Rated 1.0 out of 5.0 by chewy65 Poor Service
I was there on a reward night using points and am a Platinum Member with the Priority Club. They were having internet issues and I heard the front desk lady rudely trying to help a customer and blamed the problem on the customers computer and I brought up I also was having issues and she snapped at me for not calling her to report it. I did not call because I had an issue with heater not working and she was really snappy about that earlier in the night especially when I called to tell I had fixed the heater myself, no appreciation. The next morning I received a bill with a charge for the full amount of the room, after I had already been charged the full rewards points amount, I went to the front desk and the man assured me that I would not be charged, low and behold after checking my credit card, I was charged the full amount for the room, the hotel was trying to double dip for payments. The people are rude and incompetent. I will not be returning to this hotel. Hotel is old with a cheap poorly done update.
April 18, 2013
Rated 2.0 out of 5.0 by MnJAC Toilet Didn't Work
I've stayed at this property in Seaside, OR a number of times and found it comfortable and clean in the past. However, this past stay in March 2013 was very poor. The toilet didn't work during our stay so we had to go down stairs to a public toilet. Very uncomfortable situation.
March 15, 2013
Rated 5.0 out of 5.0 by rainyst8 Great Stay
We have stayed here many times and will continue to do so. The staff is always helpful and the room always meets our expectations. Holiday Inn is a most comfortable and convenient stay; one I am very happy that Seaside has.
February 21, 2013
Rated 5.0 out of 5.0 by Arranger1 Close to Everything
We were involved in events at the Convention Center and this property is just a block away. It is also close to the main street with shops and restaurants of all kinds.
The breakfast is outstanding and the hotel staff is friendly and helpful.
Rooms are beginning to show a bit of wear, but overall a nice motel.
January 25, 2013
Rated 5.0 out of 5.0 by cottage Quiet place of rest
Our stay at Holiday Inn Express was perfect for us. Bed was comfortable and enjoyed the hot tub.
January 8, 2013
Rated 5.0 out of 5.0 by Vertramper Great location
Great location ... Easy parking .. Newer clean hotel.
December 24, 2012
Rated 4.0 out of 5.0 by Flygirl Great Staff / Good Hotel
The hotel staff were excellent during our 3 day visit. They were quick to respond to requests and very friendly. They made us feel welcome and appreciated.
The Hotel is nice and quite. It is also in a good location for walking around and shopping.
The room was not as clean as I expect from a Holiday Inn.
The tv remote was broken and every time I picked it up the batteries fell out of the back. Super annoying.
The internet booted me off a few times for no reason.
Otherwise, a great stay.
November 16, 2012
Rated 3.0 out of 5.0 by jassyp101 Pool was out of service :(
For a beach hotel to have the pool out of service was a real downer. We asked for a later check out time so we could use the pool the next day before check out, but they didn't allow that. :(
November 12, 2012