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Rated 4.0 out of 5 by 98 reviewers.
Rated 3.0 out of 5.0 by Staff not very welcome The hotel is old and it needs a good face lift. Staff needs to be more welcome and give good and efficient information to the guests when they arrive. Breakfast is okay but it could be improved. July 22, 2014
Rated 4.0 out of 5.0 by Comfortable Stay The welcome from Front Desk staff on arrival was brilliant. Very welcoming. They were all most helpful and professional during the whole stay. Our room on lobby level near ice and vending machines. Breakfast first morning was fine, however hot choices got less as the week progressed. The plastic cutlery is too flimsey. Either use stainless steel cutlery (as in UK hotels) or get firmer plastic ones. Ate most of my food with my fingers! Hotel could do with a makeover as looks a little tired in places. Would stay again if in the area. July 21, 2014
Rated 3.0 out of 5.0 by lousy breakfast and wifi Orange juice served in breakfast was made from concentrate - not fresh juices. Coffee served was watery and flavourless - terrible. Connecting to wifi in the guest room was a slow and irritating process - had to wait 15 minutes for a connection a few times and had to be repeated everyday for the 7 days I stayed at this hotel. July 15, 2014
Rated 5.0 out of 5.0 by My home away from home when in Toronto I recommend it to anyone travelling and working around the GTO !! July 13, 2014
Rated 4.0 out of 5.0 by Frequent Guest I have stayed at this hotel several times and am usually quite pleased with the staff. However, during this stay, I contested the rate I was charged as I was made aware that the person staying in the room next to me was charged significantly less for her room. Upon questioning this with the two women at the front desk at check-out, they both insisted that there was absolutely nothing the hotel could do to rectify the situation, and asked the Manager to come speak with me. Thankfully, the Manager was very pleasant, asked very little of me, and proceeded with a rate adjustment for both nights. My suggestion - if there are any issues with your stay, speak to the Manager. My suggestion to the hotel management - ensure the front desk staff are aware of what can be done to appease hotel guests. July 3, 2014
Rated 5.0 out of 5.0 by COMFORTABLE STAY I enjoyed my stay at the Holiday Inn Express this year again. I came down from Ottawa to meet with friends and attend Pride Week activities. The room was very clean, comfortable bed to sleep in. I've got to find pillows like the ones in the room! I had a two queen bed, non-smoker room, and was happy with the space and comfort. The location is ideal for us. Close to Scarborough town center shopping, close to the highway, and accessibility to restaurant Keg close by. This is my second stay here in two years, so happy overall. The only observations I have is the noise of the air conditioning, but this was not a problem for me because I sleep with ear plugs on, reason for me to sleep close to the window. The free breakfast was OK, average selection. July 2, 2014
Rated 2.0 out of 5.0 by not the best holidayinn i stayed at this hotel is pretty but has a lot of room for improvement specially in maintenance and staff June 27, 2014
Rated 4.0 out of 5.0 by handy to Hwy 401, but beware noise and poor curtains everything else about the hotel is spot-on for a Holiday Inn Express, but the curtains do not keep out the light and because the highway is so close by, the traffic noise is noticeable. June 27, 2014
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