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Rated 4.7 out of 5 by 668 reviewers.
Rated 5.0 out of 5.0 by Great location; phenomenal staff My husband and I recently spent three nights at the hotel and had a wonderful time. Our goal was to tour Savannah and see as much as we could during our time in the city. The hotel was in the perfect location - right across from River Street, a block down from one of the squares and just steps away from a trolley stop. On top of that, the staff was so friendly. The front desk clerks were always willing to answer questions, mail postcards or just offer a smile. And the friendliness even extended to those (such as the maintenance crew) who you don't normally think of as being on the "front line" of customer service. In fact, the only slightly negative thing I have to say was that the breakfast buffet was so popular in the mornings, it was sometimes hard to find seats. My parents are considering a trip to Savannah, and, after our experience at the Holiday Inn Express in the Historic District we most certainly will be recommending this hotel to them. Thanks for making a lovely vacation even better! October 23, 2013
Rated 5.0 out of 5.0 by This was the BEST!! We absolutely loved our stay at Savannah Holiday Inn Express! Our room was beautiful - clean and quiet. The staff was friendly and helpful. The maids even wrote "thank you" on a slip of paper for their tip. While the breakfasts were typical, the hotel was completely full and yet, there was always plenty of food and room to sit at a table. One child spilled her cereal and one of the wait staff was there immediately to clean it up. The location of this hotel was fabulous. We could walk everywhere to enjoy the sights in Savannah. A stay in this wonderful hotel made our vacation even more memorable. October 22, 2013
Rated 5.0 out of 5.0 by good location - in the heart of historic section of town Very pleased with our stay at Holiday Inn Express - Savannah. Room and bed was perfect. So nice to find a microwave in our room and a small frig. Breakfast that was included was simple, good and they did not run out of entrees. I loved the pancake maker - took only 1 minute from pressing a button to finish. My husband loved the biscuits and gravy. The area to eat was large and we did not have to scramble around to find a place to sit even though there was lots of people eating breakfast same time as us. The service was very good at the head desk and all though the hotel. We highly recommend this hotel and we would stay here again. We did not have a chance to use the top floor swimming pool but it sure looked nice. Loved the cozy little sitting room by the bar. We also appreciated having access to free coffee, hot cocoa and tea at all hours. October 22, 2013
Rated 5.0 out of 5.0 by Great Hotel This is a great hotel to stay in the Savannah Historic District. The staff was very professional. Very clean rooms. Beds were comfortable. Could have used king size pillows on a king size bed, but that's getting picky. The location was excellent if you were looking to get close to River Street and the nightlife. Just across the street. Downtown/Historic District starts a block the opposite way. Trolley tour stops right outside the hotel. Great breakfast bar. Nice little bar to get drinks at night after walking all day. Did not use the parking options @ $20/day. Parked in the city (Bryan St. Garage# parking garage right behind the hotel. $3/day for weekends. Then go get a 1 day pass #$7# or 2 day pass #$12) for the weekdays right at the corner of the building of the parking garage. They open at 8am. October 18, 2013
Rated 5.0 out of 5.0 by Good Choice This hotel is our favorite choice in Savannah. From the helpful staff to the very convenient location to the great breakfast, our October 2013 was the best. October 18, 2013
Rated 5.0 out of 5.0 by Great hotel and Location Hotel was clean, breakfast had many options, staff was very friendly. The Location is great for River Street and anything else in Historic Savannah. Stay on 6th floor or above for river view. Be sure and go to the roof top pool to see a great view of river and city. Parking garage is located next door so valet parking is not necessary. Will stay here again next time I'm in Savannah. October 17, 2013
Rated 5.0 out of 5.0 by Great place to stay My wife and I went here to enjoy a anniversary weekend. The Hotel was wonderful, and the staff was very friendly and helpful. Location is perfect for enjoying River Street and visiting the many beautiful Squares. Had a wonderful weekend October 17, 2013
Rated 5.0 out of 5.0 by Great Hotel The perfect location. Great everything including a nearly soundproof room overlooking Bay st.!!!!! I wouldn't stay any place else. October 16, 2013
Rated 5.0 out of 5.0 by Great Service Enjoyed our stay. Great location! Front desk staff very helpful. Becki, Port Royal Tavern Bartender, was very friendly and made us feel very welcome to the Savannah area. She provided some excellent local restaurant choices and made sure we had transportation to and from the restaurant. Impressed that she remembered our names at each visit to the bar. We will definitely stay at the HI Express Savannah Historic District again! Make sure you book a river or city view room, if not you will be facing the parking deck and a brick wall. October 14, 2013
Rated 5.0 out of 5.0 by EXCELLENT Clean, comfortable, convenient location. Will recommend to anyone! October 10, 2013
Rated 5.0 out of 5.0 by Great staff and nice hotel I do not believe I've been to a hotel wherein the staff went so far out of their way to make me feel welcomed. From the valet staff upon pulling in, to the check-in, housekeepers, staff and check-out, it was an extremely pleasant and welcoming stay. The general manager, and the staff, should be complimented for focusing on the customer experience. Great work. October 10, 2013
Rated 5.0 out of 5.0 by Great location Location was perfect. Across the street from the shops, then down to the next level - River walk area. Lots of shops and places to eat. Roof top pool was nice, view great. Room was new. Valet parking only. October 9, 2013
Rated 5.0 out of 5.0 by Amazing staff and stay! From the time my group arrived we were greeted with a smile and everyone took care of parking the car (His name was Grant) and making sure our bags got to our room. The room was so clean...which was amazing! All I can say is my stay was amazing and all the staff were superb! October 8, 2013
Rated 2.0 out of 5.0 by Not Happy Booked on line using Gold Priority Club number. Arrived and no one ever acknowledge my membership. Had to provide my card at desk. October 7, 2013
