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Rated 3.4 out of 5 by 44 reviewers.
Rated 4.0 out of 5.0 by Great service, comfortable clean room The girl at the hotel desk was very accomodating and very friendly. The room was clean and comfortable. We really enjoyed our stay and will definitely stay there again. June 14, 2013
Rated 3.0 out of 5.0 by Loud noisy room with a view I stayed in this room at the beginning of June for one day fortunately. The rooms have outside doors and my door unfortunately was facing the pool area, large parking lot, and large lake. The pool area was very noisy and the lake had geese that were very noisy. People outside the room in the outside hallway were smoking and making too much noise at late hours. The Manager was very helpful after the fact but they need to do some work on this hotel, especially with the door seals as I could see daylight through the door crack and that let in much of the noise. Budget friendly if you can stand the other issues. June 11, 2013
Rated 4.0 out of 5.0 by overall very clean, updated room, overall a very nice facility. Good value for the area. Much more reasonable than staying in Monterey and is very easy and quick to get into Monterey. June 3, 2013
Rated 5.0 out of 5.0 by Good Night Because we were traveling on a three day weekend holiday and had only one night to stay in the area we were unable to stay in Carmel as we had planned, but this Holiday Inn was a nice alternative. Easy on/off to/from Hwy 1, thus easy to get back to Carmel and the 17 mile drive through Pebble Beach. June 1, 2013
Rated 4.0 out of 5.0 by comfortable room, windy corridors!!!!! Good location, and good price. The breakfast was generous and the coffee hot! May 29, 2013
Rated 4.0 out of 5.0 by Nice room Had a good nights sleep. Everything was good this trip and the price was no overinflated May 24, 2013
Rated 4.0 out of 5.0 by Good Choice Few Miles from Monterey Cannery Row, 17 Mile Drive and Carmel. May 15, 2013
Rated 1.0 out of 5.0 by Service Not a Priority Here When I checked in, I was not greeted as a priority member. I requested a 5:30 wake up call and the man helping me wrote it down.....I did not get the wake up and I was late for work. The second day, I went down to breakfast and the scrambled eggs were burned. They were actually brown and black in color on parts of the eggs.....yuck. I spoke to the front desk about both these issues and asked for a manager to call me and no one called.At checkout, the front desk manager could not print the receipt for my checkout. She said her computer froze and then I had to wait for 10 minutes while she started another computer. I again reached out to this Holiday Inn staff at the location requesting a call from the GM. The call has never come...I am so disappointed in my visit and the lack of care that they provide. May 11, 2013
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