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Rated 4.0 out of 5 by 69 reviewers.
Rated 4.0 out of 5.0 Always a Great Stay I've frequented this hotel location often over the past 10 years or so. The staff and quality has always been great. I've come to expect that and have never been dissapointed in that aspect of it. The breakfast food quality has always remained consistent. Never great but never supper terrible and the McDonalds near by is my saving grace. We will be back again I am sure! February 20, 2014
Rated 4.0 out of 5.0 by Great Staff The front desk staff are always great at this location and go out of their way to treat you like you are special. I have stayed at this location several time and have nothing bad about it. The only problem I had this time was I found the bed a little hard. But that could be more my age than their beds. LOL I will deffinetly be staying here again. February 3, 2014
Rated 5.0 out of 5.0 by Nice Rooms but where are the outlets The whole property has a nice feel to it. The lobby is very inviting and has a different look than the normal HI Express. The rooms carry this feeling as they have exposed brick and are nicely laid out. The desk chair is great as it has height adjustment that allows you to work at a comfortable level (too many hotel desk chairs are too low in relationship to the desk). All of these things lead me to recommend this property. There are really only two things I have issues with. The first is the number of outlets in the room. Like many rooms there just isn't enough. One at the desk is hardly enough when you are trying to do work on your computer and then charge your phone and blue tooth earpiece. If there were some near the bed stands that would be great but there aren't. This left me with putting both chargers in the bathroom and since I use my cell phone as my alarm clock this is really inconvenient. I also like to press my clothes in the morning and the only outlet I could find was back in the corner behind the sofa. My other gripe is when the fan is connected to the light switch in the bathroom. I do not need the fan to run every time I turn on the light. It was made worse by the fact that this had to be the noisiest vent fan I have heard. Had to close the bathroom door to hear the TV. January 31, 2014
Rated 4.0 out of 5.0 by Very clean, quiet, comfortable and pleasing staff all around. Good value and reliable. We have stayed here 3 times and will be back. It's convenient and accessible. We like staying here. A.B. Collingwood, ON January 11, 2014
Rated 2.0 out of 5.0 by Good location but... The location was good and the breakfast was good...but I travel quite a bit for competitions and usually book at least 3 rooms, I have come to expect a fridge at least in my room to keep drinks cold, quite a few hotels even include a microwave. In the future I will not be staying in hotels that do not have room refrigerators. January 1, 2014
Rated 5.0 out of 5.0 by Good all around Despite the fact that the hotel was at full capacity,(I imagine due to the ice storm) staff were extremely friendly, breakfast was hot and plentiful. All around a great experience. We've stayed there before and will stay there again and again. Great job!!! December 29, 2013
Rated 3.0 out of 5.0 by Be Careful of Wake-up Calls I booked for a wake up call on check in for 4:00 am every day of my stay as I have early business meetings. Monday morning at 5:30 am my bright and early 4:00 am wake up call rings me awake, despite the front desk guy confirming the time with me. My Monday work day did not go well due to the fact I was late. Lesson learned: When booking wake-up calls, call the front desk back at a later time to confirm what they set up for you, or you may regret not doing this. December 23, 2013
Rated 5.0 out of 5.0 by Clean hotel and friendly staff I've stayed at this hotel many times and will continue to book here in the future. The rooms are very clean, staff is friendly and price is affordable. December 18, 2013
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