Rated 4.5 out of 5 by 103
Rated 5.0 out of 5.0 by timmyg13 very nice and staff are excellent
very clean and new hotel, rooms are very functional and the beds and pillows all good.
breakfast was excellent with a good variety of choices. I found the staff to be very pleasent and helpful
July 30, 2014
Rated 4.0 out of 5.0 by avisitor2013 Very good stay
The room was comfortable & clean.
A couple of issues with the room:
* THe closet / mirror is in an awkward location. Use closes access to teh bathroom & the door.
July 28, 2014
Rated 3.0 out of 5.0 by Danny1968 Very Clean & Comfortable Rooms with poor attitudes at the front desk.
The room was very clean and comfortable. The front desk check-in services was very poor with an attitude. This is the 2nd time I have experienced that at this location, it will be the last.
July 22, 2014
Rated 5.0 out of 5.0 by Alex6 Convenient location - near family and Culvers.
Stay here often to visit family. Convenient location - easy to turn on busy Rt. 30 because of traffic signal. (Very helpful if trying to turn left during busy traffic hours.)
July 22, 2014
Rated 5.0 out of 5.0 by chopper12 Great Hotel
The only reason that I rated sleep conditions a bit lower was because we were next to the mechanical room the first night. It still didn't cause much of an issue.
July 20, 2014
Rated 5.0 out of 5.0 by Hersh14 Comfortable and quiet
Nice room and relaxing. The bed was nice and soft. The room was quiet.
July 15, 2014
Rated 5.0 out of 5.0 by Cal10 Exceptional Stay
Thanks so much for a wonderful stay. Check in and check out were simple. The staff was exceptional. Complimentary breakfast went beyond expectations. Strongly recommend this hotel.
July 10, 2014
Rated 3.0 out of 5.0 by bookgrrrl Very overpriced for what you get
For the price of these rooms I expected something better. The mattresses in both rooms (I stayed in two) were extremely hard and uncomfortable. I was placed in a room next to extremely loud equipment AND a 24 hour laundry room, even though the hotel was not full and they could have given me a quieter room. The smoke alarm flashed all night long, which coupled with the sound of a jet engine starting up around 2 a.m. every night prevented sound sleep. The A/C also did not work well and the room had a mildew smell.
The second room I stayed in was better, but equipment was unplugged and I had to move furniture to find plugs. All in all, I've stayed in much cheaper places with better amenities.
July 9, 2014
Rated 4.0 out of 5.0 by Joe MoJo did not recieve militay/gov discount
had the best night sleep ever.....
staff was very friendly.....
limited nite staff (one employee)
outside trash can overfill with trash...
arrive for check in and was unable to receive military/gov discount....staff told me that they had no more rooms left...but they had other rooms that cost more....
I might go across the road to the newer hotel that they just finish building for my military/gov discount next time i am in town.
July 7, 2014
Rated 5.0 out of 5.0 by Abby2006 Great service excellent. Customer service
Had an excellent stay,great breakfast will definitely return again
July 6, 2014
Rated 5.0 out of 5.0 by nanaK toaster
need new toaster in dinning area only one side was working and there where many people trying to use. The tables need wiped and the Staff was very busy just trying to keep the food full. there where lots of people in there at same time. To many for the staff to keep up with.
May want to look at having more then one on busy days.
June 25, 2014
Rated 5.0 out of 5.0 by Vishnu Great service
Friendly staff with great service. Stay was comfortable.
June 23, 2014
Rated 3.0 out of 5.0 by Jrock16 Horrible customer service!
The room itself was fine. Neat, clean, comfortable. When I came home the next day I realized that I was missing a teddy bear. I've had this teddy bear since the day I was born (I'm 27 now), and I take it EVERYWHERE with me. It holds a lot of sentimental value and is extremely important to me. The first few times I called, no one answered the phone. When I finally did get a hold of someone they didn't even bother to check the lost and found. They simply said it wasn't there and left it at that. I don't know what the policy on lost items is, but the staff was very inconsiderate, and didn't even bother to look. I don't know if I truly did leave it there or not but someone could have at least checked instead of just saying "no".
June 23, 2014
Rated 5.0 out of 5.0 by HotRodPowerCorvette09 Great Place, Super Service
Our room was very nice, extra quite, with everything you could need. Breakfast was one of the nicest at HIE we have experienced. Good area, places to eat within walking distance
June 15, 2014
Rated 5.0 out of 5.0 by lynniesbo Quiet Room and Friendly Staff
I was very pleased with the quietness of the hotel. The comfort of the room altogether made my stay very pleasant. The housekeeping department did a nice job of keeping my room clean and fresh smelling. I'd highly recommend staying at this hotel.
June 11, 2014
Rated 3.0 out of 5.0 by russxxxxxx Don't use cash
at check in we had cash and our debit card did not have much money on it as the next day was payday we had to go to wal mart to get a card was not good after driving 300 miles you should reconsider your policy
June 9, 2014
Rated 5.0 out of 5.0 by Swaelok Great service
Clean rooms, great service. Lots to do around this location.
