Rated 4.1 out of 5 by 90
Rated 4.0 out of 5.0 by Jill12 Great place to stay!
All suites, great place to stay, and breakfast too! The only problem was that the a/c was very loud.
November 20, 2013
Rated 5.0 out of 5.0 by firehousesubs Spend many nights at this hotel, comfortable, friendly staff, great bkfst.,
We stay at this hotel often. Place is clean, rooms are large, comfortable beds. Team know us by name when we call, arrive and at breakfast in the morning. Keeps us coming back time and again!
November 19, 2013
Rated 3.0 out of 5.0 by Trizzy Soiled sheets
I was pleased with my stay at the hotel, until I saw that there were blood stains on my comforter. I reported it to the front desk and they took $20 off my stay and I was supposed to get a call back from the GM. I did not, so I contacted the Corporate office, and they refunded me half of my stay.
The size of the room was ok, but the set up was not to my liking, with the sink being in the bedroom.
November 13, 2013
Rated 5.0 out of 5.0 by sfriend Comfortable and clean
Just needed to spend one night somewhere off I-95 on our way to Florida. This was right off the interstate and was clean and comfortable. Easy check in.
November 11, 2013
Rated 3.0 out of 5.0 by lori1958 Not the Best HIE I have experienced
The hotel itself overall was clean and nice, the staff for the most part was friendly and helpful. The first night there was horrible, the mattress was not near the quality I am acustom to from HIE. I did mention it to the man at the desk the next morning and he did all he could to resolve the situation, he changed the mattress out and the second night of sleep was better. The next day, my husband asked another male staff member at the desk if he could get a complimentary water because we did not recieve any upon checking in and he told my husband that they do not have bottled water to give away. I thought that was strange since we have always recieved it at the HIE we stay at everywhee else....also, no complimentary cookies as we have seen in other HIE. Although this may all seem trivial to some, I prefer staying at HIE over many other choices because I have been spoiled to the "little extras" I recieve here so this was just a little disappointing to us.
November 6, 2013
Rated 3.0 out of 5.0 by Frank1935 poor cleanliness and serviceable rooms
Upon check-in our first room was dirty and did not appear to have been cleaned and was worn and shabby.
Tranferred to another room and the toilet was stopped-up and no service personnel was available to fix. Front desk provided us with a plunger - we refused to clear the clog and requested yet another room.
Third room was more recently decorated and was in much better condition.
Property made a concession on the nightly rate of 50% and this was given to us at check-out.
Having been a Priority Club member for many years, This property does not meet the standards that we expect from Holiday Inns
November 6, 2013
Rated 1.0 out of 5.0 by roadwarrior9248 Breakfast ready for employees but not guests
I stayed here on the way to another destination and was surprised that breakfast is not served until 7 am. I had to leave by 10 til 7 to get to my destination on time. I went by the breakfast area hoping to be able to grab something quick to take with me since I saw people in there sitting. I was told that it was not "quite" 7 am although I was able to observe three - yes three - employees with plates. I was very disappointed that the breakfast was ready for the employees but not the guests. I have always had good experiences with Holiday Inn and in fact do so much travel with my job I am a Platinium member of their rewards club. I did stop by the competitor next door which opened for breakfast at 6 am and grabbed a cup of coffee for the road.
November 5, 2013
Rated 5.0 out of 5.0 by Stanlimm Great Suite
I was able to stay up late and read and my wife was able to sleep behind a closed door. The fridge was handy and the jacuzzi was a blast.
October 30, 2013