Rated 4.1 out of 5 by 48
Rated 2.0 out of 5.0 by Cedar63 Bathroom smell
The bathroom smelled of a very bad urine odor. Arrived late just wanted to go to bed shut bathroom door so I did not have to smell . put towels on floor so i did not have to walk on. Disgusting. Had to get front attendants attention in morning she was sitting in little back room reading magazine. Told her about it was offered nothing. I travel all over country and stay in holiday inns on average 4 to 5 times a month. And the smell from stale urine in bathroom is not only disgusting but not healthy.
June 8, 2013
Rated 4.0 out of 5.0 by SMay Business Traveler
Very Clean. Nice breakfast selection. Easy on and off the highway. Only negative was the room smell a little musty when we first went in.
June 5, 2013
Rated 5.0 out of 5.0 by Larry1987 Great Service
We arrived very late at night and was greeted very warmly.
May 20, 2013
Rated 2.0 out of 5.0 by Herb01 will not stay there again!!
Check in clerk NOT familiar with general geographical area around hotel, also did not understand benefits of Priority Club, not very personable !!
Do not like layout of suites, NO sink in bathroom
Dining facilities do not have a warm and inviting appearance
May 13, 2013
Rated 5.0 out of 5.0 by Jerry73 Comfortable and away from City of Savannah
Staff was very polite and helpful. Room was clean and comfortable. Restaurants nearby. Breakfast was excellent.
April 30, 2013
Rated 1.0 out of 5.0 by tanstaafl Dirty room. Not what I expect from this chain.
Staff was pleasant, and breakfast was very good, as expected from HIX. Our stay was very quiet, especially considering that some rather rowdy people who appeared to be travelling for Spring Break were also staying here. The staff did a great job keeping disturbances to a minimum.
However, clean up and maintain your rooms!
The sink faucet barely worked, and the handle felt like it was about to fall off. The tub & shower was water-stained and filthy. Some other things in the room had been shoddily repaired.
The biggest thing: The sheets had not been changed. Hair was left behind on sheets and pillows. By the time this was discovered, all of our travel gear was in the room I was too tired to do anything about it.
Bottom line: This is not the room quality that I expect from Holiday Inn Express.
Oh yeah, the AC unit stank when running. I forgot to include that in my review that was rejected.
This experience has also tarnished HIX’s reputation with me as a consistent and reliable hotel chain. I changed travel plans because of this experience.
April 18, 2013
Rated 4.0 out of 5.0 by rickster005 Ok Hotel - but you make it too hard to review
It was clean and that's what counts most. I don't want to type so much for a stay that was only one night.
Have a better format to make it easier and quicker to do so.
April 17, 2013
Rated 2.0 out of 5.0 by ed527 not the best
room appeared clean but was a smell that had been cleaned up and still had noticable smell. slept in other bed to avoid. hotel must be a new accusition as it had a jaccuzzi in the bath no tub. not convenoient for older guests
April 10, 2013