May 28, 2014
Rated 2.0 out of 5.0 by Miki3 Annoying Wi-Fi ads
This particular hotel has chosen to make the "free" Wi-Fi connection not free at all. A user has to view an ad for Austin Texas of all places before getting onto the internet and is then interrupted every few minutes to view the same ad before continuing to use the internet. This was TOTALLY unacceptable.
Also, the bed was hard. We stayed at a Holiday Inn Express in Richmond, KY on our way to and from Schereville and the bed was very comfortable. Those were the only two good night's sleep we had on the trip.
We will not stay at this hotel in the future - and we have stayed there several times in the past. They are apparently not maintaining the hotel properly.
May 21, 2014
Rated 5.0 out of 5.0 by TrueReviewH Great staff and accomodations
Comfortable beds, decent free wifi, nice indoor hot tub and pool-- breakfast selection is your standard fare for continental free offerings, nothing special. I would stay here again.
May 1, 2014
Rated 5.0 out of 5.0 by happymom18 awesome stay…again!
I never wrote a review of a place or a hotel before but I think this place really deserves a recognition. This is the second time that my family stayed in this hotel and like last year, we had a great stay! From the time we checked in until the time we checked out, I cannot find a reason to complain about anything. All the staff we met were all very friendly and accommodating. I can't help but notice every simple gesture of kindness…the receptionists who were jolly and nice, the housekeeping staff who was very respectful and even the maintenance guy (I think) holding the elevator for us. The bed was very comfortable that it was so hard to get up in the morning. The free breakfast had more then enough selections, the pool was very clean. The whole atmosphere of the place was just cozy! Everything was better than I expected! We are only an hour away from this place and we don't really need to stay overnight, but hey, the getaway experience was worth every penny :)
April 23, 2014
Rated 5.0 out of 5.0 by Vonnie46 Love the choice of pillows and the pancake maker
My husband and I found the room and the staff to be above average. Our stay was a wonderful experience. The breakfast choices and the breakfast room were exceptional. We didn't find anything we were dissatisfied with. I highly recommend this location.
April 17, 2014
Rated 5.0 out of 5.0 by NNCC Excellent Customer Service
Hotel is beautiful! Great room, very clean. Comfy beds. Super clean pool. Extensive breakfast bar. Had an issue with the temperature in the room and all it took was a mention of this for the staff to exceed my expectations in how they handled it. Would definatly go back and also staty at this Hotel in other cities.
April 16, 2014
Rated 5.0 out of 5.0 by Jerry C Traveling Man
Travel a lot, so I have some experience in all sorts of Hotels. Will always stay here unless they are booked up. I have only one complaint. Internet is buggy. That is my biggest feature at a Hotel. I work, watch Netflix and relax to streaming music. The other night I waited all night downloading some needed software and after 2 hrs it flakes out at last minute.
March 1, 2014
Rated 5.0 out of 5.0 by VW1970 Noise
I have no complaints about this inn. It is as expected that is why I choose to stay there. The only problem I experienced were the people next door talking to loudly and playing their t.v. to loud at 2 and 3 in the morning. It interrupted my sleep.
February 26, 2014
Rated 5.0 out of 5.0 by Dave12ldt Staff very friendly & outgoing. Service was great
Very friendly and outgoing staff. Liisa helped me with a gym membership and places to eat. Great team overall. Very clean rooms and excellent breakfast.
February 10, 2014
Rated 4.0 out of 5.0 by JimFreud Breakfast highlight
Breakfast was the highlight of this stay, need better pillows and towels though.
February 4, 2014
Rated 2.0 out of 5.0 by mrclean66t Unreliable room placement for following weeks reservations
When checking out on 1/17/14, I requested a room on the 1st or 2nd floor, I was told it wouldn't be a problem, when I checked in on 1/20/14, I was placed on the 4th floor, there were not to many guest, I asked her why they put me on the 4th floor, she explained that I should have requested my preference when I checked out last Friday "I DID". The Television in the breakfast room has not worked for over a month, the hall ways were extremely cold and not heated, the employees park in the Handy Cap parking and under the Canopy over night with out regard to the customers needs. This has been one of my least satisfactory stays I have ever had and may just be the last stay in any of the Holiday Inn Chains, I'm sure that one of your competitors would be willing to give a little respect then what I have seen there.
January 27, 2014
Rated 5.0 out of 5.0 by Yowman Great Staff
Always a great stay in Schererville, IN. Staff is always great
January 26, 2014
Rated 5.0 out of 5.0 by Brian Bell Great hotel
Excellent stay. Good hotel service. Nice hotel in small town.
January 10, 2014
Rated 5.0 out of 5.0 by teacheronbreak Favorite spot
We stay here every time we are in town. My nieces love to come over and use the pool. It is always worth booking. Great breakfast and some of the most comfortable beds that I have ever slept in besides mine at home.
December 31, 2013