Rated 4.2 out of 5 by 167
Rated 1.0 out of 5.0 by costner7 Air conditioning problems all night
Checked in at 4pm and turned the air conditioning to 72 degrees. After 5-10 minutes, unit was dripping massive amounts of water on floor from return vent. Maintenance person vacuumed water out of pan and said that would take care of it. Came back from dinner and same situation. Again, the maintenance person worked on it (for longer this time) and even went to unit on roof. Said again that his work would solve the problem. Woke at 3am and unit was not running at all and the room was hot....the digital thermostat was even. We checked out of the room at 5am due to the heat. Staff member said that manager would call me in the morning. No word from management by 3pm and I had already called back twice. Finally a front desk person said that the manager would credit my account. Not very good service from management and I'm certain that this is not the only time this A/C unit caused a problem.
July 7, 2013
Rated 4.0 out of 5.0 by greaternater June 9-12
Good location and amenities. Gym has cardio and weight machine. Free laundry, breakfast, internet. Cleaning service was a little lazy and cut corners.
June 17, 2013
Rated 3.0 out of 5.0 by JOHNANNE A Problem Stay
Disappointed in the room quality. The curtains did not close completely because one end was broken and the closet doors would not close properly. We were surprised that on a 3 night stay no one came in to clean, make bed, or replace towels.
On check-in there were many people in the lobby wanting service and only one person on the desk.
There was no communication about the fact that the wireless password changed every Sunday. We had to go to the desk to find it out, because there was no answer on the phone when we tried to call the desk.
We received a POOR quality member bag on check-in, 2 small bottles of water and 1 pack of cookies.
June 12, 2013
Rated 5.0 out of 5.0 by Linda61 Service was outstanding!
The breakfast was wonderful! We didn't make it to the social at night but heard from others it was great. The room was very cozy with small kitchen and the shower was so good. Not like other places where the water hardly comes out. The staff was very helpful and extremely friendly. We will definately go back and stay there as everything was within walking distance.
Wonderful experience all around.
June 10, 2013
Rated 4.0 out of 5.0 by TNT63 Ideal location and great staff
I have stayed here a lot of times because this is a clean, friendly hotel that also allows dogs. My favorite part of the hotel is the staff. They are so nice and welcoming. The beds are also very comfortable and I love having a little kitchen.
June 9, 2013
Rated 5.0 out of 5.0 by MoGo Delightful surprise!
Positives: Best staff around - they are hard-working and exude that charming southern hospitality and are genuinely nice people. Rooms - comfortable bed, nice room lay-out including fridge & kitchenette plus they are clean, clean, clean. I was surprised to learn that dogs are welcome as my allergy to dogs was not triggered. Economical - factoring in free big breakfasts every day & what could pass as dinner several times a week in relaxing & lovely atmosphere of the lobby brought our expenses down considerably. It also stretched the little time we had there and allowed us more time to do what we came to do - sight-see & hit the beach. Concierge - very helpful, again a great time-saver. Location - ideal - easy walking distance to many restaurants, shops with stairs to the waterfront just across the street. Parking - You are not likely to find a space in the adjoining lot but we did just fine in the parking garage that is literally right there. Negatives: Closet space is small, the bathroom is small but the shower has great water pressure and consistent temperature with plenty of immediately hot water. Never did find coffee cups in the kitchenette but I heard the secret is to look in the bottom cabinets. There was no rack upon which to place a suitcase so I ended up using a stool by the kitchenette which was fine for the 4-5 days we spent there.
June 7, 2013
Rated 1.0 out of 5.0 by Jannn Disappointed
Room much smaller than expected, beds squeeked every time we moved so never felt had a good nights sleep, could not get internet access in room (moved floors that did not help - even in reception it was patchy, so my husband had to go to Starbucks to do some work) , room did not get serviced. Considering the price we paid for a Saturday night, thought it was extortionate.Oh and a bottle of water for Platinum is not what I would call recognition.
Postitives were location and staff friendliness.
June 7, 2013
Rated 5.0 out of 5.0 by Mike5555 A Great Place to stay
A perfect location within walking distance of many attractions in the old part of Savannah. Would stay there again.
May 28, 2013
Rated 5.0 out of 5.0 by DanSue12 parking
Only problem I found was with the parking. Everything else was excellent.
May 28, 2013
Rated 5.0 out of 5.0 by CC1960 Staybridge Savannah Historic District
If you're looking for the best place to stay in the Savannah Historic District, this is the place. Conveniently located within walking distance to River Street, City Market, Broughton Street Shopping, as well as fine dining, local seafood and southern fare, and gourmet cafes.
