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Rated 4.7 out of 5 by 301 reviewers.
Rated 5.0 out of 5.0 by Quality way above others in this price range We always like Holiday Inn Express, but this location is in a class by itself. We especially liked the layout of the guest rooms. The sleeping, living, and bath areas have enough separation to keep two or three people comfortable without anyone bothering anyone else. The staff was very professional. The quality and variety of the breakfast offerings was definitely the best we have seen in this price range. Overall, a great place to stay. We will be back! October 31, 2013
Rated 4.0 out of 5.0 by changes I have been going here a lot and just this visit I noticed the superior level has gone to regular like all the other Holiday Inns. I wonder what changed in management? Breakfast is really flat line, the scrambled eggs were yukky. I met a couple at breakfast who were paying less than half of my rate. The IHG rewards bag didn't even have a water in it. Say what? Loyalty? What is that? October 21, 2013
Rated 5.0 out of 5.0 by Great hotel Great hotel Clean, large rooms, great happy hour and close to shopping! October 20, 2013
Rated 5.0 out of 5.0 by Nice spot. Greeted immediately upon walking into the lobby. Check in was a breeze, staff paid particular attention to my IHG Platinum status. I inquired about extending our stay by one day and they took care of it immediately. Rate went up a few dollars each night we stayed with the last night $26 more than the first. Room was upgraded to a king suite which was nice. Only issue was AC unit was in the bedroom portion of the room and it was difficult to manage a comfortable temperature. You froze if you left the AC on, even at low, during the night and the rest of the room required the unit to be on high to cool effectively. Plus it was very noisy. Initial impression of location was a concern. Mulitude of pawn shops accross the street so was a little concerned about safety in the area. Turned out to not be an issue and location was excellent with easy walking access to Old Town, a vast array of restaurants and activities. We walked everywhere, even at night without feeling unsafe. Would definately stay again when my travels bring me to Scottsdale. October 15, 2013
Rated 4.0 out of 5.0 by Comfortable room and good service A very good experience and a great stay at for sure to recommend. October 9, 2013
Rated 5.0 out of 5.0 by A great stay We enjoyed our stay! Check Inn was fast and friendly. We were recognized as IHG Rewards Members and received 2 bottles of cold water which was nice, as it was HOT in Scottsdale. The location is easy to find and parking was adequate and well lighted. The bed was clean, well made and comfortable. Breakfast was very good, with a PANCAKE MACHINE that actually worked. Well it did after the gal in charge of the breakfast room threatened it. ;-) She did understand how it worked and got it going after a glitch or two. A great stay and we will return! October 7, 2013
Rated 5.0 out of 5.0 by Great Location I have been staying at this property since it opened, and you can't beat the location to Old Town Scottsdale. You are walking distance to many activities and places to eat, not to mention how comfortable the rooms are. The staff made our stay a pleasant experience. October 5, 2013
Rated 5.0 out of 5.0 by clean and compfortable The staff was very very nice. I had gotten food poisoning from eating at a near by pizza place, I was extremely sick. The next day, I took a walk, didn't feel I could really make it back in the heat, called the front desk and James, was on driving the shuttle, he was there right away to pick my husband and myself up within 10 minutes. I found that to be very kind and was very appreciated. The cleaning staff worked non stop. The only thing I would like to see is the happy hour to include food. Even if you had to raise the rates a bit. You could eat and not leave the hotel. We stayed at the pool all day and relaxed. The beds were very very compfortable. Since our daughter and grandchildren live in Phoenix, we travel there 2x per year. Yes, we would stay there again. October 2, 2013
Rated 5.0 out of 5.0 by Great room and Great Location My children booked this room for my wife and I for her birthday. Our check-in experience was great. When we arrived in the room it was very large with a separate bed room and living room. The breakfast had a lot of variety and there was never a shortage of food. I will book at this location again. September 28, 2013
Rated 5.0 out of 5.0 by Comfortable experience and stay The friendliness of all the staff is welcoming at all times ... excellent facilities and happy hour make you spend pleasant moments with friends and family. The location of the hotel is excellent, minutes from good restaurants in Old Town. September 25, 2013
Rated 4.0 out of 5.0 by Orange Flavored water. The hotel is a good place to stay in Scottsdale. I stay there every time I come to the Phoenix area. However, the orange juice is very very weak. When I was a kid, we were poor and my mother watered down the orange juice for 5 kids. However, her orange juice was thick compared to HIE Scottsdale. What's up with that? Mix it right or don't offer it. I certainly can't recommend the breakfast because of that. September 23, 2013
Rated 4.0 out of 5.0 by Smoke - free property An excellent facility & value. Our main complaint is that it has numerous signs posted stating that it is a 100% non-smoking property, yet they allow smoking outside the perimeter fence of the pool and on the patios and balconies. This detracts from a pleasant pool experience. Either take down the signs or enforce the policy! September 23, 2013
Rated 5.0 out of 5.0 Great Service Really enjoyed the location and the staff was very professional, I will be back!!! September 22, 2013
Rated 5.0 out of 5.0 by Family friendly My family and I pulled in late and tired. The lady at the desk was very helpful in getting us settled and recommended a great pizza place that would deliver. The room was clean and comfortable. The rest of the staff was very friendly throughout our stay. I will definetly Be staying there again. September 15, 2013
