41 nice place to sleep
when you are in this area, this is the right place to stay.
September 21, 2014
Rated 5.0 out of 5.0 by DebNovember overnight stay
The property, staff and accommodations were adequate for the purpose of this stay.
September 20, 2014
Rated 5.0 out of 5.0 by AET3 Comforable stay and quiet
Enjoyed our stay! Nice amenities and great staff. Bed was comfortable, room was quiet and breakfast quick and delicious.
September 19, 2014
Rated 5.0 out of 5.0 by apple june comfortable, clean, quiet, friendly
I described my experience earlier in this survey. In summary, it was the best IHG ever!!
September 18, 2014
Rated 5.0 out of 5.0 by Beemer Guy Great Business Trip Accomodations
The hotel staff was very friendly/accommodating.. The room was very clean and had a separate seating area. The breakfast was very good. I was allowed to check out slightly after check-out time due to changes in travel plans.
September 15, 2014
Rated 4.0 out of 5.0 by LS8GliderPilot Going to see Mickey Mouse
Stopped by on the way to Florida. Staff was very informative and greeted us with a bottle of water. Room very clean and the breakfast was very good. Enjoyed our stay.
September 15, 2014
Rated 4.0 out of 5.0 Good Night Rest for Busy Day
The stay was as expected. The room was very clean and the staff very approachable.
September 15, 2014
Rated 3.0 out of 5.0 by dgw10 Liked the hot tub room, but....
We have got to get to the root of the wet dog smell.
I am thinking the hot tub is getting the carpets wet. What a conundrum.
September 15, 2014
Rated 5.0 out of 5.0 Overall Service
During my busy House Hunting, they made what was stressful a very relaxing time. Friendliness and cleanliness f the hotel were awesome. Great and Enjoyable stay overall
September 9, 2014
Rated 5.0 out of 5.0 by Carol1243 Above and Beyond
Great service. Great sleep. I plan on purchasing a Holiday Inn Express mattress and firm pillows for my own home so I can have the great sleep quality all year long...not only when I travel.
September 8, 2014
Rated 5.0 out of 5.0 by Darryl678 GREAT Customer Service Team
I know you only hear about problems or when things go bad but I must tell you about how much I enjoyed my stay at this hotel and it was all about the people who work there. I arrived after 6:00pm and was greeted with a big smile and the pleasant voice of Desiree. She was awesome and the perfect person to represent IHG. I found out later that she has only been with you for 2 weeks and was very surprised by her knowledge and professionalism. The next morning I met another Jahmela working the front desk and she also was very professional and nice. I met Nikki the breakfast hostess and later that day when I returned I met Cierra with housekeeping busy cleaning my room both of these young ladies had big smiles and were very courteous. Robert assisted me as I checked out and he too was very nice and professional. As I was leaving I thought "Wow, what a Great Team!" and to top it off the beds are very comfortable!
September 8, 2014
Rated 5.0 out of 5.0 by Lee Ann Love the service and breakfast!
If you don't already know about HEI's great service and their daily breakfasts, you're missing out! This particular HEI has a wonderful front desk team and delightful breakfast hosts, particularly the friendly and helpful, Nicky/Nikki (sorry if I've misspelled the name!)
Would recommend this for anyone traveling through Richmond Hills conveniently off of I-95!
September 8, 2014
Rated 5.0 out of 5.0 by johnan Greatt stop on 95
Found this facility on Google and was not disappointed.
Very convenient to interstate, very clean and comfortable
September 2, 2014
Rated 4.0 out of 5.0 by njfla stopping through
An older property, we arrived late and were greeted. Decided to pass on breakfast and stopped on the road heading North. Served the purpose. TY
September 1, 2014
Rated 4.0 out of 5.0 Great Staff and Great Room
Everything was great, except for the breakfast!!! There were powdered eggs, watered down juice and pasty pancakes, sausage gravy that taste like glue. Nothing like the Holiday Inn Express in Agusta which I paid the same price. They had a REAL Hot Breakfast with (grits, bacon, sausages, real sausage gravy, great biscuits, potatoes w/mushrooms if you like, full fruit bar, 4 kinds of juices, great coffee, someone who would make you omelets if you wanted and soo much more. I thought all Holiday Inn Express hotels were the same. I WAS SOOO WRONG! After taking 2 bites, I dumped my plate and went out to breakfast! I guess the only thing Holiday Inn Expresses have in common is great rooms and great lobbies. I will ask concerning breakfast before returning to any of these hotels so I know in advance. The Agusta hotel spoiled me!
