Rated 4.2 out of 5 by 62
Rated 5.0 out of 5.0 by Neil71 Great hotel
I've stayed at this hotel 5-6 times and highly recommend it. I've never felt the need to look at the others in the area. The manager and staff are very attentive. The breakfast buffet is very well maintained. Pick this one.
June 11, 2013
Rated 5.0 out of 5.0 by glskms70 Another wonderful stay
We spent the weekend here after taking care of medical appointments in Texas and it was great again. Our suite was lovely and spacious. We had 2 small issues-the desk chair would not stay up and the toilet seat was loose. We told the young man at the front desk when we left for the day on Sat. and it was taken care of by the time we returned. We have been very pleased with all the staff members we came into contact with. Everyone is very friendly and helpful. This time we had a different person handling the breakfast bar and she was wonderful. She paid attention and took care of everyone. If she heard someone mention something that was not out she made sure they got it even if it was not something originally on the bar that day. She was very friendly and made you feel right at home. It is nice to be able to stay at a place where you can relax and feel comfortable. We will definitely stay here anytime we come through the area and tell our friends about it too.
May 24, 2013
Rated 5.0 out of 5.0 by Xerxes Overall great stay....
The only negative statement would be of ability to find. Came in in late afternoon hours and had difficulty determining the proper driveway and signage. Assumed had guidlines of height and location and after that couple of initial difficulties everything ok..........Really appreciate the variety during the breakfast meal.
May 10, 2013
Rated 5.0 out of 5.0 by glskms70 Suite very lovely and welcoming
This was our first time to stay at this hotel and we loved it. Our suite was very spacious and relaxing. The bathroom was also very spacious and had a great shower. The breakfast bar was wonderful and the gentleman who took care of it did an excellent job. The pancake machine worked which was the first one we found in the 3 Holiday Inn Express Hotels we have been to that did what it was supposed to. It was a wonderful hotel and we will definitely stay there when we are back in that area.
May 10, 2013
Rated 4.0 out of 5.0 by Pearlsdads Nice place, very helpful staff
Some minor problems with the place, but then again what place isn't subject to a few "issues". For instance the phone on the desk 'chirped' every 9-12 seconds all night.. Took me until 4 AM to figure out what it was. Also, I booked a King and they only had a Queen.
The front desk was extremely helpful, friendly and did their best to be accommodating.
April 28, 2013
Rated 5.0 out of 5.0 by Canny1943 Staff extremely helpful.
Very helpful staff on the phone and in person. Would highly recommend this hotel.
April 15, 2013
Rated 4.0 out of 5.0 by Crosie Good value and location
Our ground floor room had a wet smell, and the carpet next to the air conditioner was wet. Otherwise room was comfortable.
April 12, 2013
Rated 3.0 out of 5.0 by 3DDAVE Compared to most HI Express, below average.
Bed and floors squeaked with movement.
Walls seemed unusally thin/insulated, could hear too much noise/tv from next door and hall.
Rear door broken, had to walk to front for re-entry.
April 12, 2013
Rated 5.0 out of 5.0 by CMM0 When Visiting Lafayette, We Only Stay Here
I've stayed here many, many times. We've even recommended this particular hotel to our friends & family. Never disappointed. Hotel, rooms, lobby, lobby area bathrooms, pool area (even though it was winter), parking lot, everything is always clean. Front desk staff is very accomodating - ALWAYS. Ladies preparing breakfast were very friendly & hospitality is unbelievable. The housekeeping ladies, although they were busy, were very friendly, greeted us in the morning and when we passed them in the hallways or getting into the elevators in the afternoon - they were all above EXCEPTIONAL. Whatever it is that makes it works at this location, don't change it. We frequent Lafayette several times a year and would hate to stay anywhere else. I'm spoiled!! The only thing I've noticed, that may have changed (I forgot to ask while I was checking-in) pet-friendly wasn't listed under the amenities on the website - it used to be pet friendly & I've taken my puppy with me several times before. He didn't come this time, but I would hate not to be able to bring him with me when I can't find other arrangements for him. Other than looking into that, it's a great place to stay.
April 10, 2013
Rated 5.0 out of 5.0 by Mary1310 Great Customer Service
The room was clean and comfortable and the breakfast was great. But, the customer service was the best of any hotel that I have stayed at in a long time.