Rated 4.0 out of 5.0 by Nice Surprise on Arrival Just as we were checking in after long drive we were advised that free beer and wine weres being served although only for another 20 minutes. We took advantage. Reception staff were also helpful in advising where to seek out a restaurant and even offering services of the courteset coach although that meant an early return. Everything fine for a short one night stop. September 11, 2013
Rated 5.0 out of 5.0 by Nice hotel !! Very good breakfast , staff was awsome ! ! confortable bed and the room was clean September 9, 2013
Rated 5.0 out of 5.0 by Comfortable bed, suite spacious, great service. Staff was friendly and helpful, suite was very spacious, comfortable bed, separate granite vanity. September 6, 2013
Rated 5.0 out of 5.0 by Nice Location We went to Scottsdale to view Frank Lloyd Wright related buildings. Access to the Arizona Biltmore, First Christian Church, the 7 Frank Lloyd Wright houses in the Scottsdale area and Taliesin West were all an easy drive from the hotel. The hotel is also very close to Old Town Scottsdale which has lots of shopping and eating establishments. The hotel is clean, our room was large and comfortable and the breakfast provided is very nice. There are several items to choose from for breakfast and the cinnamon rolls are great. September 6, 2013
Rated 5.0 out of 5.0 by Excellent service, great amenities Spacious room with all the extra's, and very clean and comfortable. The hotel staff goes above and beyond to make your stay a pleasant one. The location was perfect for our day trips and we even referred to the hotel as "home" while we were there. :-) A+++++ September 5, 2013
Rated 5.0 out of 5.0 by Wonderful !!!! As always it's a wonderful place. Is the place to stay without a doubt. September 4, 2013
Rated 5.0 out of 5.0 by Relaxing in a good location This location was close to where ever you need to get to in Scottsdale. Friendly and affordable with clean rooms , pool area and The breakfast area was constantly being cleaned during the rush while also being maintained with fresh food -hot and cold I would Return here as being my first choice when I'm in Scottsdale September 4, 2013
Rated 5.0 out of 5.0 Well managed, great place to stay! My wife and I have stayed here about 6 times, the latest stay was for about 2 weeks. We've tried other hotels (some more expensive) but always come back to the HIE on N Scottsdale. Everything is easy to deal with, pool is close by, parking is simple, breakfast is excellent, desk staff on the ball and friendly. Definitely recommend this hotel. September 4, 2013
Rated 5.0 out of 5.0 by Loved the two room suite Great two room suite with comfortable beds. My daughter could stay up late in the first room and I could turn in in the bedroom area. The beds were comfortable. Liked having a refrigerator and microwave in the room. Plus two TVs meant we could both watch what we wanted. September 2, 2013
Rated 5.0 out of 5.0 by wish we could have stayed longer My husband and I enjoyed our stay in Scottsdale. We plan to come back again and stazy with you. The breakfast was great to have as well as the Happy Hour which we were just in time for... The room was spacious and gave us room to spread out... The hotel is also in a grat spot as we had many restaurants to choose from just down the street. As I have said we will be back ! August 28, 2013
Rated 4.0 out of 5.0 by Confortable Lobby and Cafeteria Enough space for Cafeteria than other hotel. Good terrace. August 22, 2013
Rated 5.0 out of 5.0 by Great property I've enjoyed staying here for a girls' weekend, as well as with my two small children. The staff is friendly, rooms are spacious, great complimentary social hour and breakfast choices. And we love the pool...we'll be back! August 21, 2013
Rated 5.0 out of 5.0 by Outstanding stay! Thank you. I was very impressed with this hotel. The staff were very friendly and helpful, the rooms, lobby and pool area were decorated nicely and clean, and the amenities were spectacular for the price. I used the hotel shuttle service to get to and from the airport as well as to get around to a few local destinations so I didn't even need to rent a car. The breakfast was good and the evening reception with wine and nachos was fun. They even bake cookies for you in the evening. What more could you want? The location is just a bit farther from downtown than I thought it would be, but still very walkable, even in the 110 degree heat I encountered while I was there. I took advantage of the late 7pm checkout which saved me from having to buy another night at the hotel and such a convenience since I was taking a red eye flight back to the east coast on my check-out day.. All in all, the value in this hotel is simply amazing. I will stay again if I'm back in the area. August 20, 2013
Rated 5.0 out of 5.0 by The Best in the West The rooms were excellent. Breakfast was great. The support staff at the hotel went out of their way to accommodate us. The Inn was clean, well kept and the staff extremely friendly. August 14, 2013
Rated 5.0 out of 5.0 by A Wonderful Pace to Stay Hi all, i stayed at this hotel at the end of July and found that the staff was very friendly and accommodating. We wanted to rent a car so that front desk person hopped in the van and drove us to the location of our choice. She also pointed out places to eat which we took her recommendation and ate there twice. The front desk staff made us welcome and tended to our needs. Our room was spacious and had a separate living area with frig, microwave, sofa and french doors and a balcony. The complimentary breakfast for very fulfilling and the snack store was filled with microwave dinners and sandwiches for a reasonable price. The hotel also had a washer in dryer on our floor which came in handy. This hotel was not to far from the airport and was close to stores and eateries. I would recommend this hotel and will stay here again. August 13, 2013
Rated 5.0 out of 5.0 by Outstanding location and staff We have stayed here many times and it is always our first choice. The friendly professional staff, the value, the perfect location, and the free breakfast, happy hour, & nightly cookies are definitely a plus! August 8, 2013
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