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Rated 4.7 out of 5 by 248 reviewers.
Rated 5.0 out of 5.0 by Compliementary Shuttle and Friendly Staff The complimentary shuttles provided by Holiday Inn Express allowed my party and I to visit the Old Town Scottsdale area and other popular tourist attractions within a three mile radius of the hotel. The hotel staff was professional and courteous. The housekeepers were diligent ensuring that we had clean towels, beds were made, and that our coffee was available for our personal consumption. July 14, 2014
Rated 4.0 out of 5.0 by A great stay all things considered We were pleasantly surprised by the quality and space of the room. The breakfast was definitely above average. Next time we voluntarily leave our house we will consider Holiday Inn Express as our preferred place to stay. The only bad thing was near the end of our stay when we were unable to leave because the elevators were out of order for a while. But the staff was wonderful and brought up some lunch. We very much enjoyed the shower and the bed was extremely comfortable. July 12, 2014
Rated 5.0 out of 5.0 by Great Service and Great stay in comfy beds Our stay at this location was excellent. From the moment we arrived to the moment we left, we felt welcomed and taken care of. The Room was perfectly suited for our needs and the access to the pool was just as described. I will stay at this location again when I am in the area. July 12, 2014
Rated 5.0 out of 5.0 by Vac Stay at Holiday Inn Express If you have the opportunity to stay at Holiday Inn Express July 10, 2014
Rated 4.0 out of 5.0 by 3 months in Scottsdale The hotel was nice. I did not like the fact that the bathroom was next to the door & so far from the bedroom. The happy hour snacks were the same a little variety would be nice. It is also a very busy hotel so it is hard to sleep/relax. But besides that the customer service was great, the location was great and the room was nice. July 9, 2014
Rated 5.0 out of 5.0 by Very Nice My daughter & I made this home base while we shopped for her a new place to live. (From Chicago, moved for job). We had her 10 lb. dog also. Very nice. Guests with dogs stay in a specific wing. I liked that as I sometimes worried maybe he barked when we left. (Were we bothering other guests?) But then I realized others were doing the same thing and it was no big deal. The dogs I did hear were few and far between and no big deal. It never lasted long. The breakfasts were good. A nice variety. A really nice market area complete with ice cream! Also, the travel laundry soap was less expensive and a larger quantity (same brand) than at Target! The washer and dryers were nice. Obviously taken care of. Honestly can't think of one bad thing to say about the place. July 8, 2014
Rated 5.0 out of 5.0 by Great place to stay Large clean rooms and attentive courteous staff. It's a great place to stay while on business or as a base to explore Scottsdale and Arizona. Deante, Jeremy and Aaron were especially helpful. The evening happy hour and van service were a nice addition. June 30, 2014
Rated 4.0 out of 5.0 by Nice location Great location, close to Old Town Scottsdale. Most of the staff is friendly and helpful. Limited options for happy hour snacks but still a nice happy hour. Housekeeping does a great job and are very friendly. June 29, 2014
Rated 5.0 out of 5.0 by Great Place to stay Took the Family got two rooms but one room would have worked rooms are very large and spacious. We loved it. June 28, 2014
Rated 5.0 out of 5.0 by Excellent Room was quiet, clean, safe, and everything worked properly. Grounds and common areas were clean as well. Location of hotel was safe and quiet. June 28, 2014
Rated 4.0 out of 5.0 by Comfort and convenience My wife and I really enjoyed our stay here. First, the bad news. Our room had a nice view...of construction crews and porta-pottys! That was the only bad news, and to be fair I'd rather have a hotel make improvements and inconvenience a few people than turn into a shanty. The room was spacious and comfortable (and any construction never woke us up). Breakfast options were good, and evenings we were treated to cookies and milk. Nice touch! All staff members were pleasant and professional, especially Jeremy. He was very personable and courteous. The hotel location was also a plus, as we could get on the expressway right out of the back parking lot and miss a lot of traffic in the entertainment district. All in all a good choice for a hotel in the Scottsdale area! June 26, 2014
Rated 5.0 out of 5.0 by Very pleased with stay Motel was well maintained, staff was friendly and helpful. Location was convenient to area attractions. June 25, 2014
Rated 5.0 out of 5.0 by Still Very Good WE have stayed at this property many times and it never disappoints. The staff is outstanding (especially Dionte) and the location, the service and the staff make this a great place to stay! June 21, 2014
Rated 5.0 out of 5.0 by Superb accommodations Everything about this hotel exceeded my expectations. It will be my first choice when I visit Phoenix/Scottsdale again. June 19, 2014