Rated 5.0 out of 5.0 by Outstanding customer service and comfort Have stayed in luxury hotels and can say that my comfort and the customer service at this Holiday Inn Express was on par with the best, not to mention the value. Hospitality plus! And the breakfast selections, including freshly made pancakes, asst yogurts, great cinnamon buns , cereal, fresh fruit and good coffee, were displayed nicely, everything was tip top clean and quite tasty. Plus the serve yourself offered a fast get away in the morning. Felt like I was in a full service restaurant. Definitely would go back! October 7, 2013
Rated 5.0 out of 5.0 by My Stay Excellent stay. The epitome of southern hospitality. I highly recommend. October 6, 2013
Rated 5.0 out of 5.0 by Great location and room We just finished a great 3 night stay and couldn't have been happier with the accommodations. Great location to the historical downtown, we walked it all! The King room was more than adequate, very nice in fact and with a decent view of the river We enjoyed the roof top pool/view although we did not go in. The breakfast was varied and nicely attended to with friendly staff. Front desk staff were helpful and friendly and ready to offer suggestions for sightseeing opportunities. Next door is the Bryan St parking office with $12 for 48 hour parking, see city web sight. Take advantage of it! We'll stay again!!!. October 5, 2013
Rated 5.0 out of 5.0 by Great location & service! We upgraded our room for a view of the River Walk area across the street. Went up to the pool & Spa on the roof and had a relaxing end to a nice day sightseeing. The view was awesome. Everyone was very nice and helpful about the area. Spent two nights and would go back again. October 5, 2013
Rated 5.0 out of 5.0 by Great hotel and location We were very happy with our stay. The hotel and room decor fit in very well with the Historic District not just another Holiday Inn Express. The staff at the desk were always happy, helpful and friendly. October 4, 2013
Rated 5.0 out of 5.0 by Very clean and excellent location This hotel is in an excellent location if you plan on staying in Savannah and don't want to drive anywhere. The hotel was very clean and the front desk was very helpful. We only had one minor glitch in getting our room cleaned but it was fixed promptly and also even got a follow up call to make sure all was taken care of. Overall i would definitely stay here again! It may be a little more expensive than others but it was totally worth it and when seeing other hotels you can tell why it cost a little more! October 3, 2013
Rated 5.0 out of 5.0 by Beautiful room and the service was excellent We are so glad we chose this hotel on our recent trip to Savannah. Our room was gorgeous and the bed was so comfortable. The staff was excellent, very friendly and accommodating. The rooftop pool was also fun !!!! We will definitely stay there again. October 3, 2013
Rated 5.0 out of 5.0 by Awesome the staff, the location, and the cleanliness were all awesome October 3, 2013
Rated 5.0 out of 5.0 by Great Location and decor. I loved this hotel! It was so close to everything downtown. The décor was plush, the service was excellent. Our room was on the Bay St. side, so the traffic was a little loud, but they supplied us with earplugs. We slept great. October 3, 2013
Rated 1.0 out of 5.0 by Never Again I travel for business at least once a month and this hotel has by far been the worst to deal with. Do not make your reservations online unless you are 100% certain you will not have to cancel them. Their cancellation policy can be described as poor at best. I also had something on my bill that needed to be changed after my stay and when I called to get it corrected, the staff informed me that once checked out, changes cannot be made and there was nothing they could do for me. I have stayed at multiple hotels in the Savannah area and my experience here has most certainly been the worst. October 3, 2013
Rated 5.0 out of 5.0 by GREAT LOCATION This place was very close to everything in Savannah. The staff was wonderful and the complete place was clean and very kept. The staff was willing to help you and tell where things were. I would stay there again if I go back! October 3, 2013
Rated 4.0 out of 5.0 by Great experience Great room,clean comfortable bed , good location, a little pricey. October 2, 2013
Rated 5.0 out of 5.0 by Very Nice Weekend Location, location, location! The location can't be beat and is convenient to everything in the old, historic area. We had a very nice room on 7th floor with a great view of the river. The room is a little smaller than usual but very nicely appointed and very comfortable. Staff was excellent, very friendly and helpful at every turn. Check-in and out was expedited and handled very efficiently. The bed was as comfortable as any I've ever experienced in any hotel. All the public areas are well kept and very comfortable. Valet parking is convenient but quite overpriced at $20 a night. The parking garage used by the hotel is literally 20' from the hotel entrance and you can park your own car for less than half the price the hotel charges. Next time I'll park my own car. I have only two criticisms #1# the breakfast is very ordinary and overall quite tasteless. For more than $200 a night a better quality breakfast could & should be offered. #2# While the hotel was clean and very nice, the metallic wall surfaces in the elevators are quite dirty and stained and just looks bad compared to everything else. Someone needs to put some serious elbow grease into cleaning and polishing the metal surfaces. October 2, 2013
Rated 5.0 out of 5.0 by Amazing stay! My fiance' and I had an absolute amazing time. We were recognized as a platinum priority rewards member immediately. We were greeted by valet attendants and the front house staff with warmth. Our room was beautiful, we received everything we requested. Breakfast was also amazing. The buffet line was large and food was great. Overall I would recommend this hotel to friends and family. I can't wait to stay with you all again. October 1, 2013
Rated 5.0 out of 5.0 by Great hotel in fantastic downtown Savannah Recently stayed here for 3 days and nights and can't say enough good things about this hotel. The ambience was perfect, the staff was very friendly and our stay was perfect. September 30, 2013
Rated 4.0 out of 5.0 by The place to stay We have stayed at this property many times. The location is great for eating and sighting in the area. September 30, 2013
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