Rated 4.7 out of 5 by 911
Rated 3.0 out of 5.0 by NeilBSweet Could be better
Most of my experiences with Holiday are unremarkable - just the way I like them. Unfortunately, this stay was remarkable, and here are the remarks:
The wait was far too long to get valet service...in or out. They need more folks working valet for what they are charging.
One of the elevators was not working properly while I was there, so I needed to walk the stairs (which I don't mind).
The front desk clerk told me that I could park on the street overnight for free, but failed to mention the street sweepers coming by and writing tickets...I should have paid more attention to the signs, but now the City of Savannah has my vehicle in its database.
Upon checkout, the girl at the front desk was not able to provide a detailed bill because the room was being paid for by my company. That is stupid; I want to make sure that the charges are correct because if there are movies or something on the bill that is not supposed to be there, then my company will automatically charge me for them. The system is wrong or she just didn't want to provide it - either way, she was willing to hand me a blank piece of paper...literally, she handed me a blank piece of paper.
April 21, 2015
Rated 5.0 out of 5.0 by RTB49 Great staff great location
The staff was very friendly and helpful. Hotel was clean and I slept great! Hotel breakfast same as all the others but okay. I would stay here again.
April 21, 2015
Rated 5.0 out of 5.0 by Ga Seniors Great!
We spend a week every spring in Savannah and have in the past stayed elsewhere. Tried the Holiday Inn Express and had a great experience. Will definitely be back again.
Very clean. Courteous Staff. Great location in the historic district.
April 20, 2015
Rated 1.0 out of 5.0 by megeelyon1 Many shortcomings
Problems: elevators too small only two one not operating much of the time. No concierge. Room: bed soft and wavy, dresser drawer would not close, couch was dirty, showerhead did not operate properly. No shower cap. No Bathroom fan. Lobby very small. Etc. Property over priced.
April 19, 2015
Rated 1.0 out of 5.0 by megeelyon1 Soft, lumpy and wavy
Do not stay here. The experience is bad. There are two small elevators for a seven floor hotel with probably a 150 or more rooms. The second elevator was not working for most of the four day stay. No concierge assistance. Carry your own luggage in and out. The furniture in the room was cheap. The couch was dirty, probably not cleaned in eons, if at all. The dresser had a drawer that would not close. The breakfast was mediocre. The room had no fan in the shower room and the shower head was defective. No food room service. The hotel was crowded and accessing the elevator required lengthy waits and crowded quarters.
April 18, 2015
Rated 5.0 out of 5.0 by Retiredin2014 great location
Very nice hotel close to almost everything in downtown Savannah. We parked our car on Friday and did not use again until we left on Sunday. The room was clean, breakfast was good, staff was very friendly. There was a problem with one of the elevators that delayed us a bit, but not too bad. Apparently the elevator had been an issue for a few days. We would choose to stay at this location again.
April 17, 2015
Rated 2.0 out of 5.0 by pt-109 grossly overpriced & poorly maintained
This hotel is in an excellent location and has a lovely rooftop view, but I have never paid this much for a room even in Manhattan. The biggest problem, however, is with equipment and maintenance, specifically the elevators. There are just 2 elevators in this hotel and only 1 seemed to work reliably. We were stuck in the poorly operating one once (albeit only for a short time), but it appeared to be inoperable for most of our 2 day stay. Further, everyone we rode the elevator with, including many who had been there the entire week, complained of exactly the same problem. So if you do choose to stay here, be prepared to be inconvenienced by very long waits for the elevator.
April 16, 2015
Rated 5.0 out of 5.0 by Linda/ Savannah bound Location, location, location!
And the staff was fantastic - warm, inviting and ready to help in any way. You can not beat the location - right by the trolley stop, a block from the River and all the restaurants, bars, shopping. A few blocks walk from many of the squares, City Market and shopping along Broughton Street. Great breakfast choices.
You can not go wrong staying here.
April 15, 2015