Rated 4.0 out of 5 by 174
Rated 5.0 out of 5.0 by Larry1987 Great Service
We arrived very late at night and was greeted very warmly.
May 20, 2013
Rated 2.0 out of 5.0 by Herb01 will not stay there again!!
Check in clerk NOT familiar with general geographical area around hotel, also did not understand benefits of Priority Club, not very personable !!
Do not like layout of suites, NO sink in bathroom
Dining facilities do not have a warm and inviting appearance
May 13, 2013
Rated 5.0 out of 5.0 by Jerry73 Comfortable and away from City of Savannah
Staff was very polite and helpful. Room was clean and comfortable. Restaurants nearby. Breakfast was excellent.
April 30, 2013
Rated 1.0 out of 5.0 by tanstaafl Dirty room. Not what I expect from this chain.
Staff was pleasant, and breakfast was very good, as expected from HIX. Our stay was very quiet, especially considering that some rather rowdy people who appeared to be travelling for Spring Break were also staying here. The staff did a great job keeping disturbances to a minimum.
However, clean up and maintain your rooms!
The sink faucet barely worked, and the handle felt like it was about to fall off. The tub & shower was water-stained and filthy. Some other things in the room had been shoddily repaired.
The biggest thing: The sheets had not been changed. Hair was left behind on sheets and pillows. By the time this was discovered, all of our travel gear was in the room I was too tired to do anything about it.
Bottom line: This is not the room quality that I expect from Holiday Inn Express.
Oh yeah, the AC unit stank when running. I forgot to include that in my review that was rejected.
This experience has also tarnished HIX’s reputation with me as a consistent and reliable hotel chain. I changed travel plans because of this experience.
April 18, 2013
Rated 4.0 out of 5.0 by rickster005 Ok Hotel - but you make it too hard to review
It was clean and that's what counts most. I don't want to type so much for a stay that was only one night.
Have a better format to make it easier and quicker to do so.
April 17, 2013
Rated 2.0 out of 5.0 by ed527 not the best
room appeared clean but was a smell that had been cleaned up and still had noticable smell. slept in other bed to avoid. hotel must be a new accusition as it had a jaccuzzi in the bath no tub. not convenoient for older guests
April 10, 2013
Rated 4.0 out of 5.0 by clownmiller Good location with perks
Our family really enjoys staying at this Holiday Inn Express location. My husband and I can have a separate bedroom and our girls are happy to have their own area with the pull-out couch and their own tv. It works out very well for us as we travel I-95. It even has good dining options that are within walking distance from the hotel.
April 7, 2013
Rated 3.0 out of 5.0 by george40 Not up to expectations
The hotel, grounds and common areas were completely up to standard.
But ... while it is normal to find a minor flaw in a room in any hotel, it is disturbing to find several. We were in room 105.
The handle on the shower control was very loose.
The shower head was loose on the wall.
The toilet seat was loose.
The soap ledge had a build-up of dried soap on it.
there wrer burned out bulbs in 2 lamps
The door could not be locked without lifting the door STRONGLY; my wife could not do it. I suspect doors were removed for painting and not replaced in the original location.
Anyway ....the building was fine, the room a bit disappointing ..... thought you should know.
April 5, 2013
Rated 4.0 out of 5.0 by JohnnyG40 Great staff, service and comfortable
The staff is very nice and helpful. Room was nice, clean and comfortable. Breakfast was tasty and good selection
April 4, 2013
Rated 3.0 out of 5.0 by frankb123 Disappointed with HI Express
HVAC unit was very noisy and we couldn't use it if we wanted to sleep. .Had to shut it off and room became very stuffy. Also it looks like HI Express is cutting back on, of all things, the soap. You've got to be kidding with the size of the bar of soap that you supply. To bad and sorry to say, we are regular customers, but will be looking for an alternative hotel for our next trip.
March 31, 2013
Rated 5.0 out of 5.0 by Dennis02066 Comfortable Atomosphere
Good location with many other hotels in the same off-street circle. We found it to be a good stopping point on our driving vacation. Reasonable distance to the historic area. Walking distance to a few restaurants.
We enjoyed playing golf at a course on the same street, just a few hundred yards away.
The hotel was kept clean and appeared well maintained.
Breakfast worker was very efficient and friendly.
Staff at the front desk were accommodating and very pleasant to interact with.
March 24, 2013
Rated 5.0 out of 5.0 by Chief27 Good recommendations
Got good dinner and entertainment recommendations for downtown Savannah from the deck clerk.
March 23, 2013
Rated 3.0 out of 5.0 by caroline2011 Leisure Travel
The overall stay was acceptable however, the convenience was not as desirable....the experience of leaving behind a valuable item in the room and no one claiming to having seen anything of it is totally unacceptable. The initial contact call sort of brushed me off with a nonchalant comment without taking the time to do a report or research. Only after contacting the Corporate Office was there further contact with a description of the items that were contained which are crucial to my personal being...would like to think more security and creditability was applied to housekeeping employees and they held responsible, appears there would be too many opportunities for dishonesty. Would accept and believe in Miracles and would like to think this would appear....an award would be given if these items left could be returned.
March 22, 2013
Rated 4.0 out of 5.0 by Billjack515 Would stay here again
Would stay here again. Beds comfortable, room was clean,.
