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Rated 4.7 out of 5 by 663 reviewers.
Rated 5.0 out of 5.0 by Comfortable room, great view, excellent service My wife and I go to Savannah every January and June for the past five years. Holiday Inn Express has proven to be an excellent value, and in a perfect location to walk to just about everywhere. We park our car in the garage on the day we arrive and don't see it till the day we leave. There are so many sites to see and restaurants in walking distance you don't need a car. The Holiday Inn Express in Savannah has clean rooms, excellent service and a great location. If your looking for a nice clean place to stay in a great location you can't go wrong here. Maybe we'll see you there on our next trip. January 17, 2013
Rated 5.0 out of 5.0 by New Years Very friendly and helpful staff. Enjoyed the three days prior to New Years. Will stay there again. January 8, 2013
Rated 5.0 out of 5.0 by Great location, service, clean & comfortable rooms, & continental breakfast We were pleasantly surprised by how upscale HI/Exp has become. Beautiful & clean facility, Rooms had everything you need including plenty of space, Beds & pillows were very comfortable. Also, considering we stayed on a super busy holiday night, NYE, the service was still top notch. One of the best for variety & quality of continental breakfasts...only missing the made-to-order omelets! Yes, the eggs looked questionable (as another reviewer remarked) but were actually quite delicious. I would only say be aware of staying on a holiday if you don't want to pay valet fees. The garages were full and we had to valet. We found it very convenient, quite a time saver. The bar area and lounge were very nice, though we went out to play! Came back for rooftop view of NYE fireworks! Great location...walk to everything. Definitely would stay here again. January 7, 2013
Rated 4.0 out of 5.0 by savannah Location of facility was great. Hotel was fine, but our room had shower only . For the price, a tub would have been nice. Also bed so close to wall that the person on wall side had to be careful getting in and out of bed. Internet would work on my wireless in lobby, but seldom in my room. I noted several guests using lobby to check mail etc, so assumed they had same issue. January 7, 2013
Rated 5.0 out of 5.0 by A MEMORABLE 3 DAYS / 2 NIGHTS Enough good cannot be said for our stay. There wasn't a flaw. My wife and I spent our 40th wedding anniversary ( New Years Eve ) here and couldn't have been more pleased. The room was perfect with a view of the river and East Bay street activity. The staff was superb,as well as the morning breakfast. We'll definitely return to the Holiday Inn Express for our next Savannah visit.....which I hope comes soon. So many things going on in the historic district to pass by. You gotta love Savannah. January 7, 2013
Rated 5.0 out of 5.0 by Best Stay Ever !!!!! Me and my now fiance, stayed here for a quick stop on our way to a cruise in jacksonville Fla. Neither one of us had stayed in Savannah Prior to this trip, This hotel is in the hot spot of the Town, It has everthing within walking distance, great resturants, tourism trips carriage ride etc. The accomidations were excellant, the staff were very helpful from the time we drove into the front of hotel for valet service. I felt like we were staying at a five star hotel. The rooms were newly done with high end bathrooms and linens. our view was spectacular overlooking the bay. We also enjoyed the rooftop Hot Tub..... We cant wait for some more time off the visit again....... January 7, 2013
Rated 5.0 out of 5.0 by New Years Eve and Anniversary in Savannah We LOVED the HI Express on E. Bay St. We were surprised and very pleased when we received a river view room, it added to the overall experience. If possible I would recommend always requesting river view, watching the river boats come in was a much fun for us as walking around. Everyone at the hotel from valet to housekeeping were polite, energetic and willing to help out in any way needed. We rarely use housekeeping (my husband prefers to sleep in and I get up early). However on day 3 I was stopped in the hall and asked if there was anything we needed since housekeeping had not come in. I was very surprised and very pleased to have had that happen - it was a first for us. Location is perfect, we parked and never got in our car again till we left. Hotel is located within walking distance of everything we wanted to see and more. We will most certainly use this hotel on our next visit to Savannah. One more -Prior to arrival I had used the "chat now" option to see if I could add another day to our weekend. That agent was just a pleasant and helpful as the in-house staff. Holiday Inn wins hands down for us. January 7, 2013
Rated 5.0 out of 5.0 by Excellent hotel location in historic downtown. We like this city and this hotel is an excellent value. January 6, 2013
Rated 4.0 out of 5.0 by Great Staff / Leaky Shower We stayed for 2 nights and his hotel is in a great location and very nice. The rooms were a bit small but comfortable. Pillows were the small ones (which I find uncomfortable) but I have seen them in other hotels lately too. Why I will never know! Only problem was our shower door leaked badly due to the glass frame being broken and the door not closing tightly. Water was all over the bathroom floor and we had to clean it up. We told the front desk and housekeeping, but it never was repaired. On night 2, we got back very late and had to lay our towels along the door in order to stop the water from getting all over the floor. Finally at checkout we told the manager and he asked why we never reported it. He was surprised when we told him we did. I thought he may offer to waive our parking or offer a discount on the room, but he did not. I thought that was a bit selfish as I would think customer service is the key here. The breakfast is very average at best. Weak coffee and micro eggs, etc. really just 1 step above continental. There are too many wonderful restaurants that serve breakfast in Savannah to take this one into consideration when booking. January 3, 2013
Rated 5.0 out of 5.0 by Always great The location is amazing. You are in the heart of Savannah. Staff is always helpful. Stayed here 2 times and loved both trips. Will stay here again. January 3, 2013
