Rated 4.4 out of 5 by 66
Rated 1.0 out of 5.0 by rgeorgan Great staff, but bad hotel
The girl at the front desk when I checked in, as well as two additional staff members were outstanding. They were super friendly, and very helpful.
But the hotel was in bad shape. There were bugs in the pool area, one of the entrance doors did not work, and my room was dirty. And the continental breakfast was garbage.
I will not be staying again.
August 19, 2014
Rated 2.0 out of 5.0 by pittfan72 Poor Service
Arrived for late check in after long day of travel to find an empty reception desk. Waited for 10 minutes before anyone arrived. Asked front desk employee to confirm that the roll away bed that I requested when reservation was made was in the room. I was told that it indeed was. Arrived at room, no roll away. Employee did promptly deliver bed to room however. Breakfast was worthless. Eggs, pancake machine, and cranberry juice were all empty. Waited several minutes and nothing was being re-stocked, nor could I find an employee to let them know they needed to re-stock items.
August 19, 2014
Rated 4.0 out of 5.0 by Tbvabch Not much choice inCambridge
Hotel was ok but could use some TLC when it comes to room condition overall.
August 17, 2014
Rated 5.0 out of 5.0 by choptank vacation Great staff, comfortable stay
The hotel was comfortable from the start. Walking into the lobby the place was clean and inviting. The staff was pleasant and accommodating. Would recommend this place to anyone. Very pleasant stay!
August 14, 2014
Rated 5.0 out of 5.0 by lytechaser Professional Staff
The check-process was excellent due to the professionalism of the staff.
Both soft and firm bed pillows made it easier to fall asleep.
August 13, 2014
Rated 5.0 out of 5.0 by dmh1 Great!
I will definitely visit this hotel again. It was clean and well stocked with supplies.....soap, shampoo, body lotion.
August 7, 2014
Rated 5.0 out of 5.0 by AC24 Very Accommodating
Besides providing all the basics (breakfast, clean room, etc.) this hotel and staff was very accommodating to our group's needs during our stay. They went out of their way to help us out.
August 1, 2014
Rated 5.0 out of 5.0 by magicmountain Canbridge
Very Nice Hotel. Clean, affordable, very courteous staff. Room was comfortable. WiFi easily accessed. Breakfast in the lobby has a large assortment of foods, especially if you're watching what you eat.
July 27, 2014
Rated 5.0 out of 5.0 by Randy29615 Great front desk staff!
Great folks to work with! The staff did a great job.
July 20, 2014
Rated 2.0 out of 5.0 by janthony01 Comfortable bed and great service
Hotel provided the basic necessities, bed was comfortable, room amenities were fine and service was excellent; but room had that old appearance with slight smell of cleaning chemicals as you walk in. We had a non-smoking room that had a slight smell of cigarettes probably from the air vents, but was primarily masked out by cleaning odors and you got used to it. In this case hotel was probably the best value for the nearby area.
July 17, 2014
Rated 4.0 out of 5.0 by aastyer 11-13 Jul 14 Stay
A nice hotel that was easy to find and close to many places we were interested in. The staff was courteous, professional, and responsive. The internet was slow at times. The A/C in the common areas was not working well or not set to a low temperature Still I would stay there again if I travel to Cambridge again.
July 16, 2014
Rated 1.0 out of 5.0 by micfry Wouldn't Recommend
If you're staying here for the free breakfast, go elsewhere! The staff is very lazy and will not put out all breakfast options. The food is subpar at best, and once it's gone, it's gone - no matter what time it is! I will never stay at this hotel again.
July 16, 2014
Rated 5.0 out of 5.0 by Chas70 Wonderful Stay
Excellent. We would look forward to staying here again or staying at another Holiday Inn Express.
July 3, 2014
Rated 5.0 out of 5.0 by Brookly Boy great stopover on way to Ocean Coity
Stopped over on way to HI in Ocean City. Good experience. Staff welcoming
July 2, 2014
Rated 5.0 out of 5.0 by Joy11111 Comfortable bed and great service.
Clean and comfortable rooms, pool and free breakfast, What more can you ask for?
