Rated 4.0 out of 5.0 by rockymountain27 Great Staff
The staff went out of there way to provide for our every needs. We arrived for breakfast and it was very busy (no seating except for a small table.
Immediately, one of the staff put up a table and brought chairs for our family breakfast.
The only thing that was a concern to me is that the elevator was not working. Watching the staff take very large items up and downstairs was painful for me to watch.
May 17, 2013
Rated 5.0 out of 5.0 by BenC0991 Best Value for Money in Scarborough
For the price, best place to stay. Warm and friendly staff, clean and well appointed rooms, quiet, good in-room amenities, excellent work space for business travel, overall enjoyed it very much and would recommend it without hesitiation
May 13, 2013
Rated 4.0 out of 5.0 by rpt613 Very good overall
Room was clean and comfortable. Staff were nice. Only complaint was noise in hallways outside my room late at night (kids carrying on). Blame for that belongs to the parents or other adult supervisors. Not much the hotel can do short of putting on extra staff for night patrols which would probably add to cost of stay. Maybe a few well placed signs around the property reminding guests to keep it down at night would help.
May 8, 2013
Rated 4.0 out of 5.0 by JF001 Excellent service from the Front Desk and Breakfast staff
After a long and stressful trip, we were happy to arrive and the front desk greeted us nicely. The room was fairly large and the furniture was updated. The best part was the breakfast and the young lady on duty, i think her name is «Ashifa». Every morning she greeted me and she remembered me, and the purpose of our trip to help my sister in law . We were missing Kleenex and toilet paper in the room and she gracefully got everything for us. She was cheerfull and nice to talk to. I think we will return to this property just to meet her again !!!
May 7, 2013
Rated 5.0 out of 5.0 by StevenA My Other Home in Toronto
The Staff always make me feel so welcome as if it is my home away from home. I would not think of staying anywhere else when I am in Toronto.
April 28, 2013
Rated 4.0 out of 5.0 by TravellerTR Good Solid Choice
Staff was warm and polite and well informed. Got a great nights sleep. The beds were comfy, nice and firm. Breakfast was nice but could have had some more fresh fruit. Not a deal breaker though. I will stay there again the next time I travel to Toronto. Almost forgot.....the cookies at the front desk were a nice touch, and delicious.
April 24, 2013
Rated 1.0 out of 5.0 by lolojean Poor Front Desk staff
I called to make a reservation in the midafternoon and after several times of saying no to the rooms they offered (all of which were not in my personal preferences) we agreed to a room. When we arrived later that night the front desk had switch us to the first room they had offered and I had refused. It took several minutes to get the room I had agreed to and the front staff was not at all pleasant about it,. If this had been my first experience with Holiday Inn Express, it would have been my last.
April 24, 2013
Rated 5.0 out of 5.0 by CoupleinPanama Feeling like home!
I felt I had to write this even though doing this kind of thing is a rarity for me.
I want people to know what a great hotel that this one is. From the minute we walked in we felt 'at home'.
The staff were amazing. The rooms were spotless and above all the washrooms, in the rooms and in the entire hotel, were absolutely SPOTLESS!!
We had one slight problem and that was with our phone and when we asked them about it they were up to our room within a minute and had it fixed.
The room was so comfortable and the window had a screen which gave us a nice breeze and fresh air.
The breakfast buffet was excellent!!
We didn't want to leave.
The Keg restaurant, which is our favorite was right beside the hotel. The location of the hotel is another plus. 20 minutes to the airport and minutes to the Durham region.
I could go on and on but I don't want to bore you.
I just want to say that we will 110% recommend this hotel to all of our friends and needless to say that when we come back to Toronto we will definitely stay here again,
Thanks to all of the staff for making our stay awesome.
April 21, 2013