March 13, 2013
Rated 5.0 out of 5.0 by Charsturtle good service great location
Very conveniently located to Savannah and highway. Front desk staff very helpful in organizing a sightseeing tour for us with pick up from the hotel. That was very much appreciated. Many restaurants within walking distance.
March 11, 2013
Rated 5.0 out of 5.0 by scfasulo Clean and comfortable
I have stayed at a few Holiday Inns. This is one of the nicer ones, clean and friendly.
March 11, 2013
Rated 5.0 out of 5.0 by MBlue A sure Thing...Comfortable, Clean and Convenient!
This Holiday Inn Express has it all! It is comfortale, clean and convenient. The rooms are large, the amenities great and lots of good restaurants within walking distance. The staff is welcoming and accomodating. They are genuinel friendly and professional. The climate of the hotel is friendly and guest - focused. Relaxation begins at the registration desk.
We will definitely return on our drive home to Florida. This is an exceptional value!
March 5, 2013
Rated 4.0 out of 5.0 by vermontannie Great overall but no work out room
Great hotel but no work out room. I would have been great after having spent 8 hours traveling in a vehicle to have been able to walk on a tread mill or rode a stationary bike. It was pouring rain so it was not a good time to be walking around especially in such a busy area.
Maybe this particular Holiday Inn Express would consider putting in a small work out room??
Everything else was great. Thanks.
March 5, 2013
Rated 5.0 out of 5.0 by PapaJ Had a great stay!
My wife and I stopped on way to Fl. Staff made us feel welcome. The room was large and quiet and the bed was comfortable. Had a nice breakfast. Would definitely stay here again.
March 4, 2013
Rated 4.0 out of 5.0 by Klaus5063 Good hotel, but lousy Air conditioner
I am glad that we could spend the night without air conditioning, since that would have been a disaster. My wife is a light sleeper and the AC fan came on every couple of minutes, no matter where we set the thermostat and it was quite noisy. We finally switched it off and had a good night. We could not even switch the fan on continuous, since that button did not seem to have any influence.
March 2, 2013
Rated 3.0 out of 5.0 by Normal61761 No workout room was disappointing.
No workout room. I thought all Expresses had workout rooms.
February 18, 2013
Rated 3.0 out of 5.0 by Ghosthunterdan Average to below
The beds are horrible. The room decor is depresive. The food at breakfast was not be rotated. I dont think I will stay here again.
February 15, 2013
Rated 5.0 out of 5.0 by knucks1 Comfortable bed and great pillows.
Spent the night at this Holliday Inn Express on our way to Florida and was suprised at how large the room was. A living room area seperate from the bedroom. Courtesy breakfast that morning enabled us to start our journey much quicker. Couldn't beat the breakfast. Will definately stay here again.
February 12, 2013
Rated 5.0 out of 5.0 by Mcsax Stay at hie
The hie is a very clean,oconvenient place to spend our overnight when traveling to Florida from Pennsylvania. The staff is friendly always ready to greet us. We have been stopping at this facility for several years. Thank you
February 7, 2013
Rated 5.0 out of 5.0 by Cathy10 Great location and clean hotel!
Thank you for not disappointing! Fast and easy check in, good local restaurants in immediate vicinity, and after a long drive a very clean and comfortable place to stay. The suites are very large and offer privacy when one of you wants to sleep and the other can't sleep! We will be staying there again!
February 1, 2013
Rated 5.0 out of 5.0 by Jackie3 Always stay here
We always stay at this particular H.Inn., but this time the gal at the front desk was swamped with people. She did her best and greeted us with a smiile,but the phone kept ringing and she had to answer it while waiting on customers. We als received nothing like the bottle of water etc. Room was clean and comfortable. Again, this is one HInn that we always come too.
January 27, 2013
Rated 4.0 out of 5.0 by janda02 nice and comfortable
Stayed for 1 night while traveling. The suite was very spacious and comfortable.
January 20, 2013
Rated 1.0 out of 5.0 by charleyk Worst Holiday Inn Express I have ever been in.
Bed sheets did not fit the mattress and kept comming loose so you wound up sleeping on a bare mattress. The bedding over all seemed old and did not fit. The place was in dis repair, the air intake grill on the HVAC was hanging loose and could not be snaped back on. The trim on the interior door handle was hanging loose. The Batteries had to be replaced in the safe. The overall room was poorly lit. Lastly the HVAC nevered stoppoed running and was unabled to cool the room. If this was the first Holiday Inn Exoress I stayed in I would never stay in one again.
January 19, 2013
Rated 5.0 out of 5.0 by usmcamc Great stay
very nice and clean...would stay again....the suite was very nice
January 17, 2013
Rated 5.0 out of 5.0 by quebee Exceptional Value
Stayed here on our way home from a cruise. Very reasonable rates. The hotel is very clean and inviting. The room was fabulous. Stayed in a suite that had a separate room with two queen beds(very comfortable) and large flat screen TV and the other room had a sleeper sofa(that was very comfortable) and another large flat screen TV. Also a refrigerator and microwave. The bathroom was very large with a jetted tub.The hotel desk staff was very pleasant and helpful. Didn't get to experience the free breakfast, but there was hot coffee available 24hrs. No complaints...would stay here again.
January 15, 2013