Rated 3.8 out of 5 by 25
Rated 3.0 out of 5.0 by twoDbls Polite service, but that's not the room I reserved!
Clearly states in lobby that there are renovations.
Cons: Not even pictures/art in the room?
Biggest complaint is the overbooking situation. I had called at 7 AM stating that I would like a late check in and had polite response with "Sure, as long as you arrive before midnight." Upon getting to the hotel at ~8 pm, we (2 couples) no longer have the room (2 doubles) which was reserved and was offered a room which had a double bed and a pull out couch. I appreciate the drop in price however the price drop to what is currently advertised as the normal price for a standard room. The woman at the front desk was very polite stating that she would talk to her manager to drop the price five dollars. Appreciated, but $5? Upon getting to the room, only pillows for two people. Quick response when called down to the front office.
All in all, biggest frustration is having one couple sleep on a 3" pullout "mattress" when expecting two double beds and paying basically full price for a standard room anyways.
November 10, 2013
Rated 5.0 out of 5.0 by Drum Friendly staff
Warm welcoming, speedy early check in, clean room, good breakfast, good location, quiet, good value, safe and secure. I'd stay there again when traveling in that area.
November 6, 2013
Rated 4.0 out of 5.0 by dorie22 nice room, great bath
Impressed with room, expected less. Although lobby was under renovations the rest of hotel was more than adequate. Quite pleased with stay, would definitely return when in the area again.
October 9, 2013
Rated 5.0 out of 5.0 by SusanDC Lake view was beautiful
I wished I was staying another night to enjoy the lake behind the hotel longer. I was so glad that I had taken the time to reserve on the hotel website where rooms with views were listed separately. Helpful staff, good breakfast, very clean room.
October 1, 2013
Rated 1.0 out of 5.0 by Jenn38Sesar Not Happy
When booking this room we asked when the last time the hotel had renovations to it and we were told last year. When we arrive all types of renovations were going on and the hotel and our room looked and smelled horrible. Breakfast was bad. The eggs were watery and the waffle maker was not working not to mention having to smell the awful smell. We just decided to go to Friendly's next door. Unfortunatly I am the team mom for a traveling baseball team and I will have to think twice before staying here again.
September 19, 2013
Rated 5.0 out of 5.0 by schiller19 Convenient location, pleasant views and helpful staff
The Holiday Inn Express in Seaford, DE is on Route 13 South just outside of the town of Seaford. It has easy access to the beautiful countryside, the Delaware beach areas and nearby Maryland. The hotel backs on Williams Pond and our room had a view of the sunrise in the morning and the wildlife at the pond. For a Labor Day weekend stay the value was excellent and the staff couldn't have been friendlier or more helpful.
September 10, 2013
Rated 3.0 out of 5.0 by ThorJeff Change rooms
We arrived and were put into a room with no cable. We all attempted to fix with no luck and were relocated to another room. My wife left a pair of pants ion the closet shelf so we went to get them the following morning and they were gone. No one had stayed in that room overnight so it had to be staff. Whatever's happened to turning stuff into the front desk? Not an overwhelming positive experience to build continuing relationships on. While the hotel was clean and friendly, we will probably not return.
September 4, 2013
Rated 4.0 out of 5.0 by Mike54248 Clean and well-maintained
The room and the hotel in general were very well maintained. The view overlooking the lake was great. It was nice to wake up to that. I was pleasantly surprised by breakfast. There were a number of options including cereals, pastries, western omelets, bacon, french toast "make your own" pancakes and fruit.
I wouldn't hesitate to stay here again and would definitely recommend this hotel to friends.
September 3, 2013