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Rated 4.3 out of 5 by 360 reviewers.
Rated 5.0 out of 5.0 by Early Flight We had an early flight so we chose to stay close to the airport. The staff was friendly and very helpful- answering my many questions. The shuttle picked us up from the airport within 5 - 10 minutes of my call and the shuttle back to the airport arrived on time as scheduled. The rooms were comfortable and clean. July 25, 2014
Rated 1.0 out of 5.0 by Non-smokers put in smoking room when I booked the room there was nothing to indicate we did Not want a smoking room. When we got to the hotel the desk clerk said since I did not give a preference, she had to put us in a smoking room as they were full. I find that hard to believe since it was a Monday night. My allergies bothered me all night as I could smell the smoke. All other Holiday Inns where we have stayed indicate if the room is a smoking or non-smoking room. If it had not been so late in the evening, we would have stayed elsewhere. July 23, 2014
Rated 1.0 out of 5.0 by Unkempt Room - Poor Value Our room, a king suite, was in poor condition. No sheets were provided for the sleeper bed and the mattress cover was filthy. Room service responded to our request for sheets but the ones provided did not fit the bed. The carpet was stained and the room smelled musty. I really do expect more from a HIE, especially given the price. Staff was friendly and helpful but despite their efforts our stay was unpleasant and I will certainly think twice before booking with HIE again. July 23, 2014
Rated 5.0 out of 5.0 by convenience close to airport. good shuttle service. well equipped facilities. very clean. all furnishing up to date and in great shape. internet connection very reliable. July 22, 2014
Rated 5.0 out of 5.0 by Best place for a night before the cruise. Wonderful staff! They really take care of you here! They gave us all kinds of personally prepared information for transportation on the light rail and monorail, then gave us a list of good restaurants! They shuttled us to all of them!!!! The price is less than half of what it would cost to stay downtown. The rooms are fantastic. Quick trip to the airport, and 1/2 hours shuttle to the piers. Only disappointment, no pool. July 22, 2014
Rated 5.0 out of 5.0 by Good comfort, great location. Staff was great, location was great. No pool which would have made this location ideal. July 21, 2014
Rated 2.0 out of 5.0 by Some personal great others not so great Would not stay here again if I have a choice. The room was not comfortable the toilit lid was broken, etc. July 20, 2014
Rated 5.0 out of 5.0 by Comfortabel Stay Our room was comfortable for our three-night pre-cruise stay. The breakfast was excellent. The availability of the shuttle to take and return guests to dinner was a real plus. I would recommend this property to guests in the Seattle area. July 19, 2014
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