Rated 4.4 out of 5 by 60
Rated 5.0 out of 5.0 by fuzzyswimming One of the bsst
This Holiday Inn Express changed my mind about Holiday Inn Express! What a great place to stay with friendly staff, comfortable rooms, beautiful pool, great breakfast, and plenty of free parking. It is located just off US 30 but there is not a trace of road noise. The neighborhood is nice so that you do not have to fear for your life just to get there. A great value for the money!
October 4, 2013
Rated 5.0 out of 5.0 by robinw27 nice big room and good service
The location was close to where I had to do business and the room was very large, great for relaxing.
October 4, 2013
Rated 5.0 out of 5.0 by Linda2121 COMFORTABLE AND EASE OF ACCESS
ANOTHER NICE HI EXPRESS. WE HAVE BEEN VERY FORTUNATE IN OUR TRAVELS TO GET GREAT ACCOMMENDATION AND EXCELLENT STAFF. WE WILL BE STAYING IN ANOTHER HI EXPRESS TOMORROW NIGHT AND ALWAYS CAN EXPECT GREAT SERVICE.
October 1, 2013
Rated 3.0 out of 5.0 by Lblatzer Smoke filled room and overcharged
As soon as I walked into the room, I was overwhelmed by the smell of smoke. I walked directly out to the desk and told the man. He offered to move us but didn't seem overly accommodating to do so. He did say that if it became overwhelming to let him know. I suppose if I would have switched rooms my stay would have been much more pleasant. That is my fault I admit. But the fact that they even allowed a room to smell like that and tried to place a guest in there is disgusting.
After I checked out, I did not receive a final receipt. I only had the one from when I checked in. When I checked my bank account the next day, I had been charged $20 extra. I would think that if some fee had changed, they would have told me upon checkout when they swiped my card.
October 1, 2013
Rated 4.0 out of 5.0 by Pots Plastic curtains
We have stayed at your location many times. We have family in the area and stay at least 4 times a year and usually more. My kids and grandkids love the pool and just staying at the "hotel" as our 4 year old would say.
On the curtain situation they do not close completely in any room we have stayed. We try and overlay them, put pillows to hold them, and just see the sunlight in the am. I had planned to bring some clothespins to keep them closed but forgot!! Maybe you could provide clips of some kind to keep them closed. Whoever sold you on the idea they close was a good salesperson. Food for thought!!
September 11, 2013
Rated 5.0 out of 5.0 Very comfortable bed & great service
Front desk staff were very kind and always greeted us. Clean rooms, always had plenty of towels and breakfast was nice. We were there a week and you had to ask for bedding to be changed. It wasn't done on a daily basis. They have a nice pool & hot tub. Several selections for eating areas close. There is a cute bar up the road called Finnegans which was friendly. Boston's resturant was really good.
It really helped that the hotel had a computer room. We were able to print off a map for places we wanted to see in Chicago!
They also provide a laundry room which helped because my husband was there for work so I was able to do up his dirty clothes before traveling back to Oklahoma! A plus!
Parking was nice and well lit for late hour return. It's a safe area and I would recommend staying here.
Thanks Baker Corp for a nice week stay and visit to Chicago! Hope we can return!
September 6, 2013
Rated 5.0 out of 5.0 by meister Hotel is a 10
Our experience during our stay at this Holiday Inn Express was fantastic! We would rate this hotel a 10 from check in to check out.
September 5, 2013
Rated 4.0 out of 5.0 by Larry53 bathroom
I stayed using my priority points. The bathroom was not fully useable, and my wife and I were a little surprised. This is the first
time that I was not completely satisfied.
September 4, 2013
Rated 5.0 out of 5.0 by NancyH comfortable beds and pillows.
I have stayed here three times in the last few months and have not been disappointed. Beds/rooms are comfortable and I esp enjoy receiving the local paper on the weekends. Not close to expressway access but great local amenities.
August 22, 2013
Rated 1.0 out of 5.0 by lucy60 DIRTY and LOUD!!
The windows were filthy, and stairway carpet was some of the dirtiest I've ever seen, the overall cleanliness was poor.
There were loud parties/fights going on from 2:00am - 4:30am.
One of my worst experiences at a Holiday Inn!!!
