Rated 3.9 out of 5 by 31
Rated 5.0 out of 5.0 by ccpao great service
As soon as I walked into the hotel I was greeted by a very friendly desk manager who made me feel very welcome. She took care of my reservation paperwork very quickly and then she offered me a fresh baked cookie. Nice touch!
February 26, 2014
Rated 5.0 out of 5.0 by Lenny First time in Seaford
The staff was very friendly and helpful. A 24 hour staff and the ability to use the gym any time was great since I'm a early riser.
And they had the snow removed very quickly for the guest to be able to leave when they wanted too.
February 2, 2014
Rated 5.0 out of 5.0 Confortable, Quiet, Content
Rarely do I get the chance to truly relax while on business travel. This Hotel was a drop in event and I was extremely pleased. From the smiles at the front desk to the dedication to making sure everything was perfect, this team has it together. Thank you for taking the tail end of a week long headache and making it a truly enjoyable experience. My trips to Delaware with all most likely end in a stay at this exceptional jewel of a hotel. Thank you. Kudos to Laura on the front desk!
January 31, 2014
Rated 4.0 out of 5.0 by MildredS Nice room
Bed was a little hard, not so comfortable. Room and bath was clean. Water pressure in the shower was lacking, but adequate. Hot breakfast was good. Good location.
January 1, 2014
Rated 2.0 out of 5.0 TV experience
Upon checking into my room the TV was not working so the young lady came up and said she can get it working but I would have to turn the TV off in the back of the TV rather then on the remote.
When I returned to my room late that evening you could not get anything on the TV. In the a.m. when I checked out I said I had absolutely no TV in my room and that it was quite late when I returned from a dinner and I didn't want to have someone come to room at that hour.
She said she as sorry and made no concessions at all for not having a working TV. I truly think that was not the smart thing to say to a customer.
December 20, 2013
Rated 5.0 out of 5.0 by wlloyd21 Great Hotel
We are travelling quite a bit to Delmar, Delaware and this will be our hotel of choice. Great stay and your manager was great in accomodating our price for frequent stays. We are a small business and this hotel was reasonable and the facility was great. Look forward to more visits.
December 12, 2013
Rated 3.0 out of 5.0 by twoDbls Polite service, but that's not the room I reserved!
Clearly states in lobby that there are renovations.
Cons: Not even pictures/art in the room?
Biggest complaint is the overbooking situation. I had called at 7 AM stating that I would like a late check in and had polite response with "Sure, as long as you arrive before midnight." Upon getting to the hotel at ~8 pm, we (2 couples) no longer have the room (2 doubles) which was reserved and was offered a room which had a double bed and a pull out couch. I appreciate the drop in price however the price drop to what is currently advertised as the normal price for a standard room. The woman at the front desk was very polite stating that she would talk to her manager to drop the price five dollars. Appreciated, but $5? Upon getting to the room, only pillows for two people. Quick response when called down to the front office.
All in all, biggest frustration is having one couple sleep on a 3" pullout "mattress" when expecting two double beds and paying basically full price for a standard room anyways.
November 10, 2013
Rated 5.0 out of 5.0 by Drum Friendly staff
Warm welcoming, speedy early check in, clean room, good breakfast, good location, quiet, good value, safe and secure. I'd stay there again when traveling in that area.
November 6, 2013