Rated 3.6 out of 5 by 158
Rated 5.0 out of 5.0 Great Place to Rest Up For Business
This hotel is a wonderful place to rest up while in town for business. Very close to an Olive Garden restaurant and many other choices for lunch or dinner. The hotel is very clean with wonderful staff. I highly recomend this hotel as a best value.
August 12, 2014
Rated 2.0 out of 5.0 by Merk92 under construction
if staying at this hotel make sure your room comes with a refrigerator and microwave, make sure you are provided with hangers makes sure you have any towels. it is under renovation lots of construction noise.
August 12, 2014
Rated 5.0 out of 5.0 by CarolinaTrombone Good Value
Probably the best valued room that I've ever found.
August 10, 2014
Rated 5.0 out of 5.0 by RMH33 Excellent Staff
At our recent stay July 26-28, we found the staff at this HIE to be one of the most friendly staffs that we have ever encountered in any level of hotel that we have ever stayed in. The staff went out of their way to ensure that our stay was pleasurable. Each staff member with whom we made contact had a smile on their face, made conversation with us and all appeared to love their jobs. We find that rare at times in our travels. Room and facilities were adequate but on par with the level of hotel, but the service made our otherwise innocuous stay memorable.
July 31, 2014
Rated 5.0 out of 5.0 by Sunnyman Overnight Stay
Stayed one night in Savannah at the Holiday Inn Express heading north. Had a wonderful stay.
July 29, 2014
Rated 2.0 out of 5.0 by JandAandFamily Decent place - hoped for a bit more for the price
Booked in midtown area as downtown hotels were a bit pricey this week. Hotel was in generally good shape. Room was clean, beds comfortable, but the decor was a bit out of date and bathroom was not what we would expect - clean but not very functional. Also no fan.
July 29, 2014
Rated 4.0 out of 5.0 by christy1030 Nice hotel but don't expect a rollaway bed
Nice hotel, clean, modern, great breakfast and large rooms but they wouldn't give us a rollaway bed due to fire hazard. Our room was very large though, so we don't understand this policy especially because the book in our room said you can call for a crib or rollaway bed.
July 20, 2014
Rated 3.0 out of 5.0 by lanie 2 customer review
I was not happy with the food service. The juice machine was broken and they did not even try to serve any. They could have gooten it from the local food store. The pancake maker took too long and made small pancakes. The room did not have a refrigerator or microwave and when I asked about it they told me I had to ask for a room with one. No one told us that to begin with or we would have asked for one. When we asked for a bus tour to downtown the front desk person said here are some numbers go call yourself. This was not our greatest experience. We had to ask for someone to come and clean our room.
July 9, 2014
Rated 3.0 out of 5.0 by P.K.D. Overall a nice hotel and great staff
We felt for the price we paid for the room there would be better accommodations.
Overall this is a nice hotel and the staff was very friendly. The location was convenient but the parking was a nightmare but the hotel was booked solid.
July 2, 2014
Rated 5.0 out of 5.0 by Almalilia Voice of the nations
Great staff! Great food!
Checking was a challenge ...but they made up for it !left some stuff in my room hoping to get it back!
June 30, 2014
Rated 2.0 out of 5.0 by Joe PR Cant relax
the hotel is in a good location, the issue i have is whit the cleanness of the hotel they don't move the furniture of the room to clean ,the housekeeping don't let you relax ,they go in and out of the rooms and slamming the doors cant rest like that
June 30, 2014
Rated 4.0 out of 5.0 by SmilinSam47 Staff and Service!
Your staff was so excellent! Even though I were not reconized as a Priority (IGH) member. Every one was so helpful. I was there while we celebrate our 50th Class Reunion. There were other guests there and your staff seem to be there for everyone. Although there were upgrades being done on the exterior the outside area was nice, clean and organized. The room were a bit small (doubles) and lighting were very bad. I expected to see a small microwave and refer unit. Overall, I enjoyed my stay and will use this hotel again if in the area.
