Rated 4.3 out of 5 by 194
Rated 5.0 out of 5.0 by BuckNasty Great Stay.
The variety of food that was provided for breakfast blew me away. The bed was incredibly comfortable. Probably the best hotel bed that I have ever slept in.
April 17, 2015
Rated 5.0 out of 5.0 by MoeMoe17 Nice hotel
Nice hotel for a fair price in a good location. Hotel staff was very nice.
April 13, 2015
Rated 4.0 out of 5.0 by GabyElsa Great ,helpful hotel staff
Wonderful location, close to the Mayo Clinic.
Lots of restaurants close by.
April 7, 2015
Rated 3.0 out of 5.0 by ultrarunner100 Good Value
Staff was friendly, professional and helpful. The room was clean and adequate.
The toaster in the breakfast area hardly worked. A newer toaster, and more than one of them would reduce frustration of guests waiting to use it.
The availability of recycling facilities in the hotel was very much appreciated.
April 6, 2015
Rated 1.0 out of 5.0 by Sleepless in Scottsdale Sleepless in Scottsdale, AZ
Beware of Arizona Bike week.....
We stay at this Holiday Inn several times a year. We like that it is not on a main road so there for it is quite.....
So surprise it is Arizona Bike Week. Which means lots of motorcycles. The first night (Thursday) they party untill 1 A.M. in the pool/patio area. We had to be up at 5 A.M. for our business. When we returned Friday night my husband went staight up to the front desk and said. " Are we going to have to put up with the bikers parting all night again ". No, just call down and let us know. Like they can't hear them?
Friday night cases of beer on shoulders walking into the pool/ patio area. Noise till 2A.M.. slept with T.V. on and air conditioner. Saturday quite at 12:00 A.M.? Nope stared back up at 2A.M. I called the front desk the mans reply after my complant, "well it is bike week." I said you have rules for your customers, and pool/patio area you have 15min. then I call the police. RUDE complained again to front desk Sunday, yet never heard back from him or the manager.
Extremely disapointed with the front desk staff.......
April 5, 2015
Rated 5.0 out of 5.0 by Janie170 just a tad noisy.
Need a tv guide, Keep the kitchen open another 30 min. Have special rooms for people that have children or our next door person went in and out slamming door several. Not the hotels fault.
March 29, 2015
Rated 3.0 out of 5.0 by Jerryw32 A very mixed experience
First the good. The hotel represents good value for the area. Rooms are good size (couch, many outlets for chargers, good linens and mattress)
Now the 'needs improvement':
Our first experience (at check in) was one of 'over promising and under delivering'. We arrived from Prescott 1.5 hours before the stated check in time (3:00) and were told (fair enough) to come back in an hour and that they would have something for us. We went for a bite to eat and a stroll at the Fashion Mall and actually came back in an hour and a half only to be told by a different desk clerk that nothing was available and to wait by the pool. No acknowledgment that they had given us bad advice about coming back.
Probably related to this experience as I think about it is that the hotel is extraordinarily slow to service rooms. We are seniors and come back to hotel rooms (we are frequent travelers) mid afternoon for rests. Not once was the room serviced when we came back (4 night stay). As a consequence, we would simply ask for a towel exchange when the housekeeper would arrive and knock mid afternoon. One of the four days we stayed out all afternoon and the room was nicely done when we returned around 5. My conclusion is that they don't have enough housekeeping staff for the size of the hotel.
Would I stay again? doubtful.
March 28, 2015
Rated 2.0 out of 5.0 by sophia74 HOTEL NEED FACE LIFT
I have stayed at many HOL INNS , but was disappointed in the Scotsdale Nth one., accommodations were clean but very basic , the front check in area needs up dating and the breakfast needs to be improved . Rate for a nights stay was expensive and I would have expected a nicer place . Staff were helpful and attentive , but the place needs a face lift.
March 24, 2015