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Rated 4.0 out of 5 by 199 reviewers.
Rated 4.0 out of 5.0 by comfort the night shift concierge was awesome. She was extremely helpful and had a great attitude. October 16, 2014
Rated 5.0 out of 5.0 by Was a great room almost like being at home My wife and I really enjoyed our stay. So much so, we will stay there again the very next time we are passing thru that area. It was so quiet and comfortable, we almost hated to leave. Best room experience we can remember. Plus, we accidently left some thing in our room and the cleaning staff saved it for us and it was mailed to me right away. Super service!!! October 15, 2014
Rated 4.0 out of 5.0 by Nice hotel, but they appeared to be cutting costs. Overall the hotel was nice, the room was bigger than I expected and the location nice. My main problem during the stay was the impression I got that they were trying to cut costs. The reason for this impression was there were no additional shampoos or soaps left in the room after cleaning, the pillows were standard double bed pillows, but on a king bed and the coffee was very weak. The breakfast area didn't have the same "vibe" that I have experienced at other hotels, but was good. I just seemed that the finishing touches that are normally found at a Holiday Inn Express were left off of this visit, but I will recommend this hotel to others and even revisit due to its location and price value. October 15, 2014
Rated 3.0 out of 5.0 by Guest Room The tub inside my home was brown on the bottom. I looks like someone tried to clean it but it would not come clean. I rooms need to be updated. After see the bathroom I was a little afraid to sleep in the room and I hav my child with me. As a parent I don't want my child sleeping anywhere that I have to question the cleaniness. October 14, 2014
Rated 5.0 out of 5.0 by Staff Wonderful Greeted by two young men who were most friendly and helpful. October 14, 2014
Rated 5.0 out of 5.0 by very large room for that at home feeling. other than my bathroom not being clean and a very bad odor that,I had to complain about it turned out ok. October 12, 2014
Rated 5.0 out of 5.0 by Savannah Good For Mee As travel agents my wife and I always look for hotels that we can recommend to clients. HI Express Savannah Gateway meets our demanding standards. Staffers here were professional and cordial. One staffer stood out and should be recognized. Falcicia manages the breakfast operation. We observed her doing her best to accommodate an elderly customer having problems with the pancake machine. We explained that the machine was out of batter and asked the customer to wait for a minute she would have the machine up and running shortly. As promised, she immediately returned to the kitchen and quickly returned with a full bag of pancake batter. In minutes the customer had a full plate of piping hot pancakes. It is the little things done to take care of customers that keep us staying at and recommending HI Express properties. October 11, 2014
Rated 5.0 out of 5.0 by Weekend Stay Very nice safe and quiet motel. For business or vacations this is a good place to stay. October 9, 2014
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