June 25, 2014
Rated 3.0 out of 5.0 by Granny2011 Would not recommend this hotel
Poor Service, Noisy Rooms, Poor Breakfast Bar.
Bed was comfortable but couldn't sleep due to noise in the hallways. A/C didn't work properly. Overall I would not stay in this hotel again. Was very disappointed since we always stay at Holiday Inn Express hotels and have never had a bad one.
June 23, 2014
Rated 3.0 out of 5.0 by Debbyny60 Wedding in Savannah
My overall experience was OK. The hotel had some kind of scaffolding outside. The food breakfast was OK. Some of the food that should have been hot was cold.
The lobby had a very strong Tilex smell.The staff was great!
June 20, 2014
Rated 4.0 out of 5.0 by klams Overall review during renovation and upgrade
This review covers two days at the Holiday Inn Express in Savannah, GA Mid-town.
Given the work going on we had to put up with a little noise durng the day, but most of our day was actually away from the building. However, being on the ground floor durig this period of time, we had to make sure our window curtains were drawn before dark as the workers were their until nearly dark.
Putting that out of the picture the Motel was efficient and most helpful to its clients and very respectful. I will consider staying this particular motel in the future.
June 13, 2014
Rated 5.0 out of 5.0 by Homer '66 Accomodating Hotel
I often travel alone, and I have to use a motorized wheelchair. This property -- with rooms having an open shower -- was the easiest I've ever had to navigate. The stay was virtually flawless.
June 6, 2014
Rated 2.0 out of 5.0 by lagmedctr Not a good value for the price.
Staff was very friendly and tried to accommodate the problems we encountered during our stay. Room didn't get cleaned, carpet really nasty and stained. Lighting in room and bathroom was Horrible. Looks like they are trying to "spruce up" the place but has a lot to freshen up. Just didn't feel very clean. The breakfast was one of the worst I've ever had at hotels that offer it.
June 4, 2014
Rated 4.0 out of 5.0 by Savannah 52 Hotel Review
Property was undergoing renovations. Hard to access property from road.
Staff was one of the best ever!
June 4, 2014
Rated 4.0 out of 5.0 by sheshe0307 get away for group of friends
Overall my husband and I enjoyed our stay at the Holiday Inn
June 4, 2014
Rated 5.0 out of 5.0 by IT Guy Location and great service
Always enjoy staying at HI Express Midtown. great location and hot breakfast.
June 2, 2014
Rated 3.0 out of 5.0 by Shay79 Just ok
I stayed at the Holiday Inn from May 6th - May 28th. For the most part the stay at the hotel was nice. Now what I really didn't like was the Front desk agent name Paul. On three occasions he was rude towards me. First encounter was when I left my key card in my room twice in one day. He had the nerve to asked me, "Are you leaving your key card upstairs on purpose?" Like really. Second encounter was when I came downstairs and told him that it wasn't any pressure coming from the shower head. He asked me, " Do your phone work in your room?" The last one encounter was when I call the front desk and asked him to transfer me to my co-worker room.#gave him her full name# So he asked me," what's her room ?" I told him I don't know and I said it with a attitude. He rebuttal, "Mannnn!" I never was transfer over to my co worker room. He must had put the phone on mute I was sitting there for over an minute waiting. I don't know what was his issue towards me.
May 29, 2014
Rated 4.0 out of 5.0 by PamBP Nice hospitality
The front desk were very accommodating. I arrived
Before check in time which I requested but they gad no record of and were nice enough to provide me a room. My only problem was there was a family above me and their children were running across the floor back and forth all night.
May 14, 2014
Rated 2.0 out of 5.0 by RR traveler Loud maid service and no cable
This was one of my worst stays in years. My room was on the first floor next to the meeting/conference room and across the hall from the maids room. After getting in very late I was woke up by a meeting going on next door. I decided to trun the tv on to drown out some noise but the cable was not working. I had to go to the pool area for peace and quiet. The next morning I was woke up several times by housekeeping banging on the door at 8am. This happened every 20-30 minutes until I finally got up and went to pool area.