Our king suite was was perfect and our comfortable bedding made resting a delight, especially after full days of walking, sightseeing and shopping. The staff and service were excellent, and southern hospitality abundant. You can make breakfast a full meal or a morning snack, whatever you desire as there is a nice variety.
Having stayed here on several occasions, it is perfect for a romantic getaway, a girlfriends retreat or a mom and daughter trip. I would recommend for many reasons, and will keep coming back.
Thank you for making all my trips to Savannah a pleasure!
May 27, 2013
Rated 5.0 out of 5.0 by chel38 Great Location & Service
Every thing from front desk to breakfast was very good!!
May 27, 2013
Rated 4.0 out of 5.0 by Zena Great value and location!
We were in Savannah for a girls' getaway vacation. This hotel is in a great location - right across from the river with all the shops and restaurants and not far from the historic district. It does cost $12.00/per day to park.
The hotel concierge was extremely helpful in booking a trolley tour of the historic district. He also recommended places to see and his favorite restaurants in the area.
The only reason I am not giving the hotel 5 stars is the bathroom. Water leaked all over the floor every day due to the strange shower head that could not be adjusted. As other reviewers have noted, the bathrooms are very small but this is an historic building.
The breakfast every morning and reception on weekday nights were very nice and extremely convenient. The hotel staff were all very pleasant and friendly. I would definitely recommend this hotel to anyone traveling to Savannah!
May 22, 2013
Rated 5.0 out of 5.0 by Suzie75 Staff, food, parking
Staff was great trough all of stay.
Breakfast always a nice bonus to start day, The staff laughed when my fellow fixed a jalapino waffle sandwich for breakfast with all the trimmings provided. That was his perfect start to the day.!!
Nice to have close parking to get to car if needed. We never moved car.
Two items to put on review list:
Night manager should have ability to control loud, rowdy persons, not the kitchen manager, who does not see or hear problem. We had a very loud young lady on Tuesday night who might not even have been old enough to drink her beer. I finally went over and told her I was tired of hearing her family problems!! When I talked to the night manager, nice blonde lady, she said they do not have authority to handle these situations. She even commented how loud the lady was!! Guests should not have to listen or have something like this spoil their evening party. Give night desk manage authority to control rowdy persons. Period
Parking issues: We parked on end of row, close to road, by wall.
Someone in your property management needs to check the condition of the lot. Trim all branches that hang over wall. We had front of our car and wiper well filled with leaves & twigs. Area should be clear of all overhanging branches. No shade needed back there. trim all bushes in whole parking lot.
May 21, 2013
Rated 5.0 out of 5.0 by Boardwalk Great room and terrifc location
We had a great time with very friendly staff and comfortable . Best location close to river shops, restaurants etc.
Will return again asap.
Thanks for a wonderful trip!!!
May 19, 2013
Rated 4.0 out of 5.0 by Mike1953 Excellent Stay in Savannah
The Staybridge was an excellent choice for our stay in Savannah.
We had a room overlooking Bay Street and contrary to other reports, we were not bothered by street noise at all. Room was very nice although the bathroom was alittle tight. That is to be expected in older buildings. Breakfast was very good and service excellent. When I mentioned to the Chief Engineer about the drain plug in the bath tub was not working, he hustled off right then to fix it. Wow!\
The one downside, we were looking for a meeting room for about 5 people and the price was several hundred per day. No way.
I would definitely stay here again if we get a chance to return to Savannah
May 16, 2013
Rated 5.0 out of 5.0 by Jen2114 Recommended
Great location - close to everything! Smaller, boutique-style hotel. Nice suites. The bathroom in junior suite was very small, but tolerable. ALL staff were extremely friendly and helpful, from the front desk to the cleaning staff. Breakfast was good and a nice amenity to be able to grab a bite before heading out. Great value. Would definitely stay there again!
May 12, 2013
Rated 3.0 out of 5.0 by Bun01 Interior Room a No-go in an otherwise very nice hotel.
This is a good hotel in a wonderful location with very nice staff. However, we were extremely disappointed that our room window looked out on a corridor of other rooms. We were unable to make a change to a room with an outside view, despite our request for a change. There were no sheers on the window, so we basically had to keep the curtains closed which made for a claustrophobic experience. At least it was only for one night!
May 12, 2013
Rated 5.0 out of 5.0 by Travjax Great place to get away
Hotel staff was great. Breakfast was awesome. The room and location was perfect. Parking was a little bit scary because of the neighborhood. But overall, our experience was terrific.
May 11, 2013
Rated 5.0 out of 5.0 by Fridays1 Great Location
We stayed at this location because are usual hotel was booked. OMG! loved everything about the place, we were not disappointed at all. I would recommend this hotel to anyone. We would definately stay there again.Except for the parking, which really can not be helped. I would give the his hotel a excellent rating.