August 16, 2013
Rated 5.0 out of 5.0 by BetsyBob Great place to stay!
We stayed here 7 days to visit my sister, and it was wonderful! Clariissa was our housekeeper for most of the time and treated us like royalty! The people at the front desk like Miriam and Becky never failed to say Hello with a big smile as we came back to the room. Overall, one of the best experiences we have ever had staying in a hotel/motel!!!! Thanks for making our stay so great!
August 13, 2013
Rated 5.0 out of 5.0 by Rosemaryrs Comforable stay overall.
Stayed one night as stop over on our way home from trip out west. Very relaxing and close to many restaurants and stores. Would stay again.
August 9, 2013
Rated 3.0 out of 5.0 by D0420 Nice room not happy with the staff
When I made the reservations I gave my rewards number and reserved 3 rooms, 2 king and 1 double. The morning of our arrival I received a call from my girlfriend which had one of the rooms and told me that I had 1 king and 2 double rooms. I called the hotel and spoke to a lady at the front desk and all she kepted saying was I reserved 1 king and 2 double. I had copies of my reservations and it stated I had 2 kings and 1 double. She was not very pleasant to deal with. When I did check in the person at the desk at that time was very nice and I did get the rooms that I did reserve. Then to find out I was not credited for the rooms on my rewards account which I did take care of that on Monday. Plus I wasn't even recognised as a rewards club member. I have never had to go through all this trouble with any of your other hotels.
August 2, 2013
Rated 3.0 out of 5.0 by dbat Too pricey
Upon checking into my room I was surprised to find one king bed. I was expecting two queen beds as a friend was also staying in the room with me. I was also surprised to find that I was in a "kids" suite - another room with two twin beds - since I was not traveling with children. For the price of the room neither of us had any desire to sleep in a twin bed - not to mention that both twin beds looked as if they had indeed been made up by children, i.e., quilts very haphazard and rumpled, bed skirts caught up in between the mattress, etc. I called the front desk within a couple of minutes of checking in to see if I could have another room with two queen beds. I was informed that I would not be able to move to a different room. The room itself was in need of some updating. The bed skirt had quite a number of stains so even if it had been recently cleaned it still appeared dirty. The chair was pretty grungy looking - not very inviting to sit in. The glass shelf holding the towels in the bathroom was dusty and looked as if it had not seen any Windex in some time. The breakfast buffet which was available until 9:30 a.m. was pretty well picked over at 8:50 a.m. when we got there. Over all, I think that this is an extremely pricey hotel.
August 1, 2013
Rated 5.0 out of 5.0 by GLC1 Best in area
We recently had a 5 night stay in this hotel and were very well pleased. We booked directly with the hotel since we were not familiar with it and had questions. From beginning to end the service of the staff was excellent. The room size was generous and clean. The breakfast was nice and varied from morning to morning.
We had no complaints throughout our stay. We have stayed in at least 4 different hotels in the local area when visiting family This was the best value by far and equal to or better than all the others.
August 1, 2013
Rated 5.0 out of 5.0 by nurs83 Family reunion
My Mom,sister,sister in law and I needed to find a good place for our reunion and we were sold on the friendliness and openness of the manager and hotel planner Ellen right away. Everything went very smoothly,the rooms were as expected and check ins were all smooth and meeting room was very nice and set up as we requested. No complaints from any of the people who attended. Very Happy!!
July 25, 2013
Rated 3.0 out of 5.0 by BertS Hard to sleep
This is a problem with all hotels, but the AC units need to be fixed so that you can get a good nights sleep without the constant roar when it comes on.
July 21, 2013
Rated 3.0 out of 5.0 by 2chris22 Comfortable
I had a hard time connecting to the wireless. Due to this being a stay due to work, this was very important to me. The mini fridge did not work. The coffe maker had not been cleaned in a while.
July 21, 2013
Rated 1.0 out of 5.0 by jokerz4fun Early check out
I have been coming to this Holiday Inn for the last few months and have been really pleased with the service, until my last visit. I made reservations to stay for 9 days. So I was surprised to find a bill under my door after day two. I walked down to the front desk to let them know there was a mistake. i was told that the hotel was booked and there was nothing she could do for me. I reminded her that I was supposed to stay till next week and I'm a platinum member and she again said there was nothing she could do because the "new system" wouldn't allow her.
