Rated 4.2 out of 5 by 73
Rated 5.0 out of 5.0 by Pinnacle Great Customer Service and Felt at Home!
I booked this hotel for 3 nights to do a work retreat. The staff was so accommodating. They assigned me to a room where there was minimal to no noise. The AC/Heating unit was loud so immediately they replaced it with a new one.
Great location off the main roads. Quiet neighborhood since surrounded by mostly businesses. I was able to concentrate, complete my work done and enjoy my quiet nights during my stay.
December 1, 2013
Rated 4.0 out of 5.0 by Arcticorca7 Great Service
I recently stayed here again on a pilot layover. I have stayed here many times in the past and always found it a quality experience. The staff is wonderful, especially Amanda at the desk. She goes above and beyond to make sure all is good with my stays!
December 1, 2013
Rated 5.0 out of 5.0 by auau Pet friendly
This is the second time I stayed here and I'm very pleased with the experience. I traveled with my dog and the staff was accommodating.
November 28, 2013
Rated 4.0 out of 5.0 by cottonhead We have stayed here for 3 years
The staff was excellent and the beds and room. You've changed the breakfast eggs with some sort of foreign matter inside them instead of cheese on Saturday morning. When we went to leave on Sunday, to get a roll cart was impossible...here aren't enough of them to go around. We were in a handicap room and the shower head kept sliding down the pole so we had to hang on to it.
November 20, 2013
Rated 4.0 out of 5.0 by MicrobiologistJo Soccer Team Accommodations
Our entire soccer team stayed at this hotel during a tournament. The hotel was clean and courteous. No complaints.
November 20, 2013
Rated 5.0 out of 5.0 by Tucsontom Great pet friendly hotel!
Our small dog was welcomed with his own gift bag! We were given a first floor room with access to a grassy outdoor area. It was your average HIE room. Comfortable and clean. The staff was outstanding and friendly. We will definitely be back!
November 18, 2013
Rated 4.0 out of 5.0 by lubiemama 2nd time & more to come
This was our second time there because our first visit was so comfortable. We had ONE issue - well two- but One was major. The AC was on for 3 hours before we were ready to retire. As we snuggled down, the AC started to vibrate terribly. Hubby took the cover off and hit it on the side and it stopped ...for a spell.... It finally got so bad we had to shut it off. IF this had been midsummer- I would have called. But it is fall, and we were IN BED. So I didn't want to be disturbed by maintenance. When we checked out I told the maintenance guy (in the hall) and the front desk. They BOTH were VERY pleasant and sorry I hadn't called. The other issue was we had breakfast- no qualms about the food except I bit into the scrambled egg and spit it out- it had cheese in the middle. I only think a sign should be posted- as it WASN'T obvious- like seeing cereal, bacon, etc. I didn't know and it's MY issue to not like cheese with my egg- just wouldn't have wasted if I had known. We really like this hotel & will be back!
November 8, 2013
Rated 5.0 out of 5.0 by Wayne83 Outstanding Hotel
I would absolutely stay at this location again. Staff were very friendly and accommodating, and hotel was located near plenty of places to eat. Located in a quiet neighborhood like setting, and very clean too!
November 4, 2013