Rated 5.0 out of 5.0 by Very impressed I stay in a fair number of hotels of this "genre," so my usual take is there is little difference. I was pleasantly surprised to find that this property really stood out! The employees were pleasant, helpful and went out of their way to provide excellent service from the moment we arrived. When I read that the rooms had a sofa bed, I expected a tiny entry area. Instead, there was a very large room with sofa bed, TV, fridge June 19, 2014
Rated 5.0 out of 5.0 by Great Room We have stayed many times at this location. The staff is very friendly, the rooms are always clean and it is a terrific location June 19, 2014
Rated 5.0 out of 5.0 by Comfortable, quiet, clean We loved our stay (3 nights) at HIE Scottsdale Old Town. The staff was very friendly and helpful. The room was great, and the pool area was fantastic! Great breakfast, too! We'll be staying here again! June 18, 2014
Rated 5.0 out of 5.0 by Comfortable Stay A quick overnight stay before traveling. Check in was great, staff was friendly, the rooms were clean and bedding was comfortable. The kids enjoyed the swimming pool. Breakfast was nice and had variety. Check out was easy and fast. June 18, 2014
Rated 5.0 out of 5.0 by My Stay I was very surprised at the cleanliness of the hotel and the extremely friendly staff. The room was surprisingly large and the bed very comfortable. I was able to get a late check out with no problem at all. It is conveniently located to all the Old Town activities. I would recommend this hotel to anyone who visits Old Town. June 18, 2014
Rated 5.0 out of 5.0 by my stay Enjoyed very much. staff friendly, breakfast ok, pool quiet but enjoyable June 17, 2014
Rated 4.0 out of 5.0 by Great stay My stay at this hotel was fantastic. I was mostly in the office during the day, but I really enjoyed the ease and comfort of the room once I returned. I also enjoyed the convenience of breakfast right at the hotel. The variety was the best part. :) June 16, 2014
Rated 4.0 out of 5.0 by Comfortable bed and excellent service Breakfast and hotel staff were amazing... AC turned off in the middle of the night leaving the room steamy and humid. Bed was very comfortable. Room overall very clean. June 16, 2014
Rated 5.0 out of 5.0 by Super Aufenthalt in Scottsdale Unser 2 Aufenthalt im Holiday Inn in Scottsdale hat wieder voll die Erwartungen erfüllt. Die MItarbeiter sind sehr freundlich und hilfsbereit. Jeden abend ausser Sonntags wird ein sogenannter Managers Empfang angeboten, es gibt Bier, Wein, Softdrinks und Snacks (eine super Geste und sehr nett). Der Pool ist für ein Hotel dieser Kategorie sehr nett. Alles in allem ein wunderschöner Aufenthalt. Das Hotel liegt sehr zentral und man hat eine gute Auswahl an Restaurants in der Nähe. June 16, 2014
Rated 5.0 out of 5.0 by Amazing Team Members Wonderful caring team. Great customer service, above and beyond my expectations. Great comfortable rooms with great comfy beds! Will be back! Thank you! June 14, 2014
Rated 5.0 out of 5.0 by Wonderful Hotel! I was really able to relax at this hotel. The very affordable King Room was more like a suite. It had a small living room with a couch, second TV, frig, and microwave that you could close off from the bedroom. The staff were very friendly. The hotel was extremely clean, both inside and out. The location is great. You can walk to Old Town or they provide a shuttle for free. There's plenty to do nearby, but it's not a congested area. June 10, 2014
Rated 5.0 out of 5.0 by Good Location, Great Service, Goood Breakfast We stayed at this Holiday Inn Express to see a little of Scottsdale Old Town before going to Sedona and the Grand Canyon. June 9, 2014
Rated 5.0 out of 5.0 by Great Stay The hotel was centrally located with all the amenities. Staff was professional and friendly. Will stay there again. C. Crandall June 9, 2014
Rated 5.0 out of 5.0 by Easy Stay at Holiday Inn Express As someone who travels more than 15 days a month, I just wanted to mention that this hotel did more than held its end of the deal when it came to providing a comfortable place to rest my head at the end of a long work day! The staff was beyond friendly, the rooms were clean and comfortable, and the breakfast food had a large enough variety that anyone was sure to find something they would enjoy. Thank you, Holiday Inn Express staffers, for a job well done! June 9, 2014
Rated 5.0 out of 5.0 Great Location Stayed here so we could go out for the night in Old Town. Great location and awesome shuttle service. The only complaint I had, and it is very minor, is the size of the bathroom was a little small. I would definitely stay here again. June 9, 2014
Rated 5.0 out of 5.0 by Great beds and service Enjoyed our stay at the Holiday Inn Express. Staff were very friendly and helpful. Room was clean and beds were very comfortable. Would have liked fresh fruit at breakfast and less meat products,. June 7, 2014
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