Rated 4.0 out of 5 by 144
Rated 3.0 out of 5.0 by LJB237 Staff pleasant and helpful....Facilites need attention
The staff was very courteous and assisted in answering questions as well as assisted me in leaving a package at front desk for a family member to pick up.
The road noise from interstate was bothersome at some times but understandable given its vicinity to I-10.
The main reason for the rating was that the shower handle was nearly falling off and water temperature could not be regulated resulting in cold showers! If a guest is staying one night and gets to room later that night as we did, there was nothing that could be done until the next morning to remedy this. A bit more attention in this area would benefit all.
July 30, 2015
Rated 3.0 out of 5.0 by Schex57 Room seemed damp, musty smell
Room had a musty smell, floor seemed damp, was late when we check in, did not ask to change room.
July 29, 2015
Rated 5.0 out of 5.0 by Neil Smith Very slow internet
I stay here all the time, but the internet is ALMOST unusable now! Please look into this matter. Us business people in sales need to upload/download large fills while on the road!
Thank you and I look forward to more stays in Scott.
July 20, 2015
Rated 5.0 out of 5.0 by Just my Opinion Great place to stay
We came in late after being on the road all day and getting stuck in Dallas traffic, they graciously got us checked in and into our room within minutes. We loved our stay the breakfast was wonderful. The mattress was a little on the worn side but the pillows were great. We will be staying here on our next trip down!!!
July 17, 2015
Rated 5.0 out of 5.0 by Jackie1165 Great Stay
Our stay was great. Friendly staff, clean room, enjoyed the pool.
July 16, 2015
Rated 5.0 out of 5.0 by Niceman Great Stay
My wife and I had a long day of driving and were looking for a nice place to stay that was also easy to get back onto Interstate 10. Access was great and this is a very nice CLEAN place to stay. Great sleep and outstanding breakfast!!! Will stay there again!
July 15, 2015
Rated 3.0 out of 5.0 by Skeeter1031 Not what I have come to expect from Holiday Inn Express
The bathroom was dirty. There was mold in the corners of the shower. There was a gap between the tub faucet and the shower wall. The toilet seat was chipped.
The room was clean, but my wife was very unhappy of the condition of the bathroom.
The front desk staff seemed annoyed that we showed up, the only reason I rate the Staff and Service as Average is because the woman serving breakfast the next morning was very attentive. Although I showed up for breakfast 30 minutes before it officially started, she encouraged me to get some food and made me feel welcome.
There was a party in one of the conference rooms and they were playing their music so loud that it could be heard down both first floor hallways, fortunately we stayed in a room down the opposite hall, this time I was happy to have a room at the end of the hall, since the distance allowed the noise to be dampened.
There was limited parking available, in fairness that was probably due to the party; nevertheless, we forced to park in the back corner of the parking lot and carried our luggage a good distance.
I was unable to log on to the WiFi, I was not given the pass code when I checked in, but had to ask for it at the front desk. When I tried to log on my device was unable to connect, so I never had an opportunity to enter the code.
July 9, 2015
Rated 4.0 out of 5.0 by SBW15 Easy stop off interstate
Check in was quick even for my large group. Only complaint was cleanliness of bathrooms. Everything else was great!
July 8, 2015