Rated 4.7 out of 5 by 1000
Rated 5.0 out of 5.0 by polaris1 Comfortable, secure, friendly, great location
I visited Savannah for the first time. I made "instant reservations" with this location and found it to be a great choice. The hotel is across the street from River Street and I was surrounded by Savannah's unique beauty. The hotel is stylish without too much "posh", which suits me just fine. I was travelling alone and didn't feel insecure. The valets were friendly and personable. I thought breakfast ended at a later time than it did, so I missed most of it. The lovely, lovely ladies that were in charge of making sure breakfast flowed smoothly assisted me in getting something to eat. They treated me like I was their daughter! I wish I could remember their names. When I return to Savannah to visit again, I will stay at this hotel.
July 27, 2015
Rated 5.0 out of 5.0 by GigiK22 Outstanding!
Not only did this HIE provide the quality and consistency I've come to expect from a HIE, but it far exceeded my expectations. Luxurious property, well appointed with upscale decor and furnishings. The most friendly and helpful staff I've ever experienced, from the moment we arrived at valet (Randy was outstanding!) through check-in, housekeeping, breakfast, concierge, you name it. And we stayed for 5 days, so there were plenty of opportunities to encounter bad customer service...but there was not a single instance of anything short of spectacular, friendly service. Can't say enough good things about this property. It's also situated in a great location, across the street from the river and River Street, short walking distance to historic places and the City Market. The roof-top pool was very enjoyable, and a great place to view the fireworks. It's definitely worth including the valet parking in the reservation package. Parking is hard to come by in the area, but the valet parking area is just next door, which required a very short wait time for the attendants to retrieve our car. I failed to request a river view when making my reservation, and the hotel was sold out during our stay. So at check-in the lady offered a 4th floor river-side room, which actually still provided a very nice view, though not of the river. (She said that river view rooms start on the 5th floor.) We were very happy with the view. We could see the trees and park-like area across the street and the people walking, cars passing, beautiful skyline. All in all, it's a great hotel that I highly recommend.
July 27, 2015
Rated 5.0 out of 5.0 by Vicki7 Perfect Holiday Inn Express!
This is a perfect hotel for staying in Savannah! The location is great. It is on Bay Street one block over from the river. It is located in the historic district and within walking distance to everything! The hotel is clean, which is my number one priority! We are repeat visitors and will be back again! The staff is friendly, helpful and bend over backwards to accommodate everyone. Thanks Hope for all your reservations help! We enjoy talking with you at breakfast. Breakfast is delicious and there are lots of choices everyday. I would like to give a special thank you to Alma and the other lady at breakfast, I can't remember her name but I think it starts with a T. She works with Alma a lot. These are hard working wonderful ladies. They keep the dining area clean and the food stocked! Forrest Gump and Johnny Mercer even made an appearance! We had an added treat...Adam Sandler and David Spade were filming on the block. My daughters got to meet them and get pictures! There is a roof top pool which is wonderful! Perfect stay!
July 24, 2015