May 13, 2014
Rated 3.0 out of 5.0 by MarkakaGus What a difference a week makes...
stayed in this hotel a week earlier and had a great experience - couldn't have recommended it highly enough (with the one minor inconvenience being a lack of guest laundry!) - staff great and thoroughly enjoyed our day there.....
a week later and quite different - reception staff seemed to be determined to keep us hanging around as long as possible and didn't seem to make any effort to get us into rooms any earlier than posted check in time....
travelled enough to understand the logistics involved with getting rooms ready within house keeping schedules but they kept us waiting for over four hours to get in to any of our rooms and this was as we watched any number of people check out and the car park empty
would try using this hotel again but if our second visit had been our first experience of it would not bother going back again.... and thats as a ihg rewards member...
May 6, 2014
Rated 5.0 out of 5.0 by Mike B 87 Great staff of friendly and professional people
I would heartily recommend this hotel to anyone who will be visiting the Savannah area!...
May 5, 2014
Rated 4.0 out of 5.0 by Kim2900 Good hotel and location - renovations over soon!
I have stayed here many times and you can't beat the price and location. I have always found the staff to be very nice and helpful. They are going through renovations but all hotels must do this at some time and it didn't cause much discomfort at all. Great location for food and shopping and general visits to Savannah. The breakfast rating was not that great but I am not into that type of breakfast. Good coffee and that is the most important thing. I will continue to stay here.
April 20, 2014
Rated 3.0 out of 5.0 by Tredgh3654 Would stay downtown next time.
Beds comfortable. Room adjacent to elevator is always a little noisy. WIFI in room had very weak signal. Chairs in room were not comfortable. Would stay downtown next time. Worth the few bucks more.
April 17, 2014
Rated 1.0 out of 5.0 by FranktheD Worst Holiday Inn Experience Ever!!!
I am a regular traveler and regular holiday inn express patron. Savannah was terrible. No toaster and no cinnamon rolls. The staff did not seem to care. Half the TV channels did not work. I asked why two days in a row. "Oh, I guess I better call Direct TV" Are you trying to tell me that with an account as large as Holiday Inn , you cant get the TV fixed. BTW, I was unable to see the NCAA National Championship game. Terrible.
I want Holiday Inn to contact me and refund half my cost.
April 14, 2014
Rated 3.0 out of 5.0 by PCVisit Average
Cigarette burns on carpet. No refrigerator. No comfortable chair in room.
April 11, 2014
Rated 1.0 out of 5.0 by DCMUSCG Embarrased
My wife and I have stayed at your Holiday Inn located on Abercon St. in Savannah, Ga. on three occasions since Feb. of 2010.
My wife and I booked a two night stay there for the 1st and 2nd of April of this year. We convinced our Son and his wife to cancel their reservations at another hotel in Savannah and to book a room at the same Holiday Inn on Abercorn which we were staying so we could be together. I told them that our past experience has been that the hotel was an exceptional value and that our previous stays have always exceeded our expectations.
The room which my wife and I booked (room #126) met our expectations but we were totally embarrassed when we learned that the room my Son booked (room #317) was well below par. There were stains on the wall below the A/C, dirty carpet, dirty windows and stained lavatory from the brown water which came from the lavatory and bath faucets. My Son notified the desk clerk who apologized and offered a refund for that night and assured my Son that the items mentioned would be corrected. The items mentioned were not corrected by the time we returned to the hotel that evening as promised. My wife and I were so embarrassed that we felt it necessary to apologize to my Son and his family for suggesting that they cancel their hotel reservations and to book their two night stay at this hotel.
In addition to this, I told the clerk that I did not get a bill under my room door the morning of our departure. The desk clerk said that I would receive one VIA e-mail which I have not received at the time of this review.
April 7, 2014