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Rated 4.0 out of 5 by 183 reviewers.
Rated 2.0 out of 5.0 by Cleanliness an issue Room was very spacious with separate sitting area. Cleanliness was definitely an issue for me and would cause me not to stay there again. It would take so little to make the extra effort to make this a great place to stay. July 2, 2014
Rated 5.0 out of 5.0 by Fantastic service and the upgrade was truly a nice touch I used my points for this reservation for my sister and brother in law for there 50th wedding anniversary. They were returning home to NC from Florida and while here both became ill and did not feel that they were up to a straight thru drive. I called the hotel and got the location along the interstate and the very nice lady was truly helpful in giving me information. When my folks arrived they were treated like regular guests. They were given a upgrade to a suite. My sister called me when she got into the room and she was so excited for she had never had a room so nice. Thanks, Jimmy July 1, 2014
Rated 3.0 out of 5.0 by Needs Some Changes The property overall is OK. Nice big pool. We stayed for 5 days and the outside pool bathrooms were never cleaned - dirt on the floor and dirty towel. Also the breakfast was the same every day - no change in food - boring. Went out to get breakfast on occasion. Housekeeping needs help. Did not change sheets after 3 days which they say they do. Had to ask them to change the sheets the 4th day. The room AC you could not turn the fan off - it ran consistently. Front desk staff and maintenance staff were good to deal with. Not sure if I will return to this location again unless some changes are made, mostly housekeeping issues. June 30, 2014
Rated 5.0 out of 5.0 by Great Location Great friendly staff, Great location, Easy access to Savannah and Coastal Islands June 30, 2014
Rated 2.0 out of 5.0 by Not a good HIE We are IHG rewards members and use HIE often. On our way back from Florida we chose this one as it was close to Downtown and we were going to visit the sites the next day. Best thing about it was its location. We were upgraded to a family suite which was nice but once seeing the room and its cleanliness not so impressed. The AC unit had a puddle on the floor. There was a dirty tissue left above the microwave. the sofa in the suite was very old. The fancy tub/jacuzzi seemed kind of gross and not well cleaned and since we showed late the day before didn't even want to use it. Beds were not very comfy. Breakfast was okay, but not as good as other HIEs. We were glad to leave. We will have to find another place to stay when going to Savannah again. June 29, 2014
Rated 3.0 out of 5.0 by Improvements. Room 110 - Air Conditioner needs servicing. Mostly likely will not be fixed until it quits running. Room maid service was poor. June 29, 2014
Rated 5.0 out of 5.0 by Terrific staff, well maitained, comfortable bed My wife and I have stayed here on two different occasions, and feel we get great value for the price. The staff is outstanding. June 28, 2014
Rated 5.0 out of 5.0 by Comfortable and spacious! We are a family of five and needed one room for an overnight stay. We booked a suite which was very spacious, clean and comfortable. The staff were very friendly and helpful. It was also a very convenient location for our journey down to Florida, with a big choice of restaurants very close by. Also close for Savannah. June 28, 2014
Rated 5.0 out of 5.0 by Staff was great Reservation was as requested. Rooms were comfortable. Facility was full and had to wait for table at breakfast, other than that things were great. Staff was great as they allowed us to park motorcycles under canopy. June 26, 2014
Rated 5.0 out of 5.0 by Excellent accomadations Everything was great except breakfast needs to be served everyday by 6am. Those of us with 7 or 8am appointments are pushed for time. Breakfast area is to small for the number of guests. June 26, 2014
Rated 3.0 out of 5.0 by Bed issues The mattress was too soft. The pillows seemed rumpled as if the pillowcases weren't clean and the sheets and pillows were completely missing from the sofa bed. The bathtub also appeared dingy. June 26, 2014
Rated 5.0 out of 5.0 by Great Stay The hotel was great and clean! The only suggestion that I have is replacing the pillows. They were really soft and have lost their shape. June 23, 2014
Rated 5.0 out of 5.0 by Just like being at home I always visit this Hotel when I'm town for Business, the Service that is provided and the Breakfast is the best experience to have when your tired from traveling and starting out for the next day. June 20, 2014
Rated 1.0 out of 5.0 by Savannah I-95 Holiday Inn Express The Jacuzzi bath in the room was broken. Lighting in the bath was broken. Initially sent to a room occupied by another visitor who was preparing for a bath. While I was preparing for my morning bath the staff entered the room without knocking and repaired the light in the bathroom. Staff was uninterested in service. June 19, 2014
