Rated 3.8 out of 5 by 399
Rated 5.0 out of 5.0 by D1530 Perfect Place to Stay
Clean, staff is wonderful, close to everything. Currently under construction but when the updating is completed the property will be very nice.
August 25, 2015
Rated 4.0 out of 5.0 by Bullfrog88 Good Stay
It will be much nicer once the remodel is completed.
August 24, 2015
Rated 4.0 out of 5.0 by Endo Man A little tired but trying hard
8/2015: Inn is in remodeling phase. Clean, quiet and safe place to stay. Great staff. Will be great when remodel is complete.
August 23, 2015
Rated 5.0 out of 5.0 by Kerry123 Above and beyond.
Jessica went above and beyond to make sure my stay and my colleagues stay was amazing. My colleague is a Embasy Suites Rewards member and wanted to stay next door at the Embasy Suites which is literally next door. I convinced him to stay at the HIE and due solely to the efforts of Jessica,we were both very pleased that we chose to stay there. Though the property is undergoing s major renovation she has always made the best of a tough situation and her smiles make us smile. I will be back to that hotel every time I am in the Monterey Peninsula.
August 22, 2015
Rated 2.0 out of 5.0 by Tulipluvr Very expensive for a tired facility
Building was old although in process of renovation. For the price we were disappointed. Rooms were a bit small for a family. Hallways are outside of building which was a surprise also
August 22, 2015
Rated 5.0 out of 5.0 by karens44 Great Hotel and Service
Really enjoyed our stay! Location was central to where we wanted to visit. Clean hotel with friendly staff. Lobby was under construction, but didn't negatively affect our stay.
August 17, 2015
Rated 3.0 out of 5.0 by welshtraveller1 Rude reception staff and noisy fridge
Upon check in, i had a very rude receptionist, just asked credit card and ID, not even a hello, or welcome.
Room was nice and clean, large and comfortable. However whoever designed these rooms never sleeps in them.
Noisy fridge, and there is a LED light on main switch by door. This blinks and illuminates the room all night, and is very annoying.
Manager on check out promised to get in touch, but has not.
August 14, 2015
Rated 5.0 out of 5.0 by JoschaLimonov Very good - enjoyable stay
We were at first surprised by the construction notice, but soon found out it did not affect us. I felt a bit bad for the staff working at the temporary lobby, though.
The only minus was that the computer froze three times, so I had to give up. (It was also dusty.) May I recommend that the manager/staff fix the computer or replace it? I really wished I could have used it.
Otherwise, the place was very good! I liked the idea that the hotel had rooms that opened directly to outside. The place was very quiet, the room was well thought-out, and the Great Room (breakfast room) was fantastic!
It would be nice if you had more choices for the breakfast, however. Perhaps scrambled eggs or hash browns? My apologies if I am asking for too much.
The place is right off Del Monte Boulevard, which is nice if you want to get to the 17-Mile Drive or go west to Monterey Bay area.
Overall, a very recommendable location.
August 14, 2015