Rated 4.3 out of 5 by 100
Rated 5.0 out of 5.0 by SpeakEZ Outstanding service
Everything about this property is excellent, but the highlight of my stay was Chris at the front desk. I have stayed at this hotel twice and he has been one of the most welcoming, friendly, and efficient hotel employees I have ever seen. In fact, when I returned for my second stay, Chris even greeted me by name as I entered the property! That's impressive! I would return to the Scottsburg Holiday Inn Express for because of his outstanding service.
September 19, 2014
Rated 4.0 out of 5.0 by anort50 facility had a pump break and water main leak
Our experience was good due to several reasons; 1) due to the water damage and inconvenience thereof the HI comped our room. Nice! Also, due to our last excellent HI experience we are likely to stay specifically at HI whenever we travel, therefore this place will be leading us to yet another HI destination wherever we go. Thanks!
September 18, 2014
Rated 5.0 out of 5.0 by Cathy 777 Excellent Stay!!!!!!
This was my second stay and just as the first stay excellent!!!!
September 9, 2014
Rated 5.0 out of 5.0 by dumbutt good room
Needs to be updated carpet is showing its age and is in need to nbe replaced.
September 9, 2014
Rated 2.0 out of 5.0 by Spec576 Second Stay Not Like The First
From check-in to check-out not a good experience. Front desk clerk was poor in customer service and became distracted when another customer came to the desk. Room was substandard. Poorly cleaned, sheets stained, bad odor (almost like someone had smoked in the room). Breakfast was not good and poor selections. Fire alarm sounded two sharp blasts and when I arrived in the lobby the staff were chatting about the dryers causing the alarms.
Previous stay about a month ago was completely different. I will not be back.
September 6, 2014
Rated 5.0 out of 5.0 by RW-IHG Gold Member Great Stay - IHG Gold Member
Have stayed here before and as usual. The room, staff and amenities are very good. I didn't use the exercise room or pool but looked them over and thought they were nice, clean.
Would stay here again. The room location was quiet and relaxing.
August 27, 2014
Rated 5.0 out of 5.0 by RDH54 Vacation travel in Indiana
We took a short trip to just get away and stayed in the Presidential Suite at Scottsburg, gorgeous room, great whirlpool and bath, we loved it.
August 24, 2014
Rated 3.0 out of 5.0 by Leeney 311 Not what we expected
We chose this property based on the 4 star rating and it was on our route although it was further outside of Louisville then we expected. We found the property dated and worn. But the staff was very nice and attentive. Did not use the exercise room because it overlooked the lobby I don't like the general public to watch me exercise.confusing directions from Interstate. The directions we had were from the reservation page.
August 23, 2014