Rated 4.7 out of 5 by 283
Rated 5.0 out of 5.0 by Ben W Relaxing place to stay
Great service, amenities, breakfast and people. Stayed for Business and pleasure with no hassles at all.
August 29, 2014
Rated 5.0 out of 5.0 by G-2014 Very comfortable and great value
I stayed for 5 days in the hotel. It was very clean, large room with comfortable layout. Staff was very supportive. Nice pool, good breakfast and happy hour.
August 29, 2014
Rated 5.0 out of 5.0 by BluePointer A Sweet Suite!
This is the review I provided for TripAdvisor...
This place was an unexpected surprise in Old Town Scottsdale. This is not a 5-star in the sense of the opulent, historical, marble, hotels of Eastern Europe. This hotel has earned its rating through excellent service. We loved this hotel!
The hotel provides a transfer from the airport, but be prepared to wait at least 20 minutes. Calvin was our driver, and he was a wealth of information as to where to eat, what to do and see. He also works the front desk with Shelby (easy check-in!) and apparently also runs the shuttle service (both drop-off and pick-up) that the hotel offers for free to nearby shopping areas and restaurants up to 10 pm. We were too tired from travel and too hot to take advantage of this, but some in our tour group did, and they were quite impressed.
The area around the hotel is undergoing some construction, so there was daytime noise and a little inconvenience when having to go around the equipment, but it was all quiet by evening.
We loved our room! It was so private with two queen beds and TV in one area, closed off to an adjacent sitting room with couch (table in between for computer, remote or snacking), small fridge, microwave, another TV, desk and chair, and a ceiling fan. The beds had 8 full-sized comfortable pillows, and two to spare in the closet. There were two closets so lots of storage space, lots of counter space, with the vanity/sink area outside the bathroom. The shower head was the best ever! The place had all the toiletries you needed, ample linen and soft water. Everything smelled so nice and clean, and no hint of smoke, as is often the case even when facilities are advertised as "smoke-free"!
There is a large reception area, open to the second floor. There is also an outdoor pool with a well planned patio - clean and conveniently accessible from the lobby. Breakfast was included with our room, and it was fantastic.... cheese omelet, sausage gravy, fresh biscuits, sausage patties, turkey sausages, cold/hot cereals, juices, fresh fruit, breads, bagels and muffins... and ta-da... the best cinnamon buns ever!
In the lobby there was cold ice water with lemon wedges available at all times. Later in the evening there were scrumptious cookies and milk. How cool is that? Our big surprise was the Happy Hour benefits... we actually had a free drink (not a reduced price one!) and delicious nachos with salsa and cheese. Delicious! The bar staff was efficient and accommodating. I can't remember the last time we had such consistently great service at a hotel.
August 28, 2014