Rated 4.7 out of 5 by 653
Rated 4.0 out of 5.0 by J n Oviedo A weekend get away
Hotel and staff were great. The only problem we had was the street level noise. Could hear cars and trucks all night long. Next morning completely woken up by garbage and delivery trucks.
September 4, 2014
Rated 4.0 out of 5.0 by jefe74 nice location close to River Street and walking distance to most places of interest
First, the good points about this hotel - great location, very friendly staff, and clean property. The valet team and concierge were exceptionally helpful and nice. Now the downside - free continental breakfast, but it was fair at best but if you're looking for a muffin, bagel, cereal, and coffee it was adequate. Upon check-in, I was informed that we had 2 rooms for the first night reserved under our name which was a mistake on their part which they rightfully corrected after about 10 minutes of trying to figure out what happened on their end. We were woken up several times the first night with someone knocking on our door starting around 4 am. I finally answered after they started banging on our door, and it was a young guy who looked like he had been out drinking and was looking for his friends perhaps. I let him know he had the wrong room and then called security since I heard him banging on other doors afterwards. I was hoping to get a call or note from the management the following day to apologize for the major inconvenience....but nothing. I even mentioned it to the front desk that morning, and no apology or effort to ask if there was anything they could do for us since we didn't get much sleep that evening. I would still welcome a call from management to give them another opportunity to take care of a loyal customer who plans to visit again in the near future.
September 3, 2014
Rated 5.0 out of 5.0 excellent view
Just what we wonted, we couldn't ask for a better room. The view was just excellent. we could sit and look at the river from our room. and we were able to park our car and walked any where we wonted to go, everything was in walking distance it was so great. we did not move our car until it was time to check out. Thanks to front desk ladies you were very friendly and cheerful and we felt right at home. everyone was so on top of everything you all made us feel right at home. we will be back next year.
September 2, 2014