Rated 5.0 out of 5.0 by Great staff The staff as well as the rooms at the Savannah-Historic District Holiday Inn were as good as it gets. I had some problems with getting my reservations at the Holiday Inn Web site, but the people at Savannah made me forget any problems that I had! January 2, 2013
Rated 5.0 out of 5.0 by Super Clean and Accessible We really enjoyed our stay at the Savannah Historic Holiday Inn Express. My Mom is in her 80's and really appreciated the accessible room with it's spacious bath. The comfy beds and clean and cozy lobby added to the fabulous nights. James at the valet was able to provide a real southern welcome. The staff at the front desk was friendly and quick in response to our requests. We plan to visit this hotel again in the future. January 2, 2013
Rated 4.0 out of 5.0 by Perfect Location We just spent two nights in Savannah on a quick break from the Tampa area. The hotel is in a perfect location, park your car and everything is within walking distance. River Walk is right across the street with tons of shops and restaurants. Toured the city on the Old Savannah trolley, great way to learn more about the history of Savannah and become familiar with its layout and must-see areas. Hotel rooms are clean and comfortable. Lots of choices for breakfast to suit everyone. We were able to park in the adjacent parking garage for two days at a cost of $14, otherwise the hotel fee is $20 per night. We will definitely visit Savannah again. January 1, 2013
Rated 5.0 out of 5.0 by Another Great Stay Once again, many thanks to a Great Staff for another great stay. December 18, 2012
Rated 5.0 out of 5.0 by Great Location Great location, great time, friendly and knowledgable staff. Comfortable & modern facility. Becky the bar tender knew the area like the back of her hand and relayed the knowledge in a friendly and pleasant way. December 15, 2012
Rated 5.0 out of 5.0 by Wonderful choice This hotel has it all - location, comfort, affordable price, and great staff! We thoroughly enjoyed our stay here, and would recommend this hotel to anyone. December 13, 2012
Rated 5.0 out of 5.0 by OUTSTANDING !!!!!!!!!!!!! We have stayed in numerous HI's, but this one is BY FAR staffed by THE BEST !!!! Everyone, I MEAN EVERYONE was GREAT....they all deserve a nice Christmas BONUS...MANY THANKS for a very restfull and enjoyable stay, we look forward to returning. December 12, 2012
Rated 5.0 out of 5.0 by Great location for walking around Room was very comfortable, nice view, great access to restaurants and shops. Nice accommodations. December 8, 2012
Rated 5.0 out of 5.0 by Savannah Excellent location. Directly across the street from riverfront and walking distance from many resturants and drinking establishments. Breakfast food selection one of the best. Cons: valet parking $20 per night.. bed was very hard. Overall good to excellent would book here again. December 7, 2012
Rated 5.0 out of 5.0 by Excellent stay The staff was helpful, courteous, and friendly. Room was CLEAN and comfortable. It is within comfortable walking distance of everywhere I wanted to go. December 7, 2012
Rated 5.0 out of 5.0 by Outstanding Service Clean, comfortable, quiet, and especially customer oriented staff. December 6, 2012
Rated 5.0 out of 5.0 by Recent stay at Holiday Inn Express, Bay St. Members of my family and I recently stayed to attend my sons wedding. As always, we had a beautiful and comfortable room! We usually stay there because of the great location to all the places we love to visit but mostly because we always can be assured of the comfort and quality of the service and amenitites your facility offers. December 2, 2012
Rated 5.0 out of 5.0 by Good Place This was a great place to stay. Clean, safe, friendly and very convienent. Breakfast was good and had good options. I would definitely stay there again. November 30, 2012
Rated 3.0 out of 5.0 by Nice staff- zero internet Been staying here for 4 years straight, and it will be absolutely the LAST time. The location is prime, the rooms are very small (but clean), and the breakfast is plentiful and more than adequate. This outfit says they have WiFi in their rooms, but they DON'T ! When we brought this issue up with the person at the front desk at checkout she said, "yeah, the manager knows our internet doesn't work." They know it doesn't work but they still charge a premium for their rooms = fail. There are other places nearby that have internet availability in room with comparable facilities at lower prices ~ we'll be staying there from here on. The manager of this place has failed in the last year. Won't ever stay here again. You lost me as a customer. November 29, 2012
Rated 4.0 out of 5.0 by Great room - No Bathtub The above says it all. There are ot enough rooms with tubs. November 26, 2012
Rated 5.0 out of 5.0 by Lovely Room Loved the view, comfortable bed. Ease of getting late checkout November 25, 2012
Rated 3.0 out of 5.0 by Weekend Excursion The location was nice and the view of the fireworks was a surprise. November 24, 2012
Rated 5.0 out of 5.0 by Great atmosphere, architecture, location, service. Desk clerks need guidance in being pleasant and courteous to clientele. Everything else was excellent; super nice and terrific. November 24, 2012
Rated 5.0 out of 5.0 by Excellent locatoin and great service This was a great place to stay while we were in Savannah. The staff was very friendly and helpful. They made great recommendations on things to see and places to eat. We parked the car and was able walk to everything, even forsyte park. The rooms were very clean and up to date. One small issue was that we only had a shower and no tub. I like a shower the wife likes a tub. The pool and hot tub on the roof were great. Nothing better than a hot soak after walking all day. The breakfast was pretty good. Eggs, bacon, sausage as well as biscuit and gravy. It had a pancake maker instead of the usual waffle maker. Also mostly carb's and not much fruit. I would highly recommend this place to anyone that is going to Savannah. November 24, 2012
Rated 4.0 out of 5.0 by 1st Trip to Savannah Location was fabulous. Very nice welcome to the hotel. We were given a book about Savannah. Room was very comfortable. November 23, 2012
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