Rated 5.0 out of 5.0 by comfortable bed, great service The staff were very kind and helpful. The bed was comfortable and clean. The pillows were on the softer side and I generally like a more firm pillow. I was able to work and study in the outer room, while my husband was comfortable and enjoying the tv in the inner room. June 17, 2014
Rated 5.0 out of 5.0 by Great Service!!!! Very nice staff and rooms were nice. The values of the room was great lots of great restaurants in the area in walking distance June 15, 2014
Rated 5.0 out of 5.0 by Extra Large rooms comfortable bed Great place to stay when traveling near Savannah or if you staying for awhile. June 15, 2014
Rated 5.0 out of 5.0 by great room I can not think of anything except the facility was above average and I would stay there again June 6, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable clean and comfortable rooms and hallways are spacious June 4, 2014
Rated 4.0 out of 5.0 by was good overall it is what it is. I like the idea of having a Manager's reception and wish this Holiday Inn offered this, but they do not. June 4, 2014
Rated 5.0 out of 5.0 by Excellence I frequently stay in Savannah on business travel and have found this property to be accessible , the staff and accommodations to be extremely professional and cost effective. I highly recommend this lodging to all wayward travelers. June 2, 2014
Rated 3.0 out of 5.0 by Good staff, so so stay The staff was very prompt and courteous with all of my request for extra items. Breakfast could have been better. Pancake maker was broken both days i was there. Room had a very noise air conditioner and had to move the cover the quiet it. I've been in cleaner bathrooms also. April 17, 2014
Rated 5.0 out of 5.0 by Worth the price I recently spent 2 nights my stay was comfortable and quiet. the hot breakfast was awesome more than i expected. This hotel was conveniently located 15 minutes drive from the downtown historical district. My only draw back was the pool was not ready.( i think that deserve a discount) But overall my stay was great. April 16, 2014
Rated 1.0 out of 5.0 by I-95 Stayed here many times but this time I was at end of building noise from road kept us up all night booked in advance. The next morning no milk at breakfast asked staff none was ever provided. April 14, 2014
Rated 5.0 out of 5.0 by Great stay and staff This hotel is located right off of the Interstate (I-95) and is about a 20 minute ride ($30 taxi ride) to the Historic District. The hotel is very clean and the staff is well presented and friendly. We usually try to stay with IHG hotels, especially HIE locations, and have never been disappointed. This hotel has two room suites with a separate living area and bedroom. The bathtubs have whirlpool jets in them, and with the size of them could be mistaken for a junior Olympic sized pool. This trip was 3 days and the breakfast was well stocked as well. Close by to several restaurants if you're stopping in for the night, but convenient and well priced for a location outside of the Historic District. Would recommend and stay here again. Thanks April 14, 2014
Rated 5.0 out of 5.0 by Nice place Beds really comfy, room clean and spacious, breakfast ample and hot - coffee not so great, tho. Would stay again anytime and recommend to all. Very nice front desk staff! April 10, 2014
Rated 5.0 out of 5.0 by great room clean hotel with a very comfortable room, and a good breakfast. April 7, 2014
Rated 5.0 out of 5.0 by Great access in Jax First of all the staff are tops! We were forced to change to this location when our previous choice changed hands. This was the best thing that could have happened to us. Antonio is awesome and used his knowledge of local traffic to help me find the best way through town. His courteous and professional behavior makes the hotel feel more like home. The location was safe, easy to access, and offered shopping and dinning choices within a five minute drive. I highly recommend this location and personally know my family and I will always stay here when in Jacksonville, Florida. March 31, 2014
Rated 4.0 out of 5.0 by configuration of room It is nice to have the separate room with sofa and tv. March 27, 2014
Rated 1.0 out of 5.0 by NOT ON WEEKEND! I stayed here on the previous week , on the way down to Florida, on march 6, a thursday. Enjoyed the entire stay so much i made reservations for the trip back , on that night. The room cost me more than double for this night, a friday. MORE THAN DOUBLE! And for that cost I was treated to loud music and thumping bass until well after midnight from some party in the rooms below mine. Asked the front desk about the music and was told only that they would stop "around 1130, 12" . I dont know what the deal was that night but the "party" rooms are just below the second floor rooms and I had no idea there was to be a party and paid twicw as much to have to listen to it. Great place during the week., but spend less than that for a far better room at a bigger hotel like i did the following night . March 20, 2014
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