August 28, 2014
Rated 5.0 out of 5.0 by DPJUNIOR Perfect for a great rest
Clean and comfortable room, staff attentive and very helpful with restaurant selections in the area.
August 27, 2014
Rated 5.0 out of 5.0 by cgeclectics Outstanding Service
From the moment of check-in to check-out and all contacts in between, the staff were courteous, professional and responsive. The free breakfast was over-the-top wonderful and an excellent way to start one's day. The accommodations were clean, comfortable and beautiful.
August 26, 2014
Rated 5.0 out of 5.0 by Bill 105 great service
I would rate this facility one of the best I've stayed at in the past few years. The staff was very helpful. The room was well appointed, very clean and relaxing. I will be staying at this facility again in the near future.
August 21, 2014
Rated 4.0 out of 5.0 by Mark789 Good
Overall very good, Nice area, easy access, good price
August 19, 2014
Rated 2.0 out of 5.0 by sboa20 Maybe it was just staying on the first floor
The issue we had with this Holiday Inn Express was that the room felt and smelled damp. Although the bed was comfortable, the sheets felt damp but they weren't. The floors seemed damp as well. We attributed this to possibly being on the ground floor. This has occurred in southern states before where the humidity must be worse on ground floors. My wife has severe allergies to smoke and although this was a "non-smoking" room, she smelled cigarette smoke...and she has a nose like a bloodhound!
Our breakfast was good and the staff was excellent. The price was excellent. The overall cleanliness was very good.
I know Holiday Inn Express facilities are usually very good and our stays at these facilities are very good to excellent....however, this one was not.
August 13, 2014
Rated 5.0 out of 5.0 by liketodrive Very nice hotel at great value
Pleasantly surprised by the quality of this hotel. Spacious updated rooms, very comfortable beds, hot breakfast provided for free, friendly staff. Highly recommend!
August 12, 2014
Rated 5.0 out of 5.0 by bailie123 Richmond Hill HI Express
Service was great, room was well furnished and comfortable Staff was unbeliveably eager to please and friendly
August 10, 2014
Rated 5.0 out of 5.0 by Jimmy582014 stay in savannah
It was a good stay there it was hot and humid outside and enter holiday everyday it was nice and comfortable
August 2, 2014
Rated 5.0 out of 5.0 by CruisinLM Clean and relaxing -- an outstanding value!
I was traveling with friends on the last leg of a 2-week vacation. I appreciated the cleanliness, comfort and spaciousness of the room, as well as the friendliness of the staff. I will definitely stay again should I be traveling through the area!
July 31, 2014
Rated 5.0 out of 5.0 by kkca3 IMpressed with hotel
After experiencing a less than adequate hotel the previous evening, the Holiday Inn Express was a breath of fresh air. Very clean, bathrooms clean, and friendly staff. Overall great experience will stay here again if needed.
July 30, 2014
Rated 3.0 out of 5.0 by belpotter1 Attention to Detail
Commit to delivering items when told you would and clean your sheets better. Lobby and eating area needs a better design and relocate the elevators with air conditioning.
July 29, 2014
Rated 3.0 out of 5.0 by Cin-D No towels!
Like the asthetic and cleanliness of facitily, our only problem was we could not get clean towel or maid service during our entire stay despite requesting from housekeeping staff and front desk staff numerous times. Finally had to go to desk to get our own, we were told staff did not speak English and required a translator.
July 22, 2014
Rated 5.0 out of 5.0 by Traveling Art Art
Perfect stay. The staff and the cleanliness of the hotel made it. The only problem I had was with the new oversized pillows. They were to large for my neck.
July 15, 2014