April 10, 2013
Rated 5.0 out of 5.0 Perfect
Excellent stay with excellent room and friendly staff. They even brought us pool chairs though it was not even "official" pool season. I also benefited my Priority Club membership!
April 4, 2013
Rated 5.0 out of 5.0 by vcharlo77 Excellent comfort!
I have been in the facility a few times and I have not been disappointed with the service or the comfort that I get from each visits.
The only thing I think needs to be modified is the location of the sign, because I drove past the hotel on a few occasions because of the location of the sign. I now know exactly where to turn because of how many times I have visited, but it would be hard to find the first few times.
March 1, 2013
Rated 5.0 out of 5.0 by Haws3 G R E A T
VERY clean, staff VERY friendly and accommodating, food was VERY good, HIGHLY recommend!
February 16, 2013
Rated 5.0 out of 5.0 by vcharlo77 vcharlo77
I really enjoyed my stay here and I have so far.
I wish the location of the sign can be changed so I don't have to keep driving past the sign every time I stay here.
January 26, 2013
Rated 5.0 out of 5.0 by KG73 Great Experience
I always stay at this hotel when I travel. The rooms are excellent and the service is fantastic.
January 17, 2013
Rated 4.0 out of 5.0 by mary42 Overall experience
The hotel was conveniently located and reasonably priced.
It was relatively quiet, considering I was there on New Yers Eve....
My only complaint was that there were MANY ANTS in my bathroom....................
January 7, 2013
Rated 4.0 out of 5.0 by Archie53 Nice Hotel. Good Location
I am a huge Holiday Inn Express fan. I stay on the road and book into Holiday Inn expresses whenever possible. This particular location was typical of Holiday Inn Expresses Nationally. Comfortable clean beds. Great showers, good TV lineup and Wi-Fi. The breakfast bar is free and has enough variety to please everyones taste. However, I do have one complaint. As I mentioned earlier I travel most of the year and this is the only hotel that does not have tea available for its guests after the breakfast bar closes in the morning. I work late in my room most nights and really like my hot tea. A small thing to some maybe, but it means a lot to me. For those who do not care. I would definately recommend this hotel. For those who like their hot drink at night, find another location as I said, all Holidy Inn Expresses have tea laid out all night except this one. I informed them of this the first time I stayed there. When it was still like this on my second visit, it became my last stay at this location. This is a shame because I liked the location and the otherwise good service and amenities.
January 7, 2013
Rated 5.0 out of 5.0 by Debbie61 Excellent!
My choice of hotels in Lafayett. Beautiful rooms, clean, professional, friendly. The Hotel is wonderful.
December 18, 2012
Rated 5.0 out of 5.0 by vcharlo Wonderful service.
I really enjoyed my stay at Holiday in because of their excellent customer service and their breakfast. Also, I love! the mattress and the pillows. I had a great experience for the 2 days I stayed there.
December 14, 2012
Rated 5.0 out of 5.0 by Dino123 I will be back.
My accomodations were perfect. Very comfortable and friendly staff.
December 10, 2012
Rated 5.0 out of 5.0 by tgb1 Good value for comfortable accomodations and excellent service
From the moment we were greeted upon our arrival until our departure after breakfast we experienced professional, courteous guest relations. The room was spacious, very clean, well appointed and the beds werte very comfortable. The staff have set a very high standard for other hotels. We travel frequently and more often than not for extended periods of time and we certainly appreciate a good nights sleep !! Please extend our appreciation to the staff again on our behalf.
November 27, 2012
Rated 5.0 out of 5.0 by batt1 pleasent
pvery friendly people especially people in breakfast prep
November 25, 2012
Rated 1.0 out of 5.0 by cfhnola2 Bad night in a nice place
This is a very nice facility, which is located immediately adjacent to two office buildings. It is also a very short walk past one of the office buildings to Charlie G’s, one of the top restaurants in Lafayette. Our room was large, nicely furnished, and included a very comfortable lounge chair. Unfortunately, the walls are quite thin. The people next door returned to their room around 2:30 a.m. Their extremely loud conversation and pounding on the walls continued until 4:30 a.m. We called the front desk to complain but no one answered. Presumably the night desk clerk slept well while we did not. We certainly won’t be back.
November 8, 2012
Rated 5.0 out of 5.0 by FreddieGee Great Staff
Staff and Administration accommodated my wishes for early check in to be able to conduct some important business meetings and contractor evaluations. This was a tremendous stay and a great experience
October 9, 2012