Rated 3.0 out of 5.0 by texfam Questionable
Our first impression was not good. The place was hard to get to, and the parking lot was filthy. Trash cans overflowing. We got to the (empty) front desk and waited for the clerk. He was completely uninterested. While my husband checked in, I used the absolutely filthy ladies room. Had to steal toilet paper from an even filthier mens room! The door to the pool was propped open with a rock - not sure what that meant. Our room was fine but we had to go back downstairs and talk to the now-even-more-disinterested clerk to get another towel, linens for the pullout bed and extra coffee. He gave us decaf :-(
His friend was down there visiting with him at the time. Our beds were fine, breakfast was as expected. This hotel needs work on its first impressions, though. Clean up the trash cans and the bathroom! Have clerks who at least pretend to care whether they have customers or not. Another hotel guest we talked to waited 20 minutes at night for the clerk to even come to the front desk! he said if his company had not booked him there, he would have left to go elsewhere.
March 24, 2013
Rated 3.0 out of 5.0 by James73 An OK Hotel
This hotel was just okay. The building was a little dirty, especially the elevator. However, the bed was comfortable and the staff were outstanding.
March 21, 2013
Rated 1.0 out of 5.0 by sirworksalot40 not good
the enternet never worked, the staff never tried to fix it. went to work came back to find the room was never serviced. i asked for them to come service the room and all they did was dropped off a bag of towels at the door.
March 9, 2013
Rated 5.0 out of 5.0 by pattycake123 GREAT PLACE TO STAY--WE WILL BE BACK!!
THE ROOMS WERE VERY CLEAN AND COMFORTABLE--THE STAFF WERE FRIENDLY AND HELPFUL--VERY CONVENIETLY LOCATED NEXT TO THE INTERSTATE--BUT NO "ROAD NOISE"--RESTURANTS NEAR BY!!PRICES WERE VERY REASONABLE!!
February 15, 2013
Rated 4.0 out of 5.0 by Lifeafterfootball55 Comfortable, Convenient Stay
This hotel is ideally located immediately off of I-10 and within walking distance of at least one quality restaurant. My only complaint about this location is that during our breakfast, we witnessed guests in the breakfast room without any shoes and dressed in their pajamas. I consider that to be unsanitary and would hope this location is more diligent about rules for guests in the breakfast room.
January 3, 2013
Rated 1.0 out of 5.0 by Lesrod76 Horrible Experience - Left the same night
While driving through Louisianna on our way home to Texas from Florida, we decided to stay at a Holiday Inn Express to be certain we had a decent room for ourselves and our 3 small children. Upon check-in, the lobby was in decent shape and the front desk staff was pleasant. However, that is where it ended. The elevator had candy wrappers and hard candy in the corners. The room had crumbs on the floor outside of the door...should have been the first clue. We entered the room and started taking the children to the rest room. There was a pill on the floor of the bathroom, and the toilet leaked when it was flushed. The shower was so gross, that there was no way I was getting in it. When we stared looking around the room, we found dirt all over the floor...very evident it had not been vaccuumed. All of the upholstered furniture had stains all over it. Obviously unsatisfied, the desk offered us to try another room. My husband checked it out and stated it was in just as poor of shape. In addition, the room had previously had a water leak in which it appeared the paper towels had been shoved into the hole and covered with packing tape. We decided that after 13.5 hours on the road...we would rather continue driving instead of staying one more minute in that hotel.
December 31, 2012
Rated 1.0 out of 5.0 by johhnyb Worst HI stay ever
I stayed here with award points. Had a reservation for two queen beds. I arrived and checked in, no acknowledgement of priority status and the room had a king bed. So I went back down and asked for the two queen beds. The attendent seemed preturbed and was not nice to me. She made the change programmed two new key cards and tossed them to me while frowning. No apology or acknowledgement of her mistake.
Next, some event was going on in a room on the first floor with loud music. They kept that loud music until about 2 am.
December 21, 2012
Rated 2.0 out of 5.0 by marie33 Nice staff, less than desireable accommodations
I have stayed in several Holiday Inns in last 2 yrs for my job so I can compare hotels. The front desk staff was really nice and helpful. However, the lighting in bathroom very dim. Towels scratchy and carpet very outdated. The breakfast was uncommonly nasty; gravy runny, eggs very wet, hard biscuits. I would not stay there for an extended time, just passing through or because of convenience of location, you'll be ok.
December 13, 2012