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Rated 4.7 out of 5 by 851 reviewers.
Rated 5.0 out of 5.0 by love HIE Savannah great hotel; great view. nice staff; clean property, decent breakfast food February 27, 2015
Rated 4.0 out of 5.0 by Excellent Customer Service The location of the hotel is excellent and within walking distance of all the historic areas of the city. Our room was very nice and it even had two easy chairs (generally one with a desk chair) which made sitting for two of us quite comfortable. The bath room shower was large, the towels were soft (generally very scratchy) and the other amenities were HIX standards. The breakfast was better than most we encountered however the staff was a bit aloof. Coffee in these places still remains tasteless and while Starbucks or some other high quality coffee, might be a bit pricey, it would make such a significant difference for coffee drinkers and would actually be a factor in return stats. We had a problem as noted earlier however it was remedied quickly and sincerely by the customer services manager. She did a great job of making it right. We would return to this site. February 26, 2015
Rated 4.0 out of 5.0 by Convenient Right in the heart of downtown Savannah... across the street from River Street and within walking distance from many other popular spots. Only negatives I have... one elevator was broken at check out time so that was inconvenient for many people! February 26, 2015
Rated 4.0 out of 5.0 by Good choice for families For families with kids, it's a good option in Savannah. Very close to everything, you can walk all around. Safe place, comfortable. Wonderful front desk staff! Easiest check-in/out ever! But... we had problems with the cleaning staff one day. The person did not make our kids bed, did not take out the trash and did not change the bathroom mat. It was only one of the 3 days (Feb 22nd), maybe she had some problems, I don't know. But the room was a mess that day. One of the beds had been done, the other not, and the trash was there. February 26, 2015
Rated 5.0 out of 5.0 by Great location. Excellent staff. Hospitality and attention of staff allowed me to enjoy the city without worries of room. That's what we wanted. February 26, 2015
Rated 5.0 out of 5.0 by Weekend in Historic Savannah There is no better place to stay if you want easy walking access to all the Historic Downtown District has to offer. The staff in this hotel was friendly and knowledgeable. Our room was very nice with a very comfortable bed and nice view of Bay street. The breakfast was what you would expect for a Holiday Inn Express. Options are good considering it's included in the room rate. This hotel may be pricier than other HI Express, but it's worth it since you can walk anywhere you want to go in the downtown area. February 25, 2015
Rated 5.0 out of 5.0 by Great stay in downtown Savannah My husband and I had a great stay at the Holiday Inn in historic downtown Savannah. Room was great, location perfect for visiting and exploring the downtown area. And just a short drive to the beach. February 25, 2015
Rated 5.0 out of 5.0 by Stay was great This hotel is hands down one of the best places I have stayed and this is due to the excellent staff February 23, 2015
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