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Rated 4.7 out of 5 by 321 reviewers.
Rated 3.0 out of 5.0 by Disappointed Desk clerk at check-in seemed to be annoyed at having to do her job; clerk at check-out in the morning was very pleasant and apologetic for issues with my room. Mildew streaks and stains in toilet, slow-running shower drain (stood in a puddle of water the entire time), dirty floors and carpet (left my clean socks unbelievably dirty after walking back and forth only a few times), air conditioner made loud noises all night long, hall light shines under door gap. And to my amusement, I found a bedside car with the name of the housekeeper stating she prepared this room with special care. October 20, 2014
Rated 5.0 out of 5.0 by WONDERFUL! WE WERE A LITTLE NERVOUS AS WE WERE ARRIVING LATE AT NIGHT AND HADN'T STAYED IN A HOLIDAY INN EXPRESS BEFORE. OUR ROOM WAS READY FOR US AS THE HOTEL HAD A PLACE FOR MESSAGES ON ITS WEBSITE WHEN I BOOKED AND I WAS ABLE TO LET YOUR HOTEL KNOW WE WOULD BE ARRIVING LATE. WE WERE PLEASANTLY SURPRISED AT THE QUALITY OF THIS HOTEL AND JUST BOOKED ANOTHER STAY THERE FOR NEXT WEEK!!! October 19, 2014
Rated 5.0 out of 5.0 by Comfortable room I definitely would recommend Holiday Inn Express Scottsdale Old Town. I stayed one night, convenient location. Liked that there was coffee and tea in the lobby after a very long day. I left my calendar in the room fortunately housekeeping turned it in to front desk. I was able to pick it up that afternoon when I realized it was missing. Really appreciate it being returned. Very hard to go back and recall upcoming commitments. October 18, 2014
Rated 5.0 out of 5.0 by Great place to stay with family Easy to find from airport, close to several amenities, within walking distance to Old Town, Scottsdale, very good complimentary breakfast, excellent restaurant next door, friendly staff, clean rooms and good beds and pillows, quiet, good pool, a shuttle available although we did not use it. Overall a wonderful stay here with three generation family, would definitely stay here again. October 18, 2014
Rated 5.0 out of 5.0 by Enjoyable This property exceeded expectations. I have stayed at other HIE facilities and this one was one of the nicest. I really enjoyed the suite feature. October 16, 2014
Rated 5.0 out of 5.0 by .3 day stay 10-7thru 9th,2014 Excellent service Grand Breakfast Lovely accomodations. October 14, 2014
Rated 4.0 out of 5.0 by Good Smiling Service, Good Bed Breakfast was enjoyable. However, some guests and their childern enjoyed their breakfasts in their pajamas. Little too sloppy looking. Suggest a sign be posted that bedroom attire not be worn at breakfast time. e.g. "Bedtime Attire Is Not Appropriate at Breakfasts (children or adults)" October 14, 2014
Rated 5.0 out of 5.0 by Friendly staff and pancake machine. 5/5 - Would stay again. I enjoyed making pancakes on the pancake machine and inching toward diabetes on the sunny pool deck. The staff did a great job of extracting all the palm fronds from the pool the morning after an enormous monsoon knocked them down. You'd never have known that at 6:00 AM the entire thing was chock full of flotsam and jetsam! October 13, 2014
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