Rated 4.2 out of 5 by 112
Rated 3.0 out of 5.0 by Sandy479 Breakfast
Stale bagels and sour butter..........breakfast is poor compated to competitors.
August 11, 2014
Rated 3.0 out of 5.0 by RedV10 Great service; updating underway
The staff is top notch and the upgrading is doing well. There were only two issues that down-graded the property for us.
First, the older A/C unit needs replacing NOW! It is very noisy and makes erratic sounds, spoiling my good night's slumber.
Second, the new sink upgrade has such a small water flow as to be annoying. Please, enough water to rinse my toothbrush.
Convenient, well run, great staff, and on the way to better days!
August 8, 2014
Rated 5.0 out of 5.0 by electralil74 Clean, cool and comfortable rooms
Hotel was a couple of blocks off busy streets so was quiet. Rooms were very conducive to rest and sleep. I have to compliment the hotel on the beds: linens were very soft and comfortable and the mattress was very comfortable as were pillows. The pillows seem to have a range of soft to more firm so I liked that.
Location was close to the places we wanted to visit as well as being fairly close to the freeways so we had access to travel down to Tempe.
The complimentary breakfast was very nice and had more choices of hot food. This was a bonus.
Thank you for a most enjoyable stay.
August 7, 2014
Rated 5.0 out of 5.0 by ginger33 Scottsdale North
What a great place to stay for the value! Modern, clean, great staff and dog friendly!
August 6, 2014
Rated 5.0 out of 5.0 by DV KB AWESOME 5 NIGHT STAY
My mother had to have surgery at the Shea Campus of Scottsdale Medical Center. We booked under the hospital rate, AWESOME rate. We have stayed at others closer to the campus, but they were always lacking something. We stayed at this Holiday Inn Express Tuesday through Sunday. Usually after that many days you are over a hotel stay, but this place was EXCELLENT. The bed was comfortable, and we noticed they were putting NEW beds in all the rooms, yet we were happy with our old one that hadn't been changed out, so I can just imagine how comfortable the new ones will be for next stay! We really liked the option for firm or soft pillows. (2 of each in room) The customer service was awesome, check in was a breeze. We also had to keep changing our check out date because of changes in my mother's recovery and having to stay close to the hospital. Housekeeping daily was great, everyday there was a hand written note saying thank you for the tip. I needed a spoon in the middle of the night, and the front desk had one. The shuttle driver was friendly, the lady working the breakfast was good. They provide coin operated laundry, free breakfast, free WiFi, free local shuttle and a full line up of channels on the TV. Papa John's Pizza delivers to your door, and there is a full menu of restaurant style food in the room. Within a mile there is a Safeway, CVS, Circle K, Arbys, McDonalds, and many more things. We will for sure be staying here in the future!
August 3, 2014
Rated 3.0 out of 5.0 Not a great choice
We choose to stay at this hotel because of its proximity to golf courses and shopping. When I walked to the front desk to check in, the woman on duty rolled her eyes and me and quickly checked me in. When I walked outside to unload my luggage from the car, I noticed that same woman sitting on the front walkway smoking a cigarette. Clearly she was irritated with me when I was checking in because I was holding her up from taking her smoke break. Once I pushed my daughter's stroller through the smoke, when headed to our room.
The hotel room itself was nice except that the air conditioner was so loud that it was hard to listen to the TV or talk to each other. The shower faucet was not connected to the wall and wiggled while in use. It was very uncomfortable.
The breakfast was terrible. The eggs tasted very foul. The meat choices were tasteless.
I am not sure that I that I would choose to stay at this hotel again because of all of these reasons. As Gold Priority Club members, we have stayed at HIE properties all across the countries. This hotel was down on the list of great experiences.
July 23, 2014
Rated 4.0 out of 5.0 by Bebo 555 Great hotel
All went well....like last time. Will stay again when we visit the Scottsdale area.
July 14, 2014
Rated 5.0 out of 5.0 by Juanc1968 Great Place to stay
The staff, room and hotel were excellent. Friendly people and very clean location. The bottle of cold water after a 12 hour drive was very refreshing.
July 10, 2014