June 25, 2014
Rated 5.0 out of 5.0 by Beachgoer57 Excellent Room and Quality Service
The room at this Holiday Inn Express was excellent, especially the shower. The design of the tub/shower was great, with ample shelf space for items and large enough size that I didn't feel cramped. Overall, the room was clean and comfortable. The people were friendly and courteous as well. Definitely a great choice if you're staying in the Cambridge area. The price was a little higher than I'm use to paying at Holiday Inn Express, though it was the least expensive of the Holiday Inn Expresses on the Eastern Shore. Other than that, I have no complaints.
June 25, 2014
Rated 4.0 out of 5.0 by mustang6266 showing it's age
Great staff.. small outdated 60s hotel room. Very knowledgeable staff gave me a great place to eat.. faucet broke off in hand.. although new linens. it needs some rooms design changes to be brought into 21 century.
June 20, 2014
Rated 5.0 out of 5.0 by Art67 Customer service
Excellent customer service by desk personnel, breakfast attendants, and housekeeping staff.
June 13, 2014
Rated 4.0 out of 5.0 by Old Lady 2 Nothing fancy, but certainly okay
We only stayed one night and all was okay to good. Staff did seem friendly. Rooms were fine, but nothing to write home about. We would stay there again.
June 12, 2014
Rated 5.0 out of 5.0 by MKP009 Great stay for Ironman race
Perfect stay for Ironman race in Cambridge. Early breakfast race-morning, and friendly staff
June 11, 2014
Rated 5.0 out of 5.0 by Janet G great service
The entire staff was very helpful, especially the front desk. The beds were very comfortable and the guest room and bathroom were very clean. Enjoyed the hospitality room we had so we could all get together and visit. REALLY enjoyed the food in the area.
June 4, 2014
Rated 4.0 out of 5.0 by Early Bird III Very please
Great service and cleanliness!! Very quiet and great selection for continental breakfast as well!!
June 3, 2014
Rated 5.0 out of 5.0 by Amber1234 Definitely recommend!
A wonderful stay over all.
Clean, quiet, and the staff were top notch-- no matter the time, day or night/end or beginning of their shift, they were friendly and helpful.
June 2, 2014
Rated 4.0 out of 5.0 by pattykakes3232 Comfortable bed & great breakfast bar!-
Had been there over three weeks & service was good & everyone there was friendly. I really enjoyed the breakfast, everything was fresh & hot as always and the evening staff was always there to assist me when needed. Pool & Jacuzzi was clean & safe slso. I would recommend this hotel to others.
May 31, 2014
Rated 5.0 out of 5.0 by Fire73 Good experience
Great staff , clean rooms and good breakfasts always has fresh coffee
May 31, 2014
Rated 5.0 out of 5.0 by Maryland Cyclist Quiet room; excellent service
I had a very relaxing and quiet stay. Great roads for cycling very close by near the wildlife refuge. The staff was friendly, the room was clean, and breakfast was very convenient and filling!
April 28, 2014
Rated 3.0 out of 5.0 by Teddy mg good staff, beat up prperty
I found this property to be sub par to any other Express properties I stayed at in regards to the beat up aged feel of the the bedding , carpet etc. I would say the place can use major updates. I do not want to stop with out my appreciation to the very helpful front desk staff though.
April 7, 2014
Rated 5.0 out of 5.0 by TALNCAL Great experience and good staff.
We stopped here for a night on our way to our vacation destination. The staff was very friendly and accommodating. The hotel was very clean and welcoming. Thank you to the clerk, Maria, for helping us choose a place to dine.
February 26, 2014
Rated 5.0 out of 5.0 by Jersey Grandma Friendly, clean and comfortable.
The linens were sparkling white and smelled so fresh and good. The front desk was friendly and the breakfast staff very helpful. Not sure why we were not recognized for being Priority Club members.
February 3, 2014
Rated 5.0 out of 5.0 by sailor21 all as expected
I have stayed at HIE many times and this was no different.
My only complaint is that the weekend price is higher even though I was there for 4 nights. I can understand charging more for the weekend but when one is there multiple nights it seems a bit much.
October 9, 2013