I had to leave work early to pack and check out. I also on a Friday have to find a new hotel to stay at. If this is how reward members are treated I would rather take my business else where
July 19, 2013
Rated 5.0 out of 5.0 by armyranger great service
staff goes above and beyond at any given point, would stay here on any given day
July 18, 2013
Rated 5.0 out of 5.0 by YeseniaE Way nicer than expected!!
Great hotel and super friendly staff. I can't remember her name but the young lady (working PM shift on July 5th) was very accommodating and extremely helpful. She was AWESOME!!
July 12, 2013
Rated 5.0 out of 5.0 by MyBuddySammy Best of the Best
Believe it or not, I have stayed at this Holiday Inn Express hotel in Schererville, IN nearly every week for three or four nights per week for the last three years as a result of a business contract I have had with a Munster, IN organization. During this long period of time, I have not only learned the names of the hotel managers and staff, but many of them I now consider to be my friends. They are wonderful people who take their jobs seriously and provide excellent service for all of their guests, not just me. The hotel rooms are always clean, the beds and pillows are comfortable and not saggy or worn out.
The breakfast bar has fresh hot & cold food every morning; refreshed often and well maintained by a full-time hotel employee who also keeps the tables clean for the next guest use.
On a couple of occasions I asked the hotel maintenance crew to attend to a minor item or two and when I returned to my room at the end of the day the item was repaired or the light bulb replaced as requested. The hotel guest IT network was upgraded well over a year ago resuting in excellent wireless network speed; and recently the business center PCs were replaced with new equipment.
The hotel manager and his crew are terrific. They have all contributed to make my three (3) year stay at their Holiday Inn Express in Schererville, IN a wonderful and comfortable experience.
June 30, 2013
Rated 5.0 out of 5.0 by nanaK great place
This Holiday Inn express was our first one to say at. It is very nice and the staff is excellent. I recommend it a place to stay. This place out beats any one I have stayed at. From Indiana to Georgia and places in between . Every one who works there should be proud of themselves and I thank you. Will back again you can be sure of that.
June 28, 2013
Rated 5.0 out of 5.0 by Chad1112 great breakfast and clean and comfortable room
The breakfast was very good with excellent cinnamon roles. The king size bed was great,room was clean. Staff was very friendly.
June 28, 2013
Rated 5.0 out of 5.0 by jokerz4fun Staff
The hotel staff goes above and beyond to help the guest out in any way they can. It is always nice to see smiling faces when you check in or just walk by. Paige has been more than helpful with company reservations, billing questions, or local restaurants. She is always in a positive upbeat mood which is nice to see after a long day of traveling or work. Keep up the great job!!!
June 26, 2013
Rated 5.0 out of 5.0 by Curbie83 Relaxng and quiet
My husband, family and friends returned to the area to attend my Mother's funeral. The hotel had 2 other wedding parties staying the same weekend. This is the first time I have stayed in a hotel that I didn't hear people in the hallway or doors slamming. The beds were comfortable and the staff very welcoming. The breakfast choices were numerable, there was something for everyone. I would highly recommend this facility to anyone planning to stay in this area.
June 11, 2013
Rated 5.0 out of 5.0 by Jean2235 Excellent property
This HI Express was the best in a very long time.
Courtesy, cleanliness, safety and comfort were all
paramount to the great staff. Only one small issue,
the coffee pot was broken but not a big problem.
Keep it up Schereville!
May 28, 2013
Rated 5.0 out of 5.0 by stosh4 Good location
when staying in this area you are close to major expressways and plenty of eating joints. The staff is very nice and helpful. the room is clean and quiet so you can sleep with no noise. would go back again.
April 18, 2013
Rated 3.0 out of 5.0 by Nickname529 It was okay
I only recommend places that really impress me. This hotel was okay, but not one I would take the time to tell people about.
The pros: employees are very nice, the rooms are clean, the pool, though small, is nice and warm.
The cons: the shower water temperature fluctuated frequently, the beds are very hard, the whirlpool water was always cold, and the free breakfast was not good.
April 12, 2013
Rated 5.0 out of 5.0 by Mrs5 Very comfortable
This location is very well kept and comfortable. We have stayed here before and were not dissappointed at all.
April 7, 2013