April 15, 2013
Rated 5.0 out of 5.0 by winston18 Location,Location,Great pet friendly place.
We loved that we could park and never had to move the car. Because of your Location. Also you are pet friendly and Casey was
very comfortable in the room. We will be back next year and will be staying a lot longer.
April 15, 2013
Rated 5.0 out of 5.0 by TravelinGolfer Savannah Stay Over
Had a good time. Good room, nice area. Didn't know about being charged about parking but what can you do. It seems to be the norm now days. Got to make a buck somewhere. I just charged it off as I was paying for the breakfast which if the hotel had not provided, I would have paid for it somewhere.
April 15, 2013
Rated 3.0 out of 5.0 by Shj724 Inside room
Everything was wonderful at the hotel with the exception of our room. I did not like the inside room with the view of the interior. That made our stay less than comfortable. When the weather was dreary, it was hard to tell if it was raining or clear, consequently having to go out the room to check the conditions. I would stay again, but with an outside room.
April 12, 2013
Rated 5.0 out of 5.0 by Smilie March 28, 2013
Great location in the historic district. Rooms are clean and comfortable. Staff was friendly and helpful. I would highly recommend this hotel if you are in Savannah.
This is a pet friendly hotel and the hotel puts pets on the first floor making it very easy for the pet and owner.
April 6, 2013
Rated 5.0 out of 5.0 by Ryktsgwg Best location and comfy beds
We have been coming to Savannah for a while now and this is the first time we stayed here with our kids and dogs, rooms were comfortable, love the little kitchen area and walking distance to everything! Staff was very nice, breakfast was yummy, and will be coming back again and again!
April 4, 2013
Rated 5.0 out of 5.0 by Parshooter Nice Location/Service
My wife and I stayed for one week at this hotel and found the service and location to be very good. We have stayed at many Staybridge Hotel's and found this one to be if not one of the best. We found the Breakfasts to be adequate and a value added feature, along withe Social Evening Reception.
This hotel is within walking distance of the historic district as well as many fine places to eat.
I would highly recommend this Staybridge Hotel.
John & Denise
April 3, 2013
Rated 5.0 out of 5.0 by Bill6446 Service with a "DOZEN" smiles
I cannot explain in words how the service was in this Staybridge Property. Everyone had smiles and hellos whenever you would go past an employee/ They made you feel welcome and just felt like home.
Next trip to Savannah I will stay here again!!!
March 25, 2013
Rated 5.0 out of 5.0 by ibbrite Comfortable room with wonderful service
This was our second stay at this facility. The room is very comfortable with all of the amenities that you need. This room over looked Bay Street and it could get quite noisy at times, but the view was nice. I will request another location next time. The staff is overly accessible at all times and very helpful. The lobby is most comfortable to sit and talk. The buffet was quite adequate and tasty.
March 19, 2013
Rated 5.0 out of 5.0 by AirbusCaptain Great location
This hotel is in a great location in Savannah and the fact that it is dog friendly makes it the perfect stop for us on our annual Florida round trip. We love Vic's On The River for dinner and enjoy the park-like setting as we walk along East Bay Street.
March 16, 2013
Rated 2.0 out of 5.0 by spacediva1 Front Desk Staff
Have stayed at the Bay Street STAYBRIDGE property in Savannah Georgia for many years as I was there for Family Business driving in from Florida. Every trip over the past 10 years was wonderful as you have attentive staff and great amenities . I was at the property in Savannah in March 2013 for the weekend and was very disappointed by the staff at the front desk. You had a female employee at the front desk named TISHA who was rude and not professional as I have never experienced from other staff. I had a co-worker with me her FIRST Staybridge visit and she was stunned at the rude and demeaning way Tisha responded to us . Due to the way we were treated I have sent a letter to the CEO of Staybridge Suites to request that they talk to Tisha .I will not be staying at the Staybridge again in Savannah and will go to a Competitor if Tisha is still there . Have been a Priority member for years and earned most of my points from the Staybridge in Savannah
March 15, 2013
Rated 4.0 out of 5.0 by JJ23 Very Convenient Location on the Expensive Side
We liked this property and used Rewards Points for our stay. I thought that it required too many points for each night. The manager's reception on Thursday evening was nice, but I thought the Continental Breakfast did not have a lot of selection. The orange juice was terrible. However, the staff, including the concierge, were very cordial, helpful and responsive. The downside to this property is that the parking lot is down the street, had no elevator and top floor parking was required. It was a hassle to unload at the hotel and park at a distance. The hotel location,however, was outstanding...right near the river and a lot of things going on.
March 8, 2013