Rated 5.0 out of 5.0 by CNA132 So friendly, great customer service
I stayed at this hotel with my husband for our anniversary. We had reservations for the Medieval Times show down the street. The front desk was extraordinary with their customer service. They were very friendly and actually had several conversations with me. I never have been to any place that was that way. They REALLY paid attention to mine and my husbands needs. I would recommend this hotel to everyone. When I go to Chicago in the future, I will stay again even if my business is in the city. Thank you again for your kindness and excellent service.
May 21, 2013
Rated 5.0 out of 5.0 by Barbara56 Its handy!
Our daughter lives in the apartments just up the road so it is very handy for us - The price is great too!
May 20, 2013
Rated 4.0 out of 5.0 by Rangerguy Enjoyable weekend
Staff was excellent. Room clean comfortable except housekeeping turned up heat whenever they worked causing the room to be quite warm upon our return each day. Platinum upgrades are limited and an upgrade is just a slightly larger king room. Breakfast was very good and well kept despite large numbers. Will have to call priority club in regards to points discrepancy. Not the hotel's fault.
May 18, 2013
Rated 4.0 out of 5.0 by Mel32506 Nice hotel
Staff was friendly, hotel breakfast was good and there were several choices! The only issue I had was that the tub faucet was backwards..the cold was hot and the hot was cold... other than that we enjoyed our stay!
April 26, 2013
Rated 4.0 out of 5.0 by USAviator1 expectations were not met
I travel for work, I stay only at IHG hotels and I am a platinum priority club member.
most of the hotels offer a free upgrade without request.
this time I was not given an upgrade, and when I made the suggestion, I was told that there were none available.
the hotel was far from sold out, so I tend to believe I was not told the truth.
with many hotels in the Chicago area, I will go to those that are more accommodating to my needs.
April 22, 2013
Rated 5.0 out of 5.0 by Abodz Great Staff!!!
Stayed two nights at Schaumburg Holiday Inn. Great staff at the front desk.Very friendly and answered our questions. Rooms were very clean. Breakfast was good. Will stay here again. Loved the restaurant next to the hotel. Great hotel!!!!
April 19, 2013
Rated 5.0 out of 5.0 by Kent12345678 Convenient Location
This place was great for a quick business trip to Schaumberg. It was close to Motorola, a short drive to some really good Chicago restaurants for Steak dinners and Breakfasts.
Too bad the weather didn't allow much outdoor time.
March 25, 2013
Rated 4.0 out of 5.0 by Jane51 Overall good experience
I never can understand why when you have 4 people in a room they only give you 3 sets of towels???? The first night we had to ask for more and they were delivered to our room while we were eating dinner. But the next day when the maid serviced the room, once again she only left 3 sets of towels!! We never did receive the fourth set because it was late in the evening and no one had access to the linens.
March 22, 2013