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Rated 4.0 out of 5 by 155 reviewers.
Rated 4.0 out of 5.0 by Relaxing and Welcoming Staff Our stay at this facility was relaxing and the staff welcoming and friendly. July 17, 2014
Rated 4.0 out of 5.0 by Just passing through Front desk and staff were excellent, food service was busy and testy to customers, room was nice but lack of fan ventilation in the bathroom and in room air conditioning units are loud. A very nice location for a one night stop. July 15, 2014
Rated 5.0 out of 5.0 by Nice Place The hotel is clean and the service was good. We enjoyed the breakfast in the morning. The staff was nice and it was easy to check in and out. We did not have any problems with the room at all. July 14, 2014
Rated 1.0 out of 5.0 by Wish I had asked for a different room For a one night stay, the experience was in no way what we expected from Holiday Inn Express. We actually seek out HI Expresses during travels for vacation. This one was a major disappointment. The top floor room overlooked the parking lot which we thought would make it quieter. Instead we got a truckstop parking lot. Semi trucks ran off and on all night long while parked outside our window. In addition, the ceiling fan was extremely noisy when operating. Mirrors and TV screen were very dirty. When checking out, we commented to desk and were given a rewards membership with a comp. 500 pts. Appreciate the pts, but very doubtful we will opt for HI Express in the future after this experience. July 13, 2014
Rated 3.0 out of 5.0 by Not in my top 100 As a platinum member, I travel frequently for business and stay at Holiday Inns or IHG Hotel brands. My family and I are heading to Florida and booked a room at the Gateway Holiday Inn using our points. Where do i begin... Right from the start, the room keys do not work and had to be reloaded several times. The front desk said the key reader only works sometimes so they have to be reloaded every time we leave. The faucet is broken in the sink so the water runs all the time. Most of the keys have been ripped out of the room phone keypad. Room cleaning did not refill towels before we checked in. Room sleeps 6 but they only leave 3 towels??? The shower...UGH!! The STAINS!! The room has 2 rooms and only 1 with AC. I can go on and on. It is very obvious this hotel is run on a shoe string budget. We will not be staying again. Drive down the road a little further and skip this place. July 13, 2014
Rated 2.0 out of 5.0 by Family Reunion The reason for our stay was a family reunion. The layout of the suite was unusual. The tub was large and difficult to get into. The sitting area had no air conditioning; only a fan that only ran on a low speed. Savannah is a very hot town in the summer. This fan was no help at cooling off the room. The bedroom of the suite had an old air conditioning unit that ran loudly the entire time of our stay. I was very disappointed. July 9, 2014
Rated 5.0 out of 5.0 by Sweet Suites and Staff The staff was warm and hospitality was warmer. I would recommend this hotel for quality, cleanliness, easy on-off the interstate and staff going out of the way to answer any travel questions or need. The Manager (Sharon) has hired a young lady (Sarah) who is smart, attentive, personable and efficient. Felt very safe with all rooms inside and card key entrances. July 8, 2014
Rated 3.0 out of 5.0 by Great Price Overall this hotel was a good value for the price. It was also a good location for those travelling on I-95. Free breakfast was offered, however, the dining room was very crowded before we left and not all food items were available at the time. Pull-out couch linens were dirty, however, they provided replacement linens and offered a discount on the room to accommodate us for the inconvenience. Nice staff. There was a large family reunion at the hotel during our stay, and it seemed more crowded than it may be on a regular